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Ambiance Suites Cancun

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambiance Suites Cancun

Terrace/patio
Bar (on property)
Lobby
Estándar Superior King | Premium bedding, down duvets, minibar, in-room safe
Junior Suites Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Plaza Las Americas
    7 min walk
  • Dubai Palace Casino
    14 min walk
  • Las Palapas Park
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for Estándar Superior King

Estándar Superior King | Premium bedding, down duvets, minibar, in-room safe

Estándar Superior King

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Estándar King

Estándar King | Premium bedding, down duvets, minibar, in-room safe

Estándar King

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Junior Suites Matrimonial

Junior Suites Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Junior Suites Matrimonial

  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down duvets, minibar, in-room safe

Luxury Double Room

  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estándar Matrimonial

Estándar Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Estándar Matrimonial

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar Superior Matrimonial

Estándar Superior Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Estándar Superior Matrimonial

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suites King

Junior Suites King | Premium bedding, down duvets, minibar, in-room safe

Junior Suites King

  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

Premium bedding, down duvets, minibar, in-room safe

Room Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior

Premium bedding, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Street View

Premium bedding, down duvets, minibar, in-room safe

Room Standard With Street View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Premium bedding, down duvets, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

Premium bedding, down duvets, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 2 Single Beds

View all photos for Room Superior

Premium bedding, down duvets, minibar, in-room safe

Room Superior

  • Sleeps 4
  • 2 Double Beds

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Krystal Urban Cancun & Beach Club

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Restaurant
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About this property

Ambiance Suites Cancun

Central aparthotel connected to a shopping centre in Downtown Cancun with free valet parking
This aparthotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Each apartment offers comforts like premium bedding and a down duvet, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired Internet, a minibar and room service.
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ambiance Suites Cancun. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Las Americas. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. This comfortable aparthotel has 59 apartments over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a flat-screen TV, a minibar and room service
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach
  • Local-area shuttle service available for a fee
Ambiance Suites Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Ambiance Suites Cancun. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.

The aparthotel hosts a free manager's reception daily.
Ambiance Suites Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a state park
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambiance Suites Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Ambiance Suites Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 975 reviews" "
Rating 8 - Good. 337 out of 975 reviews" "
Rating 6 - Okay. 107 out of 975 reviews" "
Rating 4 - Poor. 34 out of 975 reviews" "
Rating 2 - Terrible. 39 out of 975 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
2 beds and only 1 coffee cup, 1 hand towel. Asked for more but told no. Coffee maker but no coffee. Comfortable bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, property conditions & facilities
Nice little place very close to restaurants and busses that take you to the hotel zone. Rooms are a little small but the beds are super comfy. Overall good bang for your buck!
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, room comfort
Nice place for the price
Nice facilities and the Junior suite was perfect for our family of four.
Stayed 7 nights in Aug 2024

10/10 Excellent

Earl, Welland

Travelled with partner
Liked: Cleanliness
we truly enjoyed our EVERY interactions with the staff and zero miscommunication between English/Spanish at any point:) be it from the Front desk/Check-in- excellent house keepers, so friendly with a Smile... seimpre:) - nice little pool, amazing tacos (2 places & Vancouver Wings right across the street - BURGERS, you say... turn left from Hotel about 300 m and you got " The BEST BURGERS DOWNTOWN" , if you don't check it out, it's seriously a shame:(- Oxxo across the street for all your munchies, beer, you get it. It's a little far in term of getting to the Beaches in "The HOTEL ZONE", but WHo CAres, Chill...YUR in Cancun the Hotel is very reasonably priced for what The Hotel provides their guests!!
Stayed 9 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great choice
Stayed 2 nights in Jul 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities
Clean and affordable
Stayed 4 nights in Jul 2024

10/10 Excellent

WIJASINHAGE, THOMPSON

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very unfriendly & not supportive. It seems like we are staying in this hotel for free. After the second day of the seventh day, we left this hotel and went to another hotel in the Cancun Hotel zone. It’s a Cancun tourist capital. We didn’t recommend this place for any families, especially if you are coming out of the country. We tried using the pool, but they were very disrespectful and unsupportive. Almost all the staff argued that the ancient TV didn’t work well when we left.
Stayed 7 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
location, price and very clean. It was good hotel
Stayed 3 nights in Jul 2024

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, amenities
Everything was good
Stayed 5 nights in Jul 2024

6/10 Okay

Kuukuah

Stayed 2 nights in Jul 2024

10/10 Excellent

Marie, Kansas City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you don't want the rush and costs of the beach, this is a great compromise. Clean rooms, nice cafe/diner, and friendly staff make this a good stay for travelers on a budget. Ubers are cheap and can get you to the ocean or airport for $15-20.
Stayed 1 night in Jul 2024

8/10 Good

Ruchi

Travelled with family
Liked: Property conditions & facilities
Property is close to areas to eat and shop. Room was not as clean as expected
Stayed 1 night in Jul 2024

6/10 Okay

Kyla, Swansea

Liked: Cleanliness, amenities
My stay at the hotel was a mix of positives and negatives. The initial room I was assigned to was spacious, but unfortunately, the furniture appeared outdated and not very clean. Additionally, some of the walls were dirty and needed to be wiped down. I found the water temperature to be barely lukewarm for a shower, which was quite disappointing. However, due to a leak in the bathroom ceiling, on my last night, I was promptly moved to a different room after contacting the front desk. On a more positive note, the pool area was a wonderful escape and provided a relaxing experience. Moreover, I was pleased with the friendly and helpful nature of the hotel staff, who were always ready to assist.
Stayed 4 nights in Jul 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Stayed 5 nights in Jun 2024

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
The internet very slow we have to ask for towels every day
Stayed 4 nights in Jun 2024

10/10 Excellent

Werhner

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Nigel

Stayed 4 nights in Jun 2024

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There weren’t hand towels There is a small restaurant. For sure I will be back at this hotel!!! Todo estuvo muy bien. La único no habían toallas de manos Hay un pequeño restaurant en el lobby del hotel. Seguro los recomendaré y espero regresar pronto. Gracias
Stayed 3 nights in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

María José

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is so close to the beach. Service amazing. The place is wonderful
Stayed 1 night in Mar 2024

8/10 Good

María del Rosario

Travelled with family
Liked: Cleanliness, room comfort
En general bien valor-precio, buena atención e instalaciones. Solo es mejorar la limpieza ya que desde que salías del elevador al pasillo rumbo a la habitación se sentía un olor feo, mismo que se sentía dentro de la habitación. Salvo esta observación, yo si recomiendo el hotel y me volvería a hospedar, como ya lo he hecho anteriormente. Que no decaigan
Stayed 2 nights in May 2024

8/10 Good

Oedile, Toronto

Disliked: Property conditions & facilities
Property is well situated but it is definitely in need of a renovation. Furniture in the rooms was badly stained. The staff were very friendly and efficient. If you are looking for a well priced centrally located hotel this is a good choice.
Stayed 13 nights in May 2024

10/10 Excellent

Myvan

Liked: Cleanliness, property conditions & facilities
Everything is great
Stayed 1 night in May 2024