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Chalet Queen

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chalet Queen

Luxury Studio Suite | Frette Italian sheets, premium bedding, down duvets, memory-foam beds
Point of interest
Reception
Exterior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
S.da de Contrin 27, Canazei, TN, 38032
  • Dolomites
    1 min walk
  • El Resole
    7 min walk
  • Ponte Gardena-Laion/Waidbruck-Lajen Station
    50 min drive
  • Bolzano (BZO)
    101 min drive

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | Living area | 32-inch Smart TV with satellite channels, TV, first-run films

Luxury Studio Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Executive Single Room

  • 8 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Executive Double or Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

X Alp Hotel

Breakfast included
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (233)
The price is €258
for 1 night
includes taxes & fees
8 Jan - 9 Jan
X Alp Hotel

About this property

Chalet Queen

Hotel with free breakfast, steps from Dolomites
This smoke-free hotel features a restaurant, 2 bars/lounges and 2 coffee shops/cafes. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a garden and barbecues.
Chalet Queen offers 21 accommodations with complimentary slippers and designer toiletries. This individually furnished accommodation has separate sitting areas. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Chalet Queen, you're just a quick walk from Dolomites. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Chalet Queen Restaurant
  • Amenities include locker space, a car charging station and multilingual staff
  • Steps from Dolomites and Alba-Ciampac Cable Car
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Barbecue grills, multilingual staff, and ski storage are also featured at Chalet Queen. A complete renovation of Chalet Queen was completed in November 2021.

This Canazei hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 9:30 AM.
Chalet Queen Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 40; reservation required
  • Snack bar/deli

Restaurants on site

  • Chalet Queen Restaurant

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 20 December:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day plus a one-off EUR 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Chalet Queen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kedichinma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Asse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023

10/10 Excellent

Zhaolong

Stayed 4 nights in Oct 2023

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023

10/10 Excellent

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Adoracion, CADILLAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022

8/10 Good

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

KAGAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler
Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein
Sehr schönes Hotel mit Top Restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Minho

Stayed 1 night in Jul 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche remontées mécaniques, au pied des pistes
Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023

10/10 Excellent

Gislaine

Stayed 5 nights in Mar 2023

2/10 Terrible

gaia

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare
Stayed 1 night in Jan 2022