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htop Calella Palace & SPA

4.0 star property

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Photo gallery for htop Calella Palace & SPA

Reception
Sun deck
In-room safe, desk, blackout curtains, free WiFi
Spa
Sun deck

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • All-inclusive
  • Spa

Explore the area

Map
C/ Maria Cardona, S/N, Calella, 08370
  • St. Jaume Hospital
    ‪4 min walk‬
  • Dalmau Park
    ‪7 min walk‬
  • Calella Beach
    ‪8 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪45 min drive‬

Room options

View all photos for Room, Balcony (Single parent 1 Adult + 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Room, Balcony (Single parent 1 Adult + 1 Child)

  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room, Balcony, Pool View (3 Adults)

In-room safe, desk, blackout curtains, free WiFi

Triple Room, Balcony, Pool View (3 Adults)

  • Sleeps 3

View all photos for Twin Room, Balcony, Pool View (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Balcony, Pool View (2 Adults)

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Triple Room, Balcony (2 Adults + 1 Child)

  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Balcony (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Balcony (2 Adults)

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Balcony, Pool View (2 Adults + 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Triple Room, Balcony, Pool View (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, Balcony (Single Parent - 1 Adult + 2 Children)

In-room safe, desk, blackout curtains, free WiFi

Room, Balcony (Single Parent - 1 Adult + 2 Children)

  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room, Balcony (4 Adults)

In-room safe, desk, blackout curtains, free WiFi

Quadruple Room, Balcony (4 Adults)

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room, Balcony (2 Adults + 2 Children )

In-room safe, desk, blackout curtains, free WiFi

Quadruple Room, Balcony (2 Adults + 2 Children )

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Balcony (3 Adults)

In-room safe, desk, blackout curtains, free WiFi

Triple Room, Balcony (3 Adults)

  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room, Balcony (3 Adults + 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Quadruple Room, Balcony (3 Adults + 1 Child)

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Balcony

In-room safe, desk, blackout curtains, free WiFi

Single Room, Balcony

  • Sleeps 1
  • 1 Single Bed

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About this property

htop Calella Palace & SPA

Family-friendly hotel with fitness centre and sauna
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Htop Calella Palace & SPA offers 339 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at htop Calella Palace & SPA. During your stay, you're just a quick walk from Calella Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a gift shop and multilingual staff
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 4-minute walk from St. Jaume Hospital and 8 minutes on foot from Calella Beach
  • Airport shuttle service available for a fee
Some rates at htop Calella Palace & SPA are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Htop Calella Palace & SPA offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the family-friendly htop Calella Palace & SPA. Parking is available for a fee.

This 4-star Calella hotel is smoke free.

Htop Calella Palace & SPA has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at htop Calella Palace & SPA are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

Land activities

Children's club

Entertainment

On-site entertainment and activities

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 15 per day
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Calella H TOP
Calella Palace
HTOP Calella Palace Hotel
H TOP Palace
H TOP Palace Calella
H TOP Palace Hotel
H TOP Palace Hotel Calella
Palace TOP
TOP Calella Palace
TOP Palace
Calella Hotel Palace
Calella Palace Calella
Calella Palace Hotel
Calella Palace Spain
h Top Hotel Calella
Hotel Calella Palace Calella
Hotel Top Calella Palace
H TOP Calella Palace Hotel
Top Palace Calella
HTOP Palace Hotel
H·TOP Calella Palace Hotel
H·TOP Palace Hotel
H·TOP Calella Palace
H·TOP Palace
H TOP Calella Palace
H·TOP Calella Palace SPA
Htop Calella & Spa Calella
htop Calella Palace & SPA Hotel
htop Calella Palace & SPA Calella
htop Calella Palace & SPA Hotel Calella

htop Calella Palace & SPA Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 93 out of 416 reviews
Rating 8 - Good. 165 out of 416 reviews
Rating 6 - Okay. 92 out of 416 reviews
Rating 4 - Poor. 37 out of 416 reviews
Rating 2 - Terrible. 29 out of 416 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Somayeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice hotel but they lost my flip flops but it is ok
Stayed 3 nights in Sep 2024

6/10 Okay

Francisco

Liked: Staff & service
Disliked: Cleanliness
Smoking Room
They put us in a room smelling like smoking cigarettes , after complaining in the reception they change us to another room , so for a 4 star hotel they should have check if the room was clean for a new customer, not to mention that they could have put us in the better room from the start.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Jose David Torres

Travelled with family, Travelled with family and small children
Liked: Staff & service
I think it was a good hotel, the food was nice, however when we did the book was quite clear that the hotel had his own parking available but it wasn't true. In fact they don't have parking spaces available.
Stayed 6 nights in Jul 2024

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, amenities
Great place to explore the area. Lovely rooftop pool and bar. Staff very nice and helpful
Stayed 3 nights in Jul 2024

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Staff & service
This place is ok depends what your comparing it to, drinks are ok and the cards work (you can sort of master the system to) the staff are more focused on none brits biut werent rude or anythhing, the room are clean but little old fashioned, i was lucky my room over looked the small kids water pool so noise wasnt so bad unlike the main side which could get noise until the early hours
Stayed 3 nights in Jul 2024

8/10 Good

OLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very nice hotel. Excellent service. However, I found it strange that the refrigerator was unavailable in the room. when asked, I was told we have to pay for the use of the fridge per day. The same goes for the use of Safe box, payment is required.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel fabuloso me encantó todo limpieza,el personal carismático ,los camareros atentos todo el doy un 10
Stayed 2 nights in Jan 2024

6/10 Okay

gabby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay …. Just didn’t like d layout of the room .

8/10 Good

hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the sea
Stayed 2 nights in Oct 2023

10/10 Excellent

Vic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, spacious property in a great location. Reception and restaurant staff are friendly and helpful. We had a fabulous holiday - thank you The private Spa rooms are an added bonus!
Stayed 5 nights in Aug 2023

4/10 Poor

Susan

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check the hotel doesn't have a football convention
Daytime reception not particularly helpful. Spent 20 minutes driving round trying to find secure parking area later to discover workmen had the gate open so you couldnt see the sign. Nice clean car on entry but muddy when leaving. There was a kids football convention on.we were asjed to use restuarant at specified times which we did. Kids playing football on landing running up and down corridors without masks. In the dining room kids everywhere and not sittibg with teachers.again running around with no masks. When we visited restaurant at specified lunch time it was full. When i went down to reception i was told well the restuarant opened at 12.30. Our time was 14.45 so no good telling me its been open since 12.30 when we were asked to stick to allocated times. Restuarant staff and the young indian man on reception were all very good.they should notify you if its over run with children. having children myself i was appalled at thevlack of respect they had for adults and the teachers were clearly not interested
Stayed 2 nights in Jan 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing stay
Good hotel, clean and comfortable spaceious rooms. Food very varied would suit all tastes. Staff very helpful and friendly.
Stayed 8 nights in Jan 2022

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff. Cant comment on food as we didnt have food. Rooms are pretty basic but clean. Probably does need tea making facilities in the rooms.Walls are very thin so can hear everything in the next room. Cleanliness was good.
Stayed 3 nights in Sep 2021

10/10 Excellent

brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid19 holiday
Great set up for covid19 friendly staff cleaning all the time great bar staff especially kelvin , Alexandra etc two downsides where food could bd hotter and wrist bands should be used during covid19 as these cards are passed around to much
Stayed 3 nights in Jul 2020

8/10 Good

Jörgen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Tiago

Travelled with family
Liked: Cleanliness, staff & service
If you use the room only to sleep not that bad.
It was not the hotel’s fault but the hotel was crowded and people seemed busy to do the basic. Friendly but you could see the staff were tired which didn’t help. Rooms need renovation but it was clean.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Luis

Not a great hotel - not coming back.
The H-TOP Palace is not a great hotel. It's evident the management is more concerned about profits than high customer reviews. The facilities are old and outdated, the rooms were not very clean, you have to pay extra for WiFi and even for the safe (security box)! The breakfast was ok, but extremely crowded and long lines to get fresh foods. The location is not bad, but there are other H-TOP hotels closer to the beach. We will not be returning to this hotel for our next trip to Calella.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
PAPER THIN WALLS - Very noisy
Negatives - The walls are so thin between the rooms you can hear every sound from neighbours, even if they were whispering! If you don't want to wake up between 4 and 6 in the morning, don't stay here! We stayed in off peak season, can't imagine what it's like in peak! Have stayed in many hotels in Spain, this is definitely the noisiest. If you are an early bird you might get away with it. Positives - Food was very good. Staff are friendly. The hotel is generally very nice but we would not come back due to lack of sleep. Your choice, weigh up the pros and the cons.
Stayed 3 nights in Feb 2019

6/10 Okay

Nurur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Best meals, value4money, no wifi, tiny indoor pool
The food choice was amazingly great. Same applies to breakfast, lunch and dinner. A cooking staff called Sedu was the most friendly. This was the second time we stayed there. However, we had a terribly noisy toilet flushing system that was non-stop for 2 days, Even after 'repaired', we had intermittent issues with it. The sound system in the room was very poor. We could clearly hear the people in the next room talking in the days and snoring in the night. The indoor swimming pool was too small so in a way it was meaningless/no use. No spa unless you buy all inclusive. There was no free wifi in the hotel (not even in the reception area). The staff on the desk were very helpful. They kindly printed our boarding passes at 5 am for free. It was overall value for money so would recommend.
Stayed 4 nights in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Callela Palace was excelent value for money.
Stayed 8 nights in Jan 2019

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Really enjoyed our stay. The food was excellent and the staff friendly. Clean Spacious rooms with two double beds. We would certainly recommend Calella Palace and will definatly return.
Stayed 8 nights in Oct 2018