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Heron's Landing Hotel

2.5 star property

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Land view from property
Exterior detail
View from property
Family Penthouse, 2 Bedrooms | Living room | Flat-screen TV
Family Penthouse, 2 Bedrooms | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Torii Gate
    ‪2 min drive‬
  • Campbell River Museum
    ‪3 min drive‬
  • Discovery Pier
    ‪4 min drive‬
  • Campbell River, BC (YBL)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Penthouse, 2 Bedrooms

Family Penthouse, 2 Bedrooms | Living room | Flat-screen TV

Family Penthouse, 2 Bedrooms

  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exclusive Suite, 1 Bedroom

Exclusive Suite, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker, paper towels

Exclusive Suite, 1 Bedroom

  • Partial sea view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Superior Room

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Partial sea view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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View from property

Ocean Resort

  • Parking included
  • Free WiFi
  • Gym
  • Business services
4.3 out of 5, Excellent, (756)
The price is €83
for 1 room
includes taxes & fees
14 May - 15 May
Ocean Resort

About this property

Heron's Landing Hotel

Beach hotel with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a computer station are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front desk safe and a vending machine are on-site.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Heron's Landing Hotel. During your stay, you'll be within walking distance of Torii Gate. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Torii Gate and a few minutes from Campbell River Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Heron's Landing Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Campbell River hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Heron's Landing Hotel.

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 333 out of 787 reviews
Rating 8 - Good. 303 out of 787 reviews
Rating 6 - Okay. 98 out of 787 reviews
Rating 4 - Poor. 20 out of 787 reviews
Rating 2 - Terrible. 33 out of 787 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

bernice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jan 2025

4/10 Poor

Darrin

Travelled with pets
Disliked: Staff & service, property conditions & facilities
When I arrived I had to read multiple signs from the front door and front desk as there were no staff and this was late afternoon. I picked up the telephone and dialed 0 and a chinese man with limited english came down the stairs very casually dressed. (I thought he was a guest in sleep wear). He was like I was a bother from the get go even though I had a reservation. The first thing he said was payment not hello or welcome or nothing other than payment. He took my credit card and ran it through I have no idea what he was doing but the card came back as fraud. After several tries, I told him he was doing it wrong and I guided him on how to process the payment, I have never used the system as a merchant before but it worked. I gave me a room card I went to the room and was disappointed as it does not look like the pictures on line. It is very dated which I was expecting from the price but the bedspread was greyish white with noticeable stains all over. I went back to the desk he was still there still asking for my credit card which made me feel uncomfortable. He came to the room and said this is what all the rooms look like. He reassigned me another room which was better but noisey from the upstairs (brought ear plugs) and still not a sense of clean. Maybe update the bedspreads and shower curtains as the torn ripped and stained look does not look appealing. You get what you pay for...
Stayed 1 night in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed before ..all really good ..this time had to move to different room Tv wouldn't work ..new room microwave didnt work ...no big deal
Stayed 1 night in Jan 2025

2/10 Terrible

Jacqueline

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Never had i ever had an over night property person just use there key card and walk in without knocking or asking to enter, let alone it happened at 249 am Have stayed with rhis hotel in the pass and never had a problem like this before. Yes they gave me a discount for the inconvenience. But they do not have the right just to enter at wee hours of the morning
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 1 night in Dec 2024

2/10 Terrible

Riley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time and it didn’t break the bank.
Stayed 1 night in Dec 2024

6/10 Okay

Coburn

Liked: Cleanliness, staff & service
Was there long enough
Stayed 1 night in Jan 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the two bedroom suite. It was great to have so much space, everything was comfortable. Beautiful views of the ocean. Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Kaila

Stayed 1 night in Dec 2024

8/10 Good

EDWARD

Liked: Staff & service, property conditions & facilities
Convenient location. Locked parking at night under the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

garyonca

Liked: Cleanliness, staff & service, property conditions & facilities
For the off season price the room was acceptable. The included hot breakfast was a nice surprise!
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski night in Campbell River.

Great big suite with 2 bedrooms. Master could use a new mattress. Wonderful huge room.
Stayed 1 night in Jan 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no one available at check in. The common areas were extremely dirty (they clearly don’t vacuum often) The dishwasher was full of dirty dishes upon arrival of the unit rented. The shower curtain was stained and clearly not clean. The Murphy bed has gross, dirty sheets with hair and stains and used Kleenex on the bed upon folding down and also no extra blankets or pillows for this Murphy bed. The sheets on the other two beds were also stained and used/dirty. It was so bad we didn’t stay we left/checked out early (only stayed one night and left the next morning) if I could share the photos I would! No one at the desk to ask for a refund! It’s unfortunate as the location for a tourist is nice as the hotel is close to the ocean
Stayed 2 nights in Jan 2025

2/10 Terrible

Shoaib

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled of mold and was not clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the receptionist didnt know hotels.com where I booked. not good with communication. No help desk. They did not gave me what I booked at 8pm new years eve.
Stayed 1 night in Dec 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Dec 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Eagle outside in the tree, a perfect fit
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

6/10 Okay

Duane

Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Checking very slow 730 at night and room was not ready had to wait until was
Stayed 1 night in Dec 2024

2/10 Terrible

F

Stayed 2 nights in Dec 2024

2/10 Terrible

LAURIE J, gold river

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Total screw up , staff was useless , first room was not correct then next room was not what we booked , nothing else available , went to another hotel. New management apparently, not impressed at all will not be back, we were frequent visitors from out of town. Their loss too bad because it was a good location
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small quiet hotel with easy access and a good breakfast.
Stayed 1 night in Nov 2024