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1 Aug 2024 by Guest relations manager
Dear Javier,Your kind words regarding our prime location, spacious rooms, and amiable staff truly brighten our day. It's always a pleasure to hear of such positive experiences from our valued guests.We hope to welcome you back to Hotel HM Martinique for another enjoyable stay in the near future.HM Martinique
5 Apr 2019 by Lucie Zivcakova, PR Manager
Dear guest, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team
1 Aug 2024 by Guest Relations Manager
Gentile cliente,Siamo lieti di apprendere che la colazione, la cena e il servizio in sala sono stati di suo gradimento. Ci impegniamo sempre per offrire un'esperienza gastronomica di qualità. È un piacere sapere anche che ha apprezzato le nostre piscine e la vicinanza alla spiaggia di Magaluf. Tuttavia, ci dispiace sentire che alcuni aspetti non hanno soddisfatto le sue aspettative. Il nostro obiettivo è creare un'atmosfera accogliente e rilassante per tutti i nostri ospiti. La sua osservazione sarà tenuta in considerazione per il futuro. La ringraziamo per aver condiviso la sua esperienza con noi e speriamo di avere l'opportunità di accoglierla nuovamente presso l'Hotel HM Martinique.Cordiali saluti,HM Martinique
1 Aug 2024 by HM Martinique Guest relations manager
Dear Toni,It's helpful to receive your feedback regarding your stay at Hotel HM Martinique. We understand that the lively atmosphere may not have been to your preference and we appreciate your understanding in this matter.Regarding our all-inclusive offering, we would like to clarify that our policy is designed in accordance with local regulations. We abide by a law that allows a limit of three alcoholic beverages per guest at lunch and dinner service. Beyond these times, guests may purchase additional alcoholic beverages. This is an initiative by our government to encourage responsible drinking. We regret any inconvenience this may have caused and your point serves as a reminder for us to communicate this policy more clearly.We thank you for your valuable feedback and hope to have the pleasure of welcoming you back for a more enjoyable stay in the future.
1 Aug 2024 by Guest relations manager
Dear Andrea,Your recent experience at Hotel HM Martinique certainly does not reflect the high standards we usually uphold. It's disheartening to hear about your dissatisfaction regarding the room condition and cleanliness.Our team follows a stringent cleanliness protocol to ensure that each room is in immaculate condition for our guests. We regret that this did not meet your expectations. Prompt notification of any concerns during your stay enables us to address the issue swiftly, ensuring a comfortable stay for you.Your feedback is invaluable and will be taken into account as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.HM Martinique,
9 May 2019 by HM Martinique Team
Dear guest, Firstly we would like to thank you for writing on Ebookers your feedback regarding your stay at our hotel. We must say we are very dissapointed that your experience at HM Martinique did not live up to your expectations. I would like to apologize for the inconveniences you had, I will share your comments with manager. With regard to any problem, we ask our customers notify us at the time (reception 24 hours a day), so we can rectify it. We try to do our best to provide great experience to all of our guests and when we do not succeed, we see an opportunity to improve on the quality of our service. Once again we thank you for sharing this review and although it was not the perfect fit for your holiday, we hope you will join us again at one of our HM hotels. Kind regards, Lucie Zivcakova PR MANAGER
3 May 2019 by HM Martinique Team
Dear guest, Firstly we would like to thank you for writing on Ebookers your feedback regarding your stay at our hotel. We must say we are very dissapointed that your experience at HM Martinique did not live up to your expectations. I would like to apologize for the inconveniences you had, I will share your comments with manager. It is a big challenge for all the hotels in party MAGALUF keep the guests quiet. With regard to any problem, we ask our customers notify us at the time (reception and security services, 24 hours a day), so we can rectify it. We try to do our best to provide great experience to all of our guests and when we do not succeed, we see an opportunity to improve on the quality of our service. Once again we thank you for sharing this review and although it was not the perfect fit for your holiday, we hope you will join us again at one of our HM hotels. Kind regards, Lucie Zivcakova PR MANAGER
16 Apr 2019 by HM Martinique Team
Dear guest, Thank you for staying at HM Martinique. We appreciate your feedback! Please, accept our apologies for the problems which you experienced during your holiday at our hotel. All your comments will be transmitted to the departments mentioned so this issues will not happen again. Thank you again, Hope to see you soon, Kind Regards, Lucie Zivcakova PR MANAGER
24 Aug 2018 by HM Martinique Team
Dear guest, Thank you very much for staying with us and for your feedback on EBookers, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on www.tripadvisor.com ! Once again thank you and hopefully see you soon again! Kind regards
All-inclusive room rates at HM Martinique Aparthotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at HM Martinique Aparthotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. HM Martinique Aparthotel offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A children's pool, a fitness centre, and spa services are also featured at HM Martinique Aparthotel. Smoking is allowed in designated areas at this 4-star Calvia aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
HM Martinique Aparthotel offers 305 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 91-cm flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
HM Martinique Aparthotel has a restaurant serving breakfast, lunch and dinner.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
