Pousada de Charme Vila Natal

5.0 star property
VIP Access

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Photo gallery for Pousada de Charme Vila Natal

Suite Junior Marrocos | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Suite Junior Marrocos | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
42-inch LED TV with digital channels, TV, Netflix
42-inch LED TV with digital channels, TV, Netflix
42-inch LED TV with digital channels, TV, Netflix

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua Serafim Capela, 400 - Vila Natal, Campos do Jordão, SP, 12460-000
  • Centro Universitário Senac - Campos do Jordão
    3 min drive
  • Araucaria Chocolate Factory
    4 min drive
  • Campos do Jordão Convention Center
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Master India com Lareira

  • 76 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite Master Bali

  • 75 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Suite Master Africa

  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite Junior Marrocos

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite Master Turquia com Lareira

  • 58 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Suite Executiva com Vista Montanha

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite Master Oriental com Lareira

  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Quarto Duplo Economico no Terreo

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Pousada de Charme Vila Natal

Suburban pousada with free breakfast and 24-hour front desk
This smoke-free pousada features a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and concierge services are on-site.
Pousada de Charme Vila Natal offers 17 accommodations with complimentary bottles of water and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LED televisions come with premium digital channels, first-run films and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pousada de Charme Vila Natal, you'll be within walking distance of Vale Encantado. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals and bicycles to rent
  • Just a 4-minute drive from Araucaria Chocolate Factory and 5 minutes from Xylography Museum
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this pousada measures 1000 square feet (93 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the boutique Pousada de Charme Vila Natal. The pousada can provide concierge services and wedding services. Self parking is free. A complete renovation of Pousada de Charme Vila Natal was completed in December 2022.

This 5-star Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to noon. The pousada hosts a free manager's reception daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to noon
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pousada Design Charme Vila Natal
Pousada Design Charme Vila Natal Campos do Jordao
Pousada Design Charme Vila Natal Pousada
Pousada Design Charme Vila Natal Pousada Campos do Jordao
Pousada Design Charme
Design Charme Vila Natal
Pousada Design de Charme Vila Natal
Luxo em Hospitalidade Pousada Campos do Jordao
Luxo em Hospitalidade Campos do Jordao
Luxo em Hospitalidade
sign Charme Vila Natal
Pousada Charme Vila Natal Campos do Jordao
Campos do Jordao Pousada de Charme Vila Natal Pousada (Brazil)
Pousada de Charme Vila Natal Campos do Jordao
Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal Campos do Jordao
Pousada (Brazil) Pousada de Charme Vila Natal
Pousada Design de Charme Vila Natal
Charme Vila Natal
Pousada Design Charme Vila Natal
Pousada Charme Vila Natal
O Luxo em Hospitalidade Pousada
Brazil De Charme Vila Natal

Pousada de Charme Vila Natal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 100 reviews" "
Rating 8 - Good. 25 out of 100 reviews" "
Rating 6 - Okay. 12 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexandre Pereira, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet acess was very bad in my room

4/10 Poor

D'Core

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
A pousada tem seu charme, o problema que tem um barulho insuportável no telhado parece que tem pessoas andando, uma tecla como se fosse de luz que toda hora ligava e desligava era meio assustador, fomos usar a banheira na hora de esvaziar alagou o banheiro inteiro , o proprietário falou que tinha que deixar a agua sair aos poucos ai no outro dia usamos só o chuveiro que tbm molhou todo banheiro, sem contar que tinha uma rua de chão totalmente esburacada e a vaga de garagem que eles falam que existe e mentira, o carro fica na rua enchendo de pó , então a experiência não foi boa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edson Hakumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, ainda mais para casais
Experiência incrível! Além do preço super bacana, que ajudou muito, o ambiente é muito acolhedor. Os funcionários estão sempre disponíveis e dispostos a ajudar, respondendo todas as dúvidas de maneira rápida e eficiente. A limpeza do local também é impecável! Pegamos a suíte master Turquia, com banheira e lareira, e foi o máximo! Ainda, o estabelecimento é relativamente perto dos principais pontos de Campos, especialmente de carro. Tudo muito bom, com um café da manhã bem completo e com direito a música ao vivo! Com certeza recomendamos!
Stayed 1 night in Sep 2022

10/10 Excellent

Valmir

Stayed 1 night in Sep 2022

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities, room comfort
Tempo cronometrado para o banho
Ficamos num Quarto ao lado da recepção (muito barulhento). Ao chegarmos encontramos o banheiro (vaso sanitário) sujo. Teto do banheiro mofado. Não havia cobertor no quarto (conseguimos um bem Fininho mediante solicitação). A pousada estipula tempo máximo de 18 minutos para o banho. Caso contrário a caldeira esfria e demora 40 minutos para esquentar novamente. Nunca vi isso em lugar nenhum! A sorte é que estávamos apenas em duas pessoas. Ficamos imaginando a logística de uma família com 4 pessoas para tomar banho no local. Na entrada da pousada tem vaga para uns 3 ou 4 carros. Do outro lado da rua cabem mais uns 5 ou 6 carros. O gerente disse que acomoda ao 17 carros. Não sei como! Café da manhã razoável. Apesar da distância do centro, o caminho até a pousada não é ruim, há um Pequeno trecho sem asfalto já na rua da pousada. A relação custo X beneficio não compensa. Não recomento e não voltaria a me hospedar lá.
Stayed 1 night in Sep 2022

6/10 Okay

Marcio

Stayed 2 nights in Sep 2022

10/10 Excellent

ROSANE PEIXOTO

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

João Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito aconchegante
Adorei. Staff muito receptivos, ambiente muito bonito. Conforto dos quartos sensacional. Obrigado
Stayed 2 nights in Nov 2021

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

José Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A estadia foi boa. O lugar é agradável e o café da manhã é ótimo. No entanto, o atendimento foi um pouco displicente, no primeiro dia não conseguimos tomar banho quente e não atentaram para o meu status do Hotéis.com, não fornecendo os amenities da categoria Gold
Stayed 3 nights in Sep 2021

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada incrível, superou expectativas
Pousada incrível, muito charmosa desde a decoração, recepção, acomodações em perfeito estado! Encantada com o atendimento, vista incrível na sacada, com ótimo panorama do alto da cidade! Café da manhã espetacular sendo um diferencial em relação a outros lugares já visitados! Parabéns!! Recomendo e certamente voltarei neste lugar incrível e espetacular! Sucesso!!
Stayed 1 night in Aug 2021

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada Fantástica e Sensacional!!!!
Incrível!!! Quarto maravilhoso, muito limpo, decoração linda, amplo com uma linda sacada, roupas de cama e banho excelentes, cama muito confortável, excelente chuveiro e banheira, televisão enorme e com diversos canais, serviço de quarto diário na troca de toalhas e limpeza, aquecedores excelentes, café da manhã muito bom, (Servem Frizante Lambrusco) e o melhor…. Vai até bem tarde então dá para descansar muito mais. Todo o Staff do local te deixam híper a vontade, sendo muito mais confortável nossa estadia. As áreas comuns são lindas, decoradas com muito amor e carinho pelos donos que estão sempre presentes. Tem um lindo bar, uma mesa de sinuca, balanço, sofás, poltronas, lareira, além da decoração que transformam essa linda pousada em uma verdadeira galeria de artes. Foram 3 dias muito agradáveis, com a Dé fazendo de tudo para nos sentirmos acolhidos. Recomendo a todos e em breve voltaremos. Beijos Cibelle e Davi.
Stayed 3 nights in Jul 2021

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada aconchegante e muito bem decorada
Meu feriado na pousada foi muito agradável. Quarto com cama confortável, roupa de cama limpa e quente. Aquecedor no quarto. Chuveiro quente. Café da manhã incrível, com frutas, paes, bolos, cereal, espumante. E o mais legal: ao som de um violoncelo. Donos muito simpáticos. Local muito bonito. Longe do centro mas muito acessível de carro. Eu prefiro longe do tumulto.
Stayed 3 nights in Jun 2021

6/10 Okay

RENATA

Travelled with family
Disliked: Cleanliness, room comfort
A estadia foi boa porém a localização é ruim difícil acesso a limpeza deixa a desejar cafe da manha demorou um pouco a sair no horário combinado.
Stayed 1 night in Apr 2021

6/10 Okay

Gabriela

Liked: Staff & service, property conditions & facilities
O Atendimento faz a diferença.
Pousada um pouco distante do Capivari, mas com fácil acesso, alguns itens de conforto a serem melhorados como fixação de televisor, falta de frigobar no quarto, adequação dos registros de agua e limpeza e conferencia do banheiro antes da entrega do quarto ao hospede. E necessário informar que são diversas escadas. Mas superado a primeira vista e distancia, a pousada ganha em simpatia e atendimento, sem falar que o café da manhã surpreendeu, nada demais, mas com muito carinho e atenção a todos.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2020

8/10 Good

david

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal super atencioso, ambiente tranquilo, quarto muito aconchegante, estacionamento em frente, café da manhã legal, fiquei na suíte Marrocos Junior, eu e minha namorada recomendamos.
Stayed 2 nights in Oct 2020

8/10 Good

Aldri Maria Lourenço

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito bonito e acolhedor!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Funcionários muito atenciosos, estabelecimento limpo. Única coisa que não gostei foi o chuveiro do quarto, ele fica dentro da banheira, por isso não possui box e acaba molhando o resto do banheiro todo.
Stayed 2 nights in Feb 2020