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Neptuno Hotel & SPA

4.0 star property

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Photo gallery for Neptuno Hotel & SPA

Reception
Premium Room, Terrace (Exterior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing
2 outdoor pools, a waterfall pool, pool umbrellas, pool loungers
Comfort Double Room Single Use | Premium bedding, in-room safe, desk, soundproofing
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
  • Spa

Explore the area

Map
Carrer de Sant Josep, 82, Calella, 08370
  • Dalmau Park
    ‪1 min walk‬
  • Museum of Tourism
    ‪3 min walk‬
  • St. Jaume Hospital
    ‪5 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪42 min drive‬

Room options

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use | Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Balcony

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room Single Use, Balcony

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (3 Adults)

Superior Room (3 Adults) | Premium bedding, in-room safe, desk, soundproofing

Superior Room (3 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, Balcony (2 Adults and 2 Children)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (2 Adults and 2 Children)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace (Exterior Jacuzzi)

Premium Room, Terrace (Exterior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, Terrace (Exterior Jacuzzi)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (3 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (3 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (2 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony (3 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (3 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Balcony (2 Adults)

Premium bedding, in-room safe, desk, soundproofing

Superior Room, Balcony (2 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony (2 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (2 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Balcony (Interior Jacuzzi)

Premium Room, Balcony (Interior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, Balcony (Interior Jacuzzi)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (2 Adults)

Premium bedding, in-room safe, desk, soundproofing

Superior Room (2 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony (2 Adults + 1 Child)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (2 Adults + 1 Child)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 Adults and 1 Child)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (2 Adults and 1 Child)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Balcony (3 Adults)

Premium bedding, in-room safe, desk, soundproofing

Superior Room, Balcony (3 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Balcony (2 Adults and 1 Child)

Premium bedding, in-room safe, desk, soundproofing

Superior Room, Balcony (2 Adults and 1 Child)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Terrace (Interior Jacuzzi)

Premium Room, Terrace (Interior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, Terrace (Interior Jacuzzi)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (2 adults + 2 children)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (2 adults + 2 children)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults and 1 Child)

Superior Room (2 Adults and 1 Child) | Premium bedding, in-room safe, desk, soundproofing

Superior Room (2 Adults and 1 Child)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About this property

Neptuno Hotel & SPA

Eco-certified hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Neptuno Hotel & SPA offers 91 accommodations with laptop-compatible safes and complimentary slippers. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower and hairdryers.

This Calella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Neptuno Hotel & SPA, you're just a quick walk from Dalmau Park. Free WiFi in public areas, 2 outdoor pools and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Museum of Tourism and 11 minutes on foot from Calella Beach
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Neptuno Hotel & SPA offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neptuno Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Calella hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This poolside buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Bar Piscina – This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 8.40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Piscina

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • Waterfall pool

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 30 per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 8.40 for children
  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Covered self-parking fee: EUR 15 per night
  • Pet deposit: EUR 30 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Neptuno Hotel & SPA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive smart lock details.
Property Registration Number HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Neptuno
Hotel Neptuno Calella
Neptuno Calella
Neptuno Hotel
Hotel Neptuno
Neptuno Hotel & SPA Hotel
Neptuno Hotel & SPA Calella
Neptuno Hotel & SPA Hotel Calella

Neptuno Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gulam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Ebenezer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely. Very nice 👌
Stayed 4 nights in May 2024

10/10 Excellent

Stephen, Warrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
Stayed 7 nights in Jul 2022

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
View from balcony
Sunbathing area
Stayed 6 nights in May 2022

10/10 Excellent

Mikey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities
+ Hébergement confortable. Facilement accessible et bien placé. Nourriture fraîche et de qualité. - Manque d’un étendoir ou terrasse pour sécher les serviettes (chambre 102). Les femmes de ménages qui nettoient à partir de 7h30 dans un boucan pas possible, adieu la grasse matinée… L’eau du dîner servie et payante (2,80€ le litre) alors qu’il vient du robinet, très moyen !
Stayed 4 nights in Aug 2024

10/10 Excellent

Stian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff at the hotel
Stayed 8 nights in Jul 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Zeradasht

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.
Stayed 7 nights in Jul 2024

6/10 Okay

Berthel

Travelled with family
Liked: Cleanliness, staff & service
Net hotel Plus; - midden in centrum - uitgebreid ontbijt -pas om 12.00 uitchecken -bus op 1 min lopen, trein 10 min lopen Min -3 superkleine zwembadjes 90cm diep met troebel water - handdoeken 1x / 3 dagen - beddengoed 1x / wk -douche smerig(schimmel) -geen balkon (natte handdoeken niet te drogen) -veel ouderen (ik was met 2 tieners) -strand met steentjes
Stayed 7 nights in Jun 2024

6/10 Okay

Anthony

Liked: Staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Barbara

Stayed 7 nights in Jun 2024

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ».
Stayed 7 nights in Jun 2024

10/10 Excellent

casta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below.
Stayed 2 nights in Apr 2024

8/10 Good

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Dennis

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Semen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sind sehr zufrieden, jedoch sind Parkplatzprese zu hoch
Stayed 4 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Heiko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Der sevice war unzufrieden, nach dem essen wurde man nicht bedient die servicekräfte sind an einem vorbei gelaufen ohne einmal zu fragen ob man etwas trinken möchte. Es war eine live musik auf der terasse und hätte gerne was getrunken man merkte es fühlte sich keiner zuständig. Ein mangel des service , die leute richtig einzuteilen. Aber das hotel war top.
Stayed 6 nights in Jul 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2023

10/10 Excellent

Rafael

Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Stayed 1 night in Aug 2022

8/10 Good

Samuel

Liked: Property conditions & facilities, room comfort
Service à revoir
Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles. Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!! À part tous ces accros, la chambre est confortable et l’hôtel est moderne.
Stayed 4 nights in Jun 2022