NH Cali Royal

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Cali Royal

Lobby
Outdoor pool
Lobby
Terrace/patio
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Holguines Trade Center
    1 min walk
  • Universidad del Valle
    4 min walk
  • Unicentro Shopping Center
    5 min walk
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    56 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Suite

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Suite

  • 42.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room

  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

NH Cali Royal

Hotel with free valet parking, near Jardin Plaza Shopping Center
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Holguines Trade Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • Guests have great things to say about the location and the breakfast
  • Just a 2-minute drive from Jardin Plaza Shopping Center and a few minutes from Fundacion Valle del Lili
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 110 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1014 reviews" "
Rating 8 - Good. 272 out of 1014 reviews" "
Rating 6 - Okay. 104 out of 1014 reviews" "
Rating 4 - Poor. 71 out of 1014 reviews" "
Rating 2 - Terrible. 62 out of 1014 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jose r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was wonderful the staff excellent the food excellent very nice place to stay only that cali is an unsafe place to be other then that the experience was wonderful there
Stayed 7 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Mario

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fausto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karim

Stayed 7 nights in Jul 2024

4/10 Poor

Nelson, Pereira

Disliked: Property conditions & facilities
Not renovated, to old
Stayed 1 night in Jul 2024

6/10 Okay

Nelson, Pereira

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing renovated
Stayed 1 night in Jul 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, safe and clean
Stayed 10 nights in Jul 2024

4/10 Poor

Nohemy

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Nohemy

Liked: Cleanliness
Disliked: Staff & service
Very poor care for the customer
Stayed 3 nights in Jul 2024

10/10 Excellent

juan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Dario Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Zac

Stayed 7 nights in Jun 2024

4/10 Poor

SANTIAGO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovations.
Stayed 3 nights in May 2024

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Jun 2024

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Service
First to say : I paid for a room they just offered on Hotels.com ,when a get there the room was completely different than they offer on pics : They show a Tv on living room ( was missed) They show on pics a door between the master room and living room ( was missed) The room has a strong humidity smell After this situation I contacted front desk , they told me no rooms available to change , then when at room I decided to contact Hotels.com and a beautiful service helped me with this issue , they contacted the Hotel , and 15’ later a bell boy shows wit another room available , so from : no rooms available at this time to we have another room ( I will say the new room wasn’t that great but at least was the one on the picture add ) Then next day we took a cab from hotel to city , and the driver told us the truth , be prepared to read people . This property have split the ownership of the rooms split between many regular people like us , so if I have enough money I can buy rooms and rent them throughout the different sites like Hotels.com , Trivago , Expedia etc etc , then we some of them want to renew the rooms others don’t , then you’ll find same rooms styles in different conditions , the never updated common areas , carpets inside are old , years without painting the rooms , furniture scratched , TV broken with lines on screen , AC without temperature controls , so it was cold freezing or turn off , I wish I have more caracteres to keep describing this ugly expensive place
Stayed 6 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gordon, Markham

Stayed 1 night in Jun 2024

10/10 Excellent

ALBALUCIA, Naples

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovation, Great Staff. Good food. The room need a little update
Stayed 1 night in Jun 2024

10/10 Excellent

yvonne

Stayed 5 nights in May 2024

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service as always is top of the notch.
Stayed 1 night in Apr 2024

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly and treat you like a family member.
Stayed 1 night in May 2024

6/10 Okay

Gabriel, Bogota

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Old hotel, good location
Stayed 1 night in May 2024