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Hotel Serra da Estrela

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Serra da Estrela

Treatment room
Interior
Pool
Lounge
Porch

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    3 min walk
  • Aspen Mall
    4 min walk
  • Churrasco Ao Vivo
    1 min walk
  • Campos do Jordao Emilio Ribas Station
    5 min walk

Room options

Quarto Master

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room (Nobre)

Room (Nobre) | Minibar, in-room safe, desk, blackout curtains

Room (Nobre)

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, blackout curtains

Luxury Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room (Plus)

Standard Room (Plus) | Minibar, in-room safe, desk, blackout curtains

Standard Room (Plus)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Exterior

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Pool
Breakfast included
Spa
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4.9 out of 5, Exceptional, (188)
The price is €92
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Flat Hotel Palazzo Reale

About this property

Hotel Serra da Estrela

Family-friendly Campos do Jordão hotel in Capivari with free breakfast
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a business centre and a children's pool.
Hotel Serra da Estrela offers 78 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre, a children's pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Serra da Estrela, you're just a quick walk from Cadij Shopping Center. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Cadij Shopping Center and Campos do Jordao Tennis Club
  • Dogs welcome for a fee (restrictions apply)
As a guest of Hotel Serra da Estrela, you'll find a kids' pool, a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Serra da Estrela. Self parking and valet parking are free. A complete renovation of Hotel Serra da Estrela was completed in 2016.

This 3.5-star Campos do Jordão hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Hotel Serra da Estrela has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 5 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: BRL 100.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 457 reviews" "
Rating 8 - Good. 98 out of 457 reviews" "
Rating 6 - Okay. 21 out of 457 reviews" "
Rating 4 - Poor. 6 out of 457 reviews" "
Rating 2 - Terrible. 2 out of 457 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Stayed 1 night in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine but the restaurant
Everything was amazing but the restaurant was just vegan, making us getting around for eating
Stayed 3 nights in May 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

ROBINSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Maravilhoso o hotel, ja me hospedei outras vezes, sempre muito bem atendido , tudo perfeito.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Ótima estadia. Café da manhã excelente e com opção para todos os gostos. Tive um inconveniente apenas, pois fui incomodado com ligação da recepção para me cobrar o valor da diária pet e para preencher um formulário, sendo que eu havia informado sobre meu pet no check in. No mais, os funcionários são super educados. Não curti o fato do quarto não ter ar condicionado, e o ventilador disponibilizado era de chão e foi difícil posicioná-los por conta da disposição das tomadas. O fato do frigobar do quarto estar dentro do armário também é ruim. Chuveiro do banheiro, no caso as torneiras, estavam ruins. Mas estou apontando minha percepção, subjetiva, e pontualidade que me ocorreram, no mais, o hotel é ótimo, há vagas cobertas e não cobertas para chegar de carro, tem elevador na parte coberta que vai para o andar do quarto, tem restaurante no hotel, recepção 24h, a localização é excelente, tudo limpo, funcionários educados e dispostos em ajudar, no café da manhã e restaurante há uma área pet que possibilita desfrutar da refeição com seu pet, super recomendo!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Marcelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para curtir Capivari
Stayed 2 nights in Sep 2024

6/10 Okay

Itamar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de excelente localização. A cama é péssima, muito mole e desconfortável. O café da manhã é maravilhoso, mas deveria ter a informação no site de que o restaurante do hotel é vegano.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Aug 2024

8/10 Good

helcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta um ar condicionado
Stayed 2 nights in Aug 2024

10/10 Excellent

José Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ótimo..só tenho boas recomendações
Stayed 1 night in Aug 2024

10/10 Excellent

Cassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortavel e bem localizado
Muito bom! Conforto e localização excelentes. Porem esperava mais do café da manhã
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel!!
O hotel é muito bem localizado. Staff ótima. Instalações em geral também. Tive um problema com os misturadores de água no chuveiro. Era muito ruim de controlar. Ou a água ficava muito fria ou quente. Deixou a desejar pra um hotel desse nível.
Stayed 1 night in Aug 2024

10/10 Excellent

juliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel bem localizado .
Hotel com otima localizaçao, quarto aconchegante, confortavel e quente , cafe da manha com opcoes para todos os gostos , piscina e sauna otimos , os haters que me perdoem mas sao muito exigentes .
Stayed 2 nights in Aug 2024

6/10 Okay

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Ive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bonito, grande e bem decorado
Hotel bonito, bem organizado e decorado. Quarto espaçoso, confortável e moderno. Minha única ressalva é não ter ar condicionado, o que me fez ter que dormir de janela aberta. Café da manhã é farto, mas com opções que fogem do padrão convencional pelo fato de o restaurante ser vegano mas, solicitando aos funcionários, existem opções mais convencionais para pedir. Por ser um hotel maior, a atenção dos funcionários não é tão exclusiva como em outras hospedagens em Campos do Jordão, mas prestam um bom atendimento.
Stayed 3 nights in Jul 2024