Hotel Serrano

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Serrano

Deluxe Triple Room | Minibar, individually furnished, desk, laptop workspace
Hallway
Reception
Luxury Double Room | Living area | 32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160
  • Galeria de Arte Assis Chateaubriand
    5 min walk
  • Cacau Show
    4 min walk
  • Terminal Rodoviário de Passageiros Argemiro de Figueiredo
    6 min drive
  • Campina Grande (CPV)
    25 min drive

Room options

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 3 Single Beds

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Deluxe Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Serrano

Campina Grande hotel in Campina Grande Centro with free breakfast and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hotel Serrano offers 65 air-conditioned accommodations with minibars and designer toiletries. This individually furnished accommodation has separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Serrano. During your stay, you're just a quick walk from Galeria de Arte Assis Chateaubriand. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Serrano
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Within a 10-minute walk of Galeria de Arte Assis Chateaubriand and Campina Grande History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Hotel Serrano. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Campina Grande hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Serrano – This restaurant specialises in international cuisine and serves dinner and light fare.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande

Hotel Serrano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 284 reviews" "
Rating 8 - Good. 94 out of 284 reviews" "
Rating 6 - Okay. 18 out of 284 reviews" "
Rating 4 - Poor. 7 out of 284 reviews" "
Rating 2 - Terrible. 2 out of 284 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

expedito

Stayed 1 night in Jul 2024

6/10 Okay

Terry

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Just a busy part of town
Stayed 1 night in Mar 2022

6/10 Okay

Terrance

Stayed 1 night in Mar 2022

10/10 Excellent

Claudio

Liked: Staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Felipe, Oakland, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Amazing well trained staff. Different than many hotels. Response is also quick too. Tasty breakfast
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff treated us very well. Nice location downtown.
Stayed 12 nights in Aug 2017

8/10 Good

Sóstenes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conta com ótima infraestrutura, com excelente atendimento, cama confortável. Para sair à noite só de Uber.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leandro

Stayed 3 nights in Sep 2024

8/10 Good

IGOR

Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 2 nights in Jul 2024

6/10 Okay

Diogenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tinha um time ospedado e nos colocaram no mesmo andar e foi terrível o barulho com som alto nos quartos depois a torcida do lado de fora um inferno e para completar quando o time saiu as camareras ficaram fazendo barulho conversando alto.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia!
Ótima estadia. Bom atendimento, confortável e muito limpo.
Stayed 1 night in Aug 2024

10/10 Excellent

Milca Naste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia ! Quarto e banheiro excelentes e café variado e farto. Staff simpático e solicito
Stayed 3 nights in Aug 2024

10/10 Excellent

TÂNIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

IGOR

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

MARCO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gisele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
O hotel é muito bom, com um café da manhã delicioso. Fomos bem atendidas na chegada, infelizmente não pegamos o nome da recepcionista, mas ela foi muito simpática e atenciosa.
Stayed 1 night in Jun 2024

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

JOSE BOAVENTURA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
acolhedor
Hotel bem acolhedor, com uma estrutura bem organizada, com razoavel conformo.
Stayed 1 night in Jul 2024

8/10 Good

Hugo breno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel
Hotel bom, confortável, bem aconchegante, café da manhã top. O que deixou a desejar foi a questão do chuveiro, demora muito para esquentar, a descarga não funciona direito e lençol so tinha disponível o fino.
Stayed 1 night in Jul 2024

2/10 Terrible

Paulo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local barulhento
Fui a negócios! Em homeoffice! Necessitava de muita concentração na suite pois meus investidores eram de paises com fusio horarios maiores a o nosso! Qdo tocava oara dormir comecam com uma reforma de sacada as 8 da manha e a rua do centro muito barulheta
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Stayed 5 nights in May 2024

10/10 Excellent

JUSSARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente! Quarto confortável
Stayed 1 night in Jul 2024

8/10 Good

Diogenes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um único defeito foi não conseguir ligar a água quente do chuveiro.
Stayed 1 night in Jul 2024