Hotel Toscana Plaza

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Toscana Plaza

Porch
Outdoor pool, open 9 AM to 10:00 PM, pool loungers
Reception
Lobby sitting area
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Room service
  • Pet-friendly

Explore the area

Map
Calle 10 N 65-31 Autopista Sur, Cali, Valle del Cauca
  • Santiago de Cali University
    ‪11 min walk‬
  • Palmetto Plaza Shopping Center
    ‪13 min walk‬
  • Olympic Stadium Pascual Guerrero
    ‪5 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪49 min drive‬

Room options

Junior Suite, 1 Queen Bed, Hot Tub

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, 1 King Bed, Jetted Tub, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Large Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Toscana Plaza

Hotel with free breakfast, near Santiago de Cali University
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Hotel Toscana Plaza offers 72 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Our customers tell us that they can't get enough of the helpful staff at Hotel Toscana Plaza. During your stay, you're just a quick walk from Farallones Clinic. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine while dining at Dante
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Toscana Plaza offers its guests an outdoor pool, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Toscana Plaza. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cali hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Dante – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Dante – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dante
  • Dante

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 35000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 55000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 35000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Toscana Plaza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 10:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Hotel Toscana Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 282 reviews
Rating 8 - Good. 81 out of 282 reviews
Rating 6 - Okay. 59 out of 282 reviews
Rating 4 - Poor. 18 out of 282 reviews
Rating 2 - Terrible. 23 out of 282 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Miguelangel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures do not show reality.
Selected, supposedly the best room, the bathroom was dirty, the shower door was missing, the outdoor jacuzzi was dirty and falling apart, the refrigerator was dirty and smelled bad, there was towel on the floor by the patio door little did I know next morning lots of water filtered through the patio door. Big mess. The staff was no help and the options were not reasonable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and a small mall
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix, Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the south of the city. Few minutes drive to Jardin Plaza shopping mall, and other areas of interest. Not safe to walk around at night thought.
Stayed 2 nights in Nov 2024

10/10 Excellent

EDGAR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing ok
Stayed 2 nights in Nov 2024

8/10 Good

Jean-carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Nov 2024

4/10 Poor

hugo

Disliked: Property conditions & facilities
Next to loud road.
Stayed 1 night in Oct 2024

10/10 Excellent

Nelson, Pereira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and gorgeous social areas
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Aug 2024

6/10 Okay

Lorena

Liked: Staff & service
The cleaning is not good
Stayed 4 nights in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Mark, Willemstad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms needs serious maintenance
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Maritza

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Maritza

Travelled with family
Liked: Amenities, property conditions & facilities
Excelente
Stayed 4 nights in May 2024

10/10 Excellent

Anamarcela, Miami

Stayed 2 nights in May 2024

6/10 Okay

Jair

Stayed 3 nights in Apr 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe area around the property
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The cleaning services not does a good
Stayed 7 nights in Mar 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Feb 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very clean and it was located about 15 minutes from all the places I wanted to go!! there is a breakfast buffet in the restaurant upstairs in the mornings included with the room cost!! the restaurant also had a nice selection of food later in the day and reasonably priced I would stay there again!!
Stayed 5 nights in Dec 2023

4/10 Poor

CHARLES

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I was over charged for the room I paid on december 25th My resevation paid $96.00 for Monday 25th but they still charged me for this night....I will never stay there again
Stayed 19 nights in Dec 2023