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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains
Lobby sitting area
Bar (on property)
Outdoor pool, pool loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Manuka Oval
    ‪4 min drive‬
  • National Gallery of Australia
    ‪6 min drive‬
  • Parliament House
    ‪7 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View | Minibar, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive One Bedroom Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Executive One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room, 1 King Bed (Pet) | Minibar, in-room safe, desk, soundproofing

Mercure Canberra

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1003)
The price is €90
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Mercure Canberra

About this property

Garden City Hotel, BW Signature Collection

Suburban hotel with fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Garden City Hotel, BW Signature Collection. During your stay, you'll be close to Parliament House. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 6 minutes by car from National Gallery of Australia and 7 minutes from Parliament House
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Secret Garden Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 403 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keryn

Stayed 2 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean good size room. Easy to get to places like Ikea, Costco, Outlet Centre. Good parking. Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Business traveller
Liked: Amenities, property conditions & facilities
The pool and gym and dining and coffee onsite are fantastic features!!! I saw one dead bug in the hallway to my room and there was a small spider in my room but I wasn't too concerned. I would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented. Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms plenty of parking
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neat & tidy
Stayed 1 night in Oct 2024

8/10 Good

Jodie

Liked: Cleanliness, property conditions & facilities
Quiet and suited our needs for a reasonable price. Had a few issues with maintenance of the facility- bed broke, light out, tv not working properly
Stayed 3 nights in Oct 2024

6/10 Okay

Ian

Stayed 1 night in Oct 2024

8/10 Good

Ka Shing Samuel

Business traveller
Disliked: Staff & service
It was a pretty bad experience as there is no receptionist on site after hour!

8/10 Good

Ka Shing Samuel

Business traveller
Disliked: Staff & service
There was no one attending at the reception after hour, this can't be acceptable for such a sized hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Angela

It was fine, good location and price.
Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Youngho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was dirty and gym was smelly
The pool was dirty and gym was smelly
Stayed 1 night in Oct 2024

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Boutros

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place but not excellent
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by reception. Let down by no dinner provided on Friday. Good price.
Stayed 1 night in Sep 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kaleb

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only stopped in for the night but the staff were great and the room was comfortable - would gladly stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good my only issue was parking was very tight
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent, quiet, friendly venue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and quiet place for the weekend. Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024