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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Front of property
2 bars/lounges
Lobby
Premier Room, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    ‪9 min walk‬
  • Museum of the Highwood
    ‪3 min drive‬
  • Maggie's Diner
    ‪3 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Hotel & Convention Centre High River

Pet-friendly High River hotel connected to the convention centre, a quick walk to High River Visitor Information Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the breakfast at Heritage Inn Hotel & Convention Centre High River. During your stay, you'll be connected to the convention centre and just a quick walk from High River Visitor Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Seasons Cafe & Eatery
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, a conference centre and an ATM
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1620 square feet (151 square metres) and includes a conference centre. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Self parking is free.

This High River hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Seasons Cafe & Eatery – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Shooters Lounge – This bar specialises in American cuisine. Open daily.
Spitzee Post Bar & Grill – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (1,620 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 485 reviews
Rating 8 - Good. 168 out of 485 reviews
Rating 6 - Okay. 93 out of 485 reviews
Rating 4 - Poor. 38 out of 485 reviews
Rating 2 - Terrible. 29 out of 485 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Stayed 1 night in Dec 2024

4/10 Poor

Gregory

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sierra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is good where it counts. The place looks a bit shabby but it was clean, the beds were comfortable, towels were large and fluffy, the duvet was very nice and comfortable and it was fairly quiet. The pool was pretty cold, and the hot tub was closed. But great for a night.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating unit in room extremely noisy.
Stayed 1 night in Dec 2024

8/10 Good

Desmond

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Came and fixed our heater right away. Friendly staff and good location
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and kind
Stayed 1 night in Nov 2024

10/10 Excellent

Michaela

Stayed 1 night in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Scott

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated, trim peeling from furniture, bathroom ceiling is showing signs of deep water saturation
Stayed 1 night in Oct 2024

8/10 Good

Ziad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like: quite and affordable, unlike: washroom was old and low.
Stayed 1 night in Oct 2024

6/10 Okay

Brandon

Business traveller
Liked: Amenities
Decently Priced
Stayed 1 night in Oct 2024

6/10 Okay

Brandon

Business traveller
It was ok
Stayed 1 night in Oct 2024

10/10 Excellent

Lalaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Oct 2024

6/10 Okay

Brandon

Business traveller
An average stay
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024

2/10 Terrible

Tracy

Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service, included breakfast choice limited to 3 menu items (no omelets, no option to pay extra for them, just bacon and eggs or porridge) friendly service at restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, nice lobby, back door which was close to our room, wife.walks with a cane. Unfortunately hot tub was closed, pool was warm. Would stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Hotel was conveniently located just off the highway. The hotel is very ild and in need of a renovation. The room was ok but there was a very musty odor in the stairwell and hallway. Check in staff were lovely but overall I feel there would be better options in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a little older but staff is friendly. We were provided a hot breakfast which was very enjoyable
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Pool was too cold and hot tub was not working. After walking all day we were really tired and needed the hot tub.
Stayed 9 nights in Sep 2024

6/10 Okay

Pamela

Travelled with partner
Disliked: Amenities
It's an older hotel with worn carpets. The room was very dark even with the curtains open. Everything was closed at 9 pm, even the lounge.
Stayed 1 night in Sep 2024