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Casa Maraf Hotel Boutique - Adults Only

3.5 star property

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Photo gallery for Casa Maraf Hotel Boutique - Adults Only

Front of property
BBQ/picnic Area
Outdoor banquet area
Outdoor pool
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
16, Quetzal, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Golf Club at Pok Ta Pok
    ‪12 min walk‬
  • Plaza Caracol Mall
    ‪13 min walk‬
  • UltraMar Ferry Terminal
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Topaz Suite

In-room safe, desk, blackout curtains, soundproofing

Topaz Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Anethyst Suite

Anethyst Suite | In-room safe, desk, blackout curtains, soundproofing

Anethyst Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Blue Diamond Suite

Blue Diamond Suite | In-room safe, desk, blackout curtains, soundproofing

Blue Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Red Suite

Red Suite | In-room safe, desk, blackout curtains, soundproofing

Red Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Yellow Diamond Suite

In-room safe, desk, blackout curtains, soundproofing

Yellow Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Pink Diamond Suite

Pink Diamond Suite | In-room safe, desk, blackout curtains, soundproofing

Pink Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Aquamarine Suite

Aquamarine Suite | In-room safe, desk, blackout curtains, soundproofing

Aquamarine Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Kitchen

In-room safe, desk, blackout curtains, soundproofing

Grand Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Black Diamond Suite

Black Diamond Suite | In-room safe, desk, blackout curtains, soundproofing

Black Diamond Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Citrine Suite

In-room safe, desk, blackout curtains, soundproofing

Citrine Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Casa Maraf Hotel Boutique - Adults Only

Adults-only Cancun hotel in Zona Hotelera with free parking
This smoke-free hotel features an outdoor pool, a poolside bar and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are on-site. Housekeeping is available once per stay.
Casa Maraf Hotel Boutique - Adults Only offers 9 air-conditioned accommodations with laptop-compatible safes and free toiletries. 40-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include an iron/ironing board. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Maraf Hotel Boutique - Adults Only, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Just a 3-minute drive from Forum Beach and a few minutes from Cancun Convention Center
  • Airport shuttle service available for a fee
Casa Maraf Hotel Boutique - Adults Only offers its guests an outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Cancun hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets and service animals are not allowed at Casa Maraf Hotel Boutique - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 145 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Casa Maraf Hotel Boutique - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maraf Hotel Boutique Adults Cancun
Casa Maraf Hotel Boutique Adults
Casa Maraf Boutique Adults Cancun
Casa Maraf Boutique Adults
Casa Maraf Hotel Boutique Adults Only
Casa Maraf Adults Only Cancun
Casa Maraf Hotel Boutique - Adults Only Hotel
Casa Maraf Hotel Boutique - Adults Only Cancun
Casa Maraf Hotel Boutique - Adults Only Hotel Cancun

Casa Maraf Hotel Boutique - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 177 reviews
Rating 8 - Good. 46 out of 177 reviews
Rating 6 - Okay. 14 out of 177 reviews
Rating 4 - Poor. 20 out of 177 reviews
Rating 2 - Terrible. 21 out of 177 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abril

Liked: Staff & service, amenities, property conditions & facilities
El encargado (Plutarco, creo es el nombre) es muy atento y servicial. Siempre al pendiente de lo que se necesita. La propiedad en sí es limpia, cómoda y bien ubicada.
Stayed 1 night in Oct 2024

10/10 Excellent

German

Great attitude from staff working at the facility
Stayed 7 nights in Oct 2024

2/10 Terrible

Max

Stayed 3 nights in Sep 2024

10/10 Excellent

Ector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

4/10 Poor

Wendy

Travelled with partner
Disliked: Amenities
Staff was friendly, property under construction and was not informed. There is no restaurant or kichen to use,the pool was not full and was dirty. Will not be returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

RIO

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2024

2/10 Terrible

Bridget

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the single worst hotel experience I've ever encountered. Since we were in Mexico I was careful to choose a hotel that stated there was English speaking staff, there was not. The room itself was stuffy and had an almost stale towel smell. We opened the windows and turned the fan on the highest setting to air it out. The plumbing to the bathroom sink leaked onto the floor. The shower barely dribbled any water out. We had to keep refilling our water bottle in the sink and pouring it on ourself to wash our hair and body off. One of the bathroom lights did not work and the mirror had rust around it. The towels were old, frayed, and rough. The comforter on the bed was worn thin in areas and had frayed seams. The pool was not kept clean and although it was very hot we absolutely did not want to swim in it. The door to our room was not even sealed, you could see into the hallway. And so you could also hear everyone outside of the room as well. But then! The worst thing of all happened! Some complete stranger swiped a room card to our room, opened the door, and walked right in. While we were in bed! All he said was, "Oh sorry, guess they gave me the wrong room card." Seriously?! We ended up moving furniture to barricade the door shut the rest of the night. But regardless, neither of us were able to sleep. At one point we even considered checking out and just paying for another room somewhere else. It was horrible!
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night thinking we were just gonna get a cheap hotel. I’m so glad I found this little hole in the wall. It was such a cute place to like home. We will definitely be back.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to the hotel, there were nobody in there. Nobody opened me the door. It was a scam, and they stole my money.
Stayed 1 night in Mar 2024

8/10 Good

liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as our flight was canceled and rebooked for the next day. Room was large and clean. Security guard onsite at night which made the site feel secure. Neighbourhood was mostly residential and very quiet. Restaurant and convience store nearby.
Stayed 1 night in Mar 2024

8/10 Good

William

Stayed 1 night in Mar 2024

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien la propiedad si uno no quiere estar en los grandes hoteles de Cancun Sencillo, practico y buen precio
Stayed 2 nights in Mar 2024

6/10 Okay

robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quite poor. Owner needs to invest in upkeep more. Stayed in 2 different rooms, both experiences were the same. Both rooms: all sheets, towels were very stained and very old Shower water smelled like sewage Pool filter was not functioning at all, quite dirty Mold growing on ceilings Ceilings cracking and breaking Pillows were lumps of nothing, and stained Beds very hard, and stained Wifi was almost unusable in both rooms Not very quiet, couldn’t get room to be dark enough Pros: No insects / bugs Decent location, closest beach access is 1.6 km away. Cannot access beach from across the street. Staff tried their hardest with what they were given. They tried to bleach the sheets and towels, but they are too old to be bleached again. Cleaning lady did a good job every time, she did everything within her power to make it clean. Reception lady was very nice and helpful. This place is starting to really get old and broken down, owner does not invest enough in proper upkeep. Will not return. If renovations are done, it could be a nice place. Or at least get new sheets and towels! It’s gross!
Stayed 3 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Maraf Hotel is a great value! The location is a short walk from a few food options, and Tortuga Beach and the main Hotel District are also not far! The location is quiet and safe, and the room has everything you need for a pleasant stay. The staff are incredibly helpful!
Stayed 1 night in Feb 2024

2/10 Terrible

Luiz

Disliked: Staff & service, amenities
I tried calling the property multiple times and no answer. I arrived and no one was there to great me. I waited for someone for almost one hour and at the end I left and did not stay. I need a reimbursement
Stayed 1 night in Feb 2024

4/10 Poor

Iris

Disliked: Property conditions & facilities
Es una propiedad antigua, le falt mantenimiento, muebles y sabanas deterioradas, alberca y patio en mal estado. Ruidoso el personal es amable pero tiene deficiencias la casa que es compartida aunque tienes cuarto independiente te encontraras con vecinos.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kristy

Travelled with family
Stayed 4 nights in Dec 2023

4/10 Poor

Alexander Qui

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
PROS -Nice front desk staff. -Very nice and helpful security guards. -Had a public kitchen. CONS -Internet crashes very frequently. -Only 2 bath towels provided, no other towels. -Mold behind bathroom sink. -Did not fill soap dispenser. -Did not get the room we reserved, ended up with a smaller room. -Low water pressure in shower. -Most tours don't pick up from this hotel, but can pick up from hotel across the street.
Stayed 6 nights in Dec 2023

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was poorly maintained. The shower in the bathroom would not turn off, the toilet was broken, the wifi didn’t work and there were plastic sheets over the mattress. The staff also disappeared from the property in the evening and were difficult to contact. I would not recommend staying there.
Stayed 4 nights in Dec 2023

4/10 Poor

walter, Revere

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rubert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good communication, very clean and quiet
Stayed 1 night in Dec 2023

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Budget Hotel in Cancun Hotel Zone.
Staffs were super friendly. Staff helped me to check-in 3 hours early. The room was very clean and spacious. I wanted to stay here more, but it was already booked. I’ll definitely stay here again if I come back to Cancun. The location is little far away from the main club area, but it’s good exercise to walk. There are convenience stores and restaurants in 3 minutes walk, so it was convenient.
Stayed 2 nights in Aug 2023

2/10 Terrible

Yocelin

Stayed 1 night in Mar 2023