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Santuario Palace Hotel

2.5 star property

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Photo gallery for Santuario Palace Hotel

2 outdoor pools, pool loungers
Bar (on property)
Exterior
Restaurant
In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Av. Getúlio Vargas 501, Aparecida, SP, 12570-000
  • Aparecida Market
    ‪8 min walk‬
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)
    ‪10 min walk‬
  • Basilica of the National Shrine of Our Lady of Aparecida
    ‪14 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Triple Room (3 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Triple Room (3 Solteiro)

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room (4 Solteiro)

In-room safe, free WiFi, bed sheets

Standard Quadruple Room (4 Solteiro)

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Quadruple Room

In-room safe, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

Front of property – evening/night

Hotel Porto Real Aparecida

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (206)
The price is €72
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hotel Porto Real Aparecida

About this property

Santuario Palace Hotel

Hotel with 2 outdoor swimming pools, near Basilica of the National Shrine of Our Lady of Aparecida
This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Santuario Palace Hotel offers 200 air-conditioned accommodations, with laptop-compatible safes. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
2 outdoor swimming pools are on site along with a sauna and a fitness centre.
During your stay at Santuario Palace Hotel, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Vale do Paraíba and Bontur Aerial Cable Cars
  • Cats and dogs welcome free of charge
As a guest of Santuario Palace Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, a vending machine, and a front desk safe are also featured at Santuario Palace Hotel. For a fee, parking is available.

This Aparecida hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Santuario Palace Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (BRL 20 per day)
  • Uncovered parking on site (BRL 20 per day)
  • Uncovered valet parking on site (BRL 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: BRL 20 per day
  • Valet parking fee: BRL 20 per day
  • Nearby parking fee: BRL 20 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

SANTUARIO PALACE HOTEL Hotel
SANTUARIO PALACE HOTEL Aparecida
SANTUARIO PALACE HOTEL Hotel Aparecida

Santuario Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 200 reviews
Rating 8 - Good. 55 out of 200 reviews
Rating 6 - Okay. 33 out of 200 reviews
Rating 4 - Poor. 24 out of 200 reviews
Rating 2 - Terrible. 9 out of 200 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LORIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Basilica and everything near by.
Stayed 2 nights in Mar 2024

8/10 Good

Séfora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place.
Stayed 1 night in May 2023

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adilson

Stayed 2 nights in Dec 2024

10/10 Excellent

Fabrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Café da manhã maravilhoso.
Stayed 1 night in Nov 2024

10/10 Excellent

Jucimar

Stayed 1 night in Nov 2024

6/10 Okay

fefe maravilhosa de coração

Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service
Ótimo custo benefício
Hotel muito bom, ótimo custo benefício, o atendimento dos recepcionistas foi excepcional, muito atencioso e prestativo… O quarto triplo (1 cama de casal e 1 de solteiro é um pouco apertado, porém nos atendeu com um casal e uma criança. As camas talvez poderiam melhorar um pouco, São colchões de molas e me pareciam bem usados e desgastados já. Mas em um geral eu indico com tranquilidade para todos. O principal ponto positivo é a localização, de frente para a basílica, a vista é perfeita!
Foto da sacada
Stayed 1 night in Nov 2024

6/10 Okay

Adriana

Stayed 3 nights in Nov 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

SILVANA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel horrível!
Uma pena um hotel com tao boa localização ter quartos como o que ficamos. Vou citar so os problemas mais relevantes: cheiro horrivel no corredor, portas do banheiro em um quarto descascadas, no outro imundas; para ligar o frigobar em um dos quartos tivemos que colocar ele no chao pra achar a tomada atras dele, nao tinha nemhum quarto com banheiro acessivel para meu filho cadeirante, teve que escovar os dentes com um copo do lado de fora sem passagem para a cadeira de rodas ate o banheiro; paredes dos banheiros imundas e encardidas; os lençóis e fronhas tao velhos e encardidos, uma vergonha nao renovarem as roupas de cama sendo que as diarias nem sao tao baratas. Achei uma falta de respeito com os hóspedes oferecer hospedagens em tao pessima condições de uso e higiene. Nota zero!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vivian

Stayed 1 night in Oct 2024

10/10 Excellent

Nayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já é a segunda vez que me hospedo nesse hotel, e acho tudo ótimo
Stayed 1 night in Oct 2024

8/10 Good

Paulo Roberto D

Stayed 1 night in Oct 2024

10/10 Excellent

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Urânia

Liked: Staff & service, property conditions & facilities, room comfort
Atendeu ao que precisávamos.
Nem podemos avaliar muito, pois foi somente uma diária e atendeu as necessidades, ainda mais que é o período de maior movimento por conta das festividades da Padroeira. Maior destaque fica para o atendimento, pois todos os funcionários foram super cortês, inclusive de deixarmos bem a vontade, sem frescura. A suíte simples, mas tudo funcionando e sem problemas. Talvez só necessário melhorar na limpeza do box, pois tinha cabelo no vidro e reforma da porta do banheiro, pois está descascando. Café da manhã com bastante variedade e tudo fresquinho. Sentimos por não ter curtido o espaço do bar/piscina/jacuzzi, parecia ser bem legal, familiar. Tinha visto algumas queixas sobre o hotel no quesito da limpeza, mas ao meu ver, os hóspedes é que precisam melhorar, serem mais responsáveis e respeitosos, dizemos isso por conta de ver um monte de batatas fritas jogada num canto. Custa todos colaborarem para terem um lugar melhor? Parece que fazem de propósito. No mais, só temos gratidão pela acolhida.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva Aparecida

Stayed 4 nights in Sep 2024

10/10 Excellent

Gleison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

aladim

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

MARCELO FREITAS

Travelled with family
Liked: Cleanliness
Razoável, chuveiro e torneiras do quarto, precisando de manutenção.
Stayed 1 night in Sep 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de acordo com as propagandas.
Escolhi o Santuário pelas avaliações dos usuários e o fato de estar próx. a Basílica também foi uma opção. Acomodações ótimas, funcionários prestativos e educados. Café da manhã bem servido com boas opções. Obrigado voltaremos!!!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM PRECISANDO DE REFORMA
Hotel precisando urgente de uma reforma, péssimo banheiro, recepção antiga, bar da piscina com som ao vivo e alto até 21hrs, dando para escutar do 11° andar, resumindo precisando de uma reforma geral. Ponto positivo café da manhã, excelente.
Stayed 1 night in Sep 2024