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Hotel Arts

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arts

2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Lobby lounge
Bar (on property)
Check-in/check-out kiosk
Luxury Room, 2 Queen Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • 17 Avenue SW
    7 min walk
  • Stephen Avenue
    7 min walk
  • Calgary Tower
    7 min walk
  • Calgary, AB (YYC-Calgary Intl.)
    21 min drive

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 1 King Bed, Balcony

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, 2 Queen Beds, Balcony

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

  • 22.9 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Eco-certified Calgary hotel in Downtown Calgary with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Hotel Arts offers 185 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
Our customers tell us they can't get enough of Hotel Arts's great location. During your stay, you're just a quick walk from Calgary Tower. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Vietnamese cuisine with pool views at Raw Bar, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the convenient parking and the pool
  • Within a 15-minute walk of Calgary Tower and Scotiabank Saddledome
Hotel Arts offers its guests a seasonal outdoor pool, an indoor pool, a fitness centre, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 102258 square feet (9500 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Arts. Parking is available for a fee.

This Calgary hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Raw Bar – This poolside restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (102,258 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self-parking fee: CAD 24 per day
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1069 reviews" "
Rating 8 - Good. 234 out of 1069 reviews" "
Rating 6 - Okay. 96 out of 1069 reviews" "
Rating 4 - Poor. 35 out of 1069 reviews" "
Rating 2 - Terrible. 33 out of 1069 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out for the one day we booked it and they gave s free breakfast, which was amazing !!
Stayed 1 night in Sep 2024

6/10 Okay

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

oluremi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, Beautiful art work all around, delicious food in the restaurant. Old sock was found behind the curtain in my room and tub needed deep cleaning. Housekeeping has to do better job cleaning
Stayed 3 nights in Sep 2024

6/10 Okay

ronald

Stayed 1 night in Aug 2024

8/10 Good

Kai

Stayed 2 nights in Sep 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Watcharawee, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good facilities and service
Stayed 2 nights in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Calgary by far!! Staff is awesome, rooms are great and I’ve always had an amazing time
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Business traveller
The best part about this stay was the wonderful restaurant there the Yellow Door! It was not just a hotel restaurant it is a destination restaurant. Great staff and amazing menu!
Stayed 5 nights in Sep 2024

10/10 Excellent

jumana

Business traveller
Liked: Staff & service, property conditions & facilities
Unique building and decor design! Room size / suite
Stayed 3 nights in Sep 2024

6/10 Okay

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room overlooked HVAC unit - literally that is ALL we could see from our room - consider it overpriced because of that. The hotel itself feels safe but the park down the block is full of unhoused people, many of them clearly out of it on drugs - witnessed this both on arrival and departure. Not sure how safe I would feel walking around after dark. Hotel has a nice restaurant but very expensive. Would not stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Forest

Liked: Cleanliness, staff & service, amenities
Staff were awesome, the hotel feels a little dated and tired. Surrounding area is a bit seedy over all comfortable and clean with excellent service
Stayed 1 night in Sep 2024

8/10 Good

Carly

Stayed 1 night in Aug 2024

8/10 Good

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown. Ac a bit noisy. Bed could be more comfortable...
Stayed 3 nights in Aug 2024

8/10 Good

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

8/10 Good

andrew

Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No Sleep at this hotel
Left the hotel after my first night. Extremely loud HVAC unit. It felt like I was sleeping next to a gas lawnmower. Told the front desk at 8:30 am and at 11:00pm that night I decided to book another hotel so I could get a good night sleep while staying for Business in Calgary. DO NOT RECOMMEND THIS HOTEL AT ALL!!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

derrick

Stayed 1 night in Sep 2024

8/10 Good

Chris, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Konstantina, Gatineau

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, welcoming staff, daily room service, good location, walking distance to downtown strip with bars and restaurants. Yellow door restaurant offers delicious menu (oyster mushroom flatbread was my favourite). I have great stay and I will consider the hotel for future vista. I would warmly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging full price on days when the pool is closing is ridiculous. And closing the pool at 2pm on a gorgeous Sunday doesn’t make sense. Change it to Monday change over. Sunday is still part of the weekend. I’ll be going to carriage house next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Sep 2024

2/10 Terrible

Jamie

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Do Not Stay Here - 2024
I've stayed here previously in 2016 so I was excited to go back. Sadly, I was beyond appalled by the lack of customer service which from check in to check out, it was a hopeless experience. Check in was stressful and the employee was rude. Further, when I pointed out the room I had paid for was not provided (given queen when I reserved a king) the staff member mumbled something about a "glitch" and made no attempt to fix the hotels error. Even when requesting a hard copy of my bill after my stay had ended and trying to work with staff member. He was rude, condescending and when found to be in the wrong only made poor excuses instead of apologizing. Plus on top of it all, the rooms fan sounded like a jet engine so it was near impossible to sleep. Safe to say I nor my organization will ever be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with family and small children
The staff and hotel room were excellent, with great customer service. Our only complaint is the room was kept a bit too chilly for our family.
Stayed 2 nights in Sep 2024