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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Rooftop pool
Room, 2 Single Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board
Executive Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Pool
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Cali Tower
    ‪3 min walk‬
  • Chipichape Shopping Center
    ‪5 min drive‬
  • Cali Zoo
    ‪6 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Habitacion 2 Camas)

Room, 2 Single Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds (Habitacion 2 Camas)

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta Hotel Cali

Hotel with a full-service spa, near Centenario Commercial Center
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Cali. During your stay, you're just a quick walk from Cali Tower. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by foot from Centenario Commercial Center and a 3-minute drive from Calima Gold Museum of the Bank of the Republic
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta Hotel Cali offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Sonesta Hotel Cali. Limited free parking is available on a first-come, first-served basis.

This 4-star Cali hotel is smoke free.

Guests are served a free English breakfast daily from 6 AM to 10 AM.
Restaurante Mango´s – This coffee shop only serves breakfast.
Restaurante Cook´s – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Full-service spa
  • Gym
  • Library
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 85000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 85000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 529 out of 836 reviews
Rating 8 - Good. 217 out of 836 reviews
Rating 6 - Okay. 57 out of 836 reviews
Rating 4 - Poor. 16 out of 836 reviews
Rating 2 - Terrible. 17 out of 836 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sussy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very 👍 👍 👍 👍 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Giangelis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
I was pleasantly surprised that the staff was attentive to the needs of the guests. From the moment you enter, there is someone to help you. The hotel is not as pretty as others but it is comfortable and has coffee shop and restaurant. It has a nice AC in the rooms and no noise.
Stayed 1 night in Dec 2024

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 4 nights in Dec 2024

10/10 Excellent

Eadweard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

ANTONIO R

Stayed 6 nights in Oct 2024

10/10 Excellent

lyda

Stayed 3 nights in Nov 2024

10/10 Excellent

GERSAIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ning, Newport Coast

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and corteous. Rooms could use some updating, but otherwise very nice. This was my second time staying here.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel In Cali, Deff my go to place when I visit family. I love the location, the food, and overall the heart warming service they have. All the staff in general are very good but specially Melanie, Lady & Johnny They are phenomenal and they make you feel right at home. Been a customer for years and will continue to book here for sure.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel from its location to the excellent service from all the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay as always, Staff is above and beyond. Everyone so very welcoming, the service is top notch. Honestly cant emphasize enough how awesome this hotel really is for a big city like Cali. The breakfast is also very good, no complaints at all from this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at the Sonesta Hotel. The staff is alway courteous and professional. The fare is affordable and the breakfast is always great. I would recommend this hotel to future guest.
Stayed 5 nights in Nov 2024

8/10 Good

Briggitte Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent service. I recommend it.
Stayed 6 nights in Nov 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

julia

Business traveller
Stayed 3 nights in Nov 2024

10/10 Excellent

Corry, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Corry, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to everything in the city. Great staff and servuce. The area looks nothing like the pics. However i stayed here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rolando

Stayed 5 nights in Jul 2024

6/10 Okay

Alfonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El lugar está bonito y muy conveniente. La mayoría de los trabajadores son muy amables. Pero tuve un una mala recepción por Miss Melanie quien me dijo que la habitación 1024 la cual separe no estaba disponible y que todas las habitaciones eran como las suite del piso doce( olían húmedo). Y me dijo en forma desafiante isi yo quería la escogiera o me podía cancelar e irme a otro hotel. Gracias a Jessica me dio una habitación con dos baños como lo requería y me trató muy amable. En cambio Melanie en mi estadía nunca me saludó y siempre se mantuvo muy soberbia. Si se encuentra a Melanie en el mostrador traten de hablar con otra persona para que no les arruine sus vacaciones. Es muy lamentable que tengan personas así recibiendo al turista. Pues ellos son la cara y la primera impresión del hotel. The place is nice and very convenient. Most of the workers are very kind. But I had a bad reception from Miss Melanie who told me that room 1024 which I reserved was not available and that all the rooms were like the suites on the twelfth floor (they smelled damp). And she told me in a defiant way if I wanted to choose it or I could cancel and go to another hotel. Thanks to Jessica she gave me a room with two bathrooms as I required and treated me very kindly. On the other hand, Melanie never greeted me during my stay and always remained very arrogant. If you find Melanie at the counter, try to talk to someone else so she doesn't ruin your vacation. It is very unfortunate.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024