Crown Paradise Club Cancun All Inclusive

3.5 star property

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Indoor pool, 3 outdoor pools, pool loungers
Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board
Bar (on property)
7 restaurants, dinner served, barbecue
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 39.7 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Standard Room, 1 King Bed, Ocean View

  • 38.25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Delfines Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Waynees Boots, a steakhouse that serves barbecue
  • Splash around at the free water park with a waterslide or swim in the indoor and 3 outdoor pools
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes on foot from Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This Cancun property is smoke free.

Waynees Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
San Soucis – This theme restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Los Gallos – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Piazza
  • Los Gallos
  • San Soucis
  • Waynees Boots

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from 2 May 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1133 out of 3242 reviews
Rating 8 - Good. 835 out of 3242 reviews
Rating 6 - Okay. 597 out of 3242 reviews
Rating 4 - Poor. 339 out of 3242 reviews
Rating 2 - Terrible. 338 out of 3242 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Katherin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kids Friendly, food was ok, needs some maintenance, specially in the elevators.
Stayed 5 nights in Dec 2024

6/10 Okay

SYNTIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel está bien para pasarlo en familia , la comida no es mala, quizás por la época que fuimos pero no estaban abiertos todos los restaurante de la carta , el de marisco muy bueno,, las atenciones del persona pésima , sientes como si les estuviese pidiendo algo,. Horrible como tratan a los huéspedes . Por lo demás bien
Stayed 4 nights in Dec 2024

6/10 Okay

Dakota

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property had some good qualities. The staff was amazing. The views were spectacular! The concierge and front desk staff were very accommodating. The housekeeping and food options/quality left something to be desired. While not bad, you had to make requests to housekeeping for standard services that are normally provided in other properties. The main food buffet restaurant was too small to accommodate a large number of guests at the same time so wait times for a table could increase. The WiFi was incredibly spotty and virtually non-existent in the pool area, however, it was very reliable in the room. The 3 Stars are a solid representation of what you will receive. The small details a seasoned traveler of higher caliber properties is used to will most likely be overlooked, but the resort does a good job of doing their best to ensure an enjoyable experience for guests.
Stayed 5 nights in Dec 2024

8/10 Good

Brandy

Stayed 9 nights in Dec 2024

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

6/10 Okay

sandra, richmond

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La. Comida pésima sobre todo el buffet de muy baja calidad la fiesta de año nuevo buena pero si deberían hacer un cambio en la comida tanto en el buffet como en Los restaurantes Definitivamente por ese motivo no me volvería alojar hay
Stayed 5 nights in Dec 2024

2/10 Terrible

Dharamvir

Stayed 5 nights in Dec 2024

4/10 Poor

Alexandra

Stayed 5 nights in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the facilities, very clean, personal incredible friendly and great service. I love it! just little crowded for the season. but the rest was amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Abby

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

stanislaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Crystal

Stayed 7 nights in Dec 2024

6/10 Okay

Ayaba

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Luljeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Dec 2024

8/10 Good

Louis

Stayed 7 nights in Nov 2024

2/10 Terrible

Yan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have 4 people share the room but always only 3 towels in the bathroom. I have to call so many times ask for more towels every day. Even I already reported to front desk. Still nothing changed. Not cleaning the room every day anyway.
Stayed 5 nights in Dec 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Tejas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property overall needs maintenance. We had a major leak in bath around the toilet on top and bottom and the top one was fixed the next day. The staff is very helpful and the food needs a definite uplift. The kids club was okay. Overall very high rating for the staff and low for the state of the property
Stayed 8 nights in Dec 2024

4/10 Poor

Marnie

Disliked: Property conditions & facilities
It did not live up to the hype in our opinion. It rained for three days while we were there and there was not enough indoor facilities/activities for everyone (lines were long and equipment limited). The food was underwhelming and gave one of our party food poisoning (the chicken tacos). There was very few restaurant reservations available and we almost always had to settle for the buffet (only had a chance to sit at two of the seven restaurants). Most of the waitstaff were very nice, especially the bartenders, but there was not enough waitstaff and the folks at the concierge were a tad short (as if they’d been overworked). The room was always very clean and tidied, but the public washrooms were always filthy (again, not enough staff). Our toilet in our room broke and it took them two days to fix it. Also, there is no shuttle service to the airport, so definitely make a plan ahead of time. Our first taxi to the facility was $200 for a 10 min drive. All in all, facility managers need to hire more staff.
Stayed 6 nights in Dec 2024

8/10 Good

Jose De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Sovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, Amenities and Nightly Shows are great over here as mentioned in their website and listings. Front desk experience is too bad. You will not feel much welcomed during the check-in. I called multiple times and emailed them too before checkin regarding some queries but no one responded. So, dont expect anyone to pick your calls if you are calling from outside regarding any random query. Even during the stay, I needed to spend 30 min over the room telephone to get connected to concierge and front desk for getting some extra blanket. When no one answered, I needed to walk a long along the property from my room to the front desk to get it. Although they have seven restaurants but four of them serves only dinner that too with reservations. And one serves only Lunch. The main restaurant La Palappa seves breakfast, lunch and dinner but has limited options repetitive menu. You will get bored out of eating same foods everyday. If you are visiting there during peak seasons, you have to wait in long queues for breakfast as this is the only restaurant which serves breakfast and has limited seating capacity.
Stayed 2 nights in Dec 2024

8/10 Good

Deepthi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property, facilities and food options were great. The staff does not pick up calls and $5 for each room service request. Housekeeping does not do a good job of stocking up towels.
Stayed 5 nights in Dec 2024

10/10 Excellent

Varun Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many dining options, 6 different swimming pools, water slides, zip lining, rock climbing, shopping places, mini golf, other activities (cards, ping pong, pool, video games, movie theatre), nightly shows, aquatic activities, disco, etc. We stayed there for a week and didn’t run out of options. It has a private beach and at walking distance from famous “Cancun” sign. Staff is courteous and polite. They focused on cleanliness and taking every opportunity to keep guests happy.
Stayed 6 nights in Dec 2024

4/10 Poor

Gracie Rodriguez

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Stayed at this hotel for a week with family for christmas week. Upon arrival the front desk was very rude, however, the other staff was very welcoming and nice! The Food was ok but alot of the restaurants required a reservation and it will literally fill up within 1-2 minutes leaving us with the only option of the buffet. Room service had a $5 delivery fee and i’ve stayed at other hotels in cancun and room service did not have a fee. The beds were very hard and not comfortable. Hotel is outdated but the staff work hard to keep up with the maintenance/clean.
Stayed 7 nights in Dec 2024

4/10 Poor

Vivek

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Too expensive for what they provide. - Firstly they dont provide airport transfers. Which other Resorts and hotels provide. - Secondly Rooms have cockroaches. - The Food is the worst they have more than 5 restaurants but not a single restaurant is up to the mark and Buffet is also the worst some of the food was not even Eat able.
Stayed 6 nights in Dec 2024