Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Lobby
Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Southcentre Mall
    ‪12 min walk‬
  • Fish Creek Provincial Park
    ‪4 min drive‬
  • Shawnessy Shopping Centre
    ‪6 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Fireplace (Jetted Tub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(49 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony (Fireplace)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

7.6 out of 10
Good
(25 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel

Family-friendly Calgary hotel in Southeast Calgary with free breakfast
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel offers 105 accommodations with video game consoles and a safe. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel. During your stay, you'll be within walking distance of Southcentre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Chinook Centre and 12 minutes from Grey Eagle Casino
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 1000 square feet (90 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel. Self parking is free.
Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 10 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 119 out of 1001 reviews" "
Rating 2 - Terrible. 147 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property updates are excellent. Rooms are clean and refreshed.
Stayed 1 night in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Minor maintenance issue, excellent stay
There was severe damage to the door to the bathroom, it had been wet and rotted at the bottom and the hinges were severely corroded. Other than that, everything else was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job. I had a good sleep.
Stay was good. The facilities are updated, the room was clean and in good shape and I was comfortable. Nice that there were power plugs and USB power easily accessible on the bedside table. Not always easy to find power at bedside without hunting or unplugging a clock or lamp. Had a good stay and staff were friendly.
Stayed 1 night in Oct 2024

8/10 Good

Carol

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kendall, Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mellissa

Travelled with family
Disliked: Staff & service
NOPE NOPE NOPE
This whole experience started poorly when the hotel took payment with no authorization. I had selected the option to pay at property and they kept changing their minds on what the money was for and how much I owed. I checked the booking site and the actual hotel site for the "policies" they kept spouting and could find nothing. The rooms were nice and clean but the breakfast was very dissapointing as most days wed come down and there would be nothing available from the hot food section. The pool is nice but the hot tub jets were broken and there was never any towels available. I will NEVER stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend this Hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

DANIELA, CALGARY

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Stayed 3 nights in Oct 2024

2/10 Terrible

Lusheeta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't appreciate how I couldn't plug my console into the tv & the channels on the tv were not in order to the list they provided, plus the front desk couldn't help because they also didn't know the actual channel list. The only good thing was the jacuzzi & electric fireplace.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comlimentry breakfast...very convienent and very good food...lots of variety. Staff was very friendly and helpful. We will be staying there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayzlynn

Liked: Cleanliness, staff & service, property conditions & facilities
The man who helped me when I first got here was very unfriendly and rude, and made my experience difficult to check in. But other than that the ladies were very nice and helpful and my stay turned around for the better.
Stayed 1 night in Oct 2024

10/10 Excellent

Tandace

Stayed 1 night in Jul 2024

10/10 Excellent

Lolay

Liked: Cleanliness, staff & service, property conditions & facilities
Its very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again
It was a convenient place for our adventures & the staff was friendly!
Stayed 2 nights in Oct 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Stayed 1 night in Aug 2024

6/10 Okay

Maria Bernadette

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed for one night at the Holiday Inn in Calgary. It was a nice spacious room. Staff were very friendly. I guess the only thing would be cleanliness of the room. You could see at the top of the shower it was dirty, and cleaning was not thoroughly done. Places where you would think no one would look, I saw the dirt in the corners and hard to reach places, especially in the bathroom. And I have a thing for clean bathrooms. Other than cleanliness, the hotel was nicely done , spacious, staff were super friendly, and we enjoyed our stay. The breakfast could have been more maintained (i.e. they kept running out of bacon, and coffee.). And we went early before the rush.
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Liked: Property conditions & facilities
Only thwre fir 8 hours
Stayed 1 night in Sep 2024

8/10 Good

Rizal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Rob

Stayed 1 night in Sep 2024