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12 Aug 2017 by Samuel Villamil
Thank you so much for all of the lovely words you dedicated to staff from Sol Guadalupe, specially the activities team and the kid's club staff. I know they do a great job, and we all are so happy to know that your daughter enjoyed like she never did. Sorry to hear that the pool is closing a bit early, maybe you're right. Probably for next season we should keep the pool opened a bit longer at least on July and August. Thank you again for these words, my best wishes for the future.
2 Aug 2017 by Samuel Villamil
Thank you Sir/Madam, for your so nice words of your stay here in Sol Guadalupe. We all wish you to have had a good stay and hope to hear from you soon.
20 Aug 2024 by Guest Experience Team
Cher Clement, Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la professionnalité de notre personnel ainsi que nos installations aquatiques, essentielles pour un séjour stimulant. Votre satisfaction avec les animations proposées nous réjouit, elles sont conçues pour apporter joie et bien-être à nos hôtes.Nous prenons note de vos remarques concernant les nuisances sonores et la literie. Bien que nos chambres supérieures soient généralement plus tranquilles, nous comprenons que cela ait pu impacter votre confort. Notre équipe est également attentive à la propreté et à l'état des chambres, et nous sommes désolés si cela n'a pas été à la hauteur de vos attentes. Nous apprécions également vos commentaires sur les prix du snack bar et chercherons à offrir une expérience gastronomique toujours plus tentante et créative.Nous sommes enchantés que la localisation de l'hôtel ait enrichi votre séjour, avec la plage à quelques pas et une palette d'activités locales pour une expérience inoubliable à Majorque.Nous espérons, malgré cela, vous recevoir de nouveau parmi nous.Bien à vous,Guest Experience Team
Sol Guadalupe offers its guests 3 outdoor swimming pools, a waterslide, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly Sol Guadalupe. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Calvia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Wired internet access - surcharge
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Sol Guadalupe offers 493 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Calvia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Sol Guadalupe has a restaurant serving breakfast and dinner.
Snack Bar – This poolside bar specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, Access to hot tub and a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
