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4.1 out of 5

"Loved the pools and spa facilities, the outside area and view are great, rooms large enough and clean, breakfast very good with excellent choice, liv ... " More

By a verified traveller on Thu 17 Oct 2019

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Junior Suite, Sea View (Spa Access)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Double Room, Sea View (Spa Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite, Sea View (Spa Access)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Double Room Single Use, Sea View (Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room, Sea View (3 adults - Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Sea View (2 Adults - Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Palace Bonanza Playa & Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Ses Illetas Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools.

  • Free continental breakfast served daily
  • Free WiFi
  • For dining with ocean views, stop by Bonavista Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, facials or massages at the spa
  • Services include babysitting, free supervised childcare and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 6 minutes by car from Port of Palma de Mallorca and 7 minutes from Puerto Portals Marina
  • Casino and shopping centre shuttle service available for a fee

Hotel Palace Bonanza Playa & Spa ratings based on 54 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Palace Bonanza Playa & Spa

Everyone (25) Couples (21) Family (3) Other (1) Friends (1)
4 out of 5

Posted by on 15 Oct 2022

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5 out of 5
Loved the pools and spa facilities, the outside area and view are great, rooms large enough and clean, breakfast very good with excellent choice, live entertainment most nights, bus stop right outside door with frequent service into Palma

Posted by on 17 Oct 2019

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2 out of 5
I have been staying in Riu Palace hotels over the last 20 years because they were a good quality hotel. They are definitely cutting back on staff, quality of service, and food in their restaurants and are becoming no better than a lot of other 4 star hotels. They are rated as 4 star superior but the shine has gone off this hotel chain.

Posted by on 30 May 2019

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4 out of 5

Posted by on 16 Apr 2019

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4 out of 5

Posted by on 15 Apr 2019

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5 out of 5

Posted by on 18 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by The Bonanza Team

Dear Guest, Thank you for your review. Best regards, The Bonanza Team

4 out of 5

Classy hotel & right on the sea front.

I've stayed here a couple of times this summer and it's a great experience. I find that you get a warm welcome plus if you arrive early and your room is not yet ready the hotel staff will seat you at the panoramic bar with a glass of champagne. They will also let you use a courtesy room if you wish to change out of your travel clothes and into something more suitable for the hot weather. The staff are unfailingly polite and friendly and I will definitely return.

Posted by , from Glasgow on 7 Sep 2017

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4 out of 5

Large hotel with nice views of the sea.

Pros: Beautiful views and very well trained staff (overall). Well kept facilities (swimming pools, gym, spa, sunning desk & deck chairs, and gardens)
Cons: Sound proof blinds could be installed in the noisier rooms. Increase the number of courtesy rooms to three or four. Make access to sea easier.
Location: Very good location with easy access to airport (by car). Ideally located for sailing, scuba diving, snorkeling rowing etc.
We were warmly received and our initial impression was very favorable. Given the situation of out room (first floor facing the main swimming pool) it was difficult to fall asleep (despite being very tired) on the first nigh, due to loud music. We let reception know and they were sympathetic and helpful, we couldn't be moved to a quieter room until the third (and last) night because the hotel was full, but they were clearly trying to help us and on the second night the music was less loud and it ended earlier. Breakfast and supper were well provided for with a wide variety of good quality food. The staff across all the facilities were always smiley and polite. Overall it was a positive experience.

Posted by , from UK on 19 Aug 2017

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4 out of 5

Nice hotel in a good location...

We had a very pleasant stay in Riu Palace Bananza Playa. Very nice hotel and not far from the centre of Palma. Food was excellent and staff was very helpful.

Posted by on 18 Aug 2017

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5 out of 5

Perfect for a break

Great hotel - only downside that not much going on nearby but taxis are good value and bus links excellent

Posted by , from Manchester UK on 11 Jul 2017

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About the Hotel Palace Bonanza Playa & Spa

Location Paseo de Illetas s/n, Calvia, Mallorca 7181

Property Features

Hotel Palace Bonanza Playa & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A health club, a nightclub, and a hot tub are also featured at the luxury Hotel Palace Bonanza Playa & Spa. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Calvia hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1973
  • Continental breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Casino shuttle and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Palace Bonanza Playa & Spa offers 285 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Bonavista Restaurant – This restaurant overlooks the ocean and pool.

Krystal Restaurant – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Parasailing on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a dress code: Men are required to wear long pants in the dining area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No cots (infant beds) available
  • Cashless transactions are available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Playa Bonanza
  • Bonanza Playa & Spa Calvia
  • Hotel Palace Bonanza Playa Spa
  • Hotel Palace Bonanza Playa & Spa Hotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.