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Crown Paradise Club Cancun All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
Billiards
Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board
Garden
Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 39.7 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 38.25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, massages or body treatments at Spa Acqua Di Mare
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes on foot from Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This Cancun property is smoke free.

Wayne's Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
La Palapa – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Los Gallos – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from 2 May 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1128 out of 3210 reviews
Rating 8 - Good. 814 out of 3210 reviews
Rating 6 - Okay. 595 out of 3210 reviews
Rating 4 - Poor. 334 out of 3210 reviews
Rating 2 - Terrible. 339 out of 3210 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Alejandra Dennise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurants they offer and buffet are some of the worst I've had. Food is cold and wait time at the restaurants is too long. Everyone in the hotel is supposed to make reservations at 8am for the restaurant they want to eat. Upon arrival they inform you to call the reservation line which is impossible to get thru. We eventually found out there are also QR codes. We stayed 7 nights 8 days and it was a group of 11 of us. We only got to eat one time together. Every place gave us the excuse that they couldn't accommodate us. The rooms need maintaining. There was mold in the bathroom. Bed was falling apart and the refrigerator never worked. AC filter was dirty, and sheets had stains on them. They do have a lot of activities for kids to keep them busy. Sometimes difficult to reserve activities because there was a lot of people. It takes the staff almost 1 hour to clean spills. At the buffet 3 employees were told someone dropped egg on the floor and one employee eventually placed a chair over it so no one steps on it. Pools for the most part were not heated and it was windy when we went so a heated pool would've been nice. Overall, i won't be coming back to this location.
Stayed 7 nights in Jan 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable in Cancun

Nice place, comfortable. The dining in the buffet area was a bit chaotic and the food is mediocre. I had trouble with the wifi so i wasnt able to make daily reservation at the restaurants. I was alone and i sint think they like solo travelers. The best part was the beach bar and Roger and Joel. Two hardest working guys in cancun. I went for the beach and thevsun and thats what i got. To catch the sunrise stay in building 1
Stayed 4 nights in Jan 2025

4/10 Poor

Satnam

Travelled with family, Travelled with family and small children
Liked: Cleanliness
This was my second time staying at this property. The front desk staff was rude. First, they gave us a room and when we went in, someone was sleeping in the room. Then we went downstairs and they gave us a second floor when we had asked for the top floor I asked for front desk because housekeeping wasn’t picking up their phone and I was told to come downstairs because the phones weren’t working properly. I asked for four blankets and a pillow and a few minutes later I get a delivery of four towels and I had to wait more for the blankets so my kids can go to sleep. I had to wait almost an hour to get the blankets. The food was mediocre. I can definitely say that the food has gone downhill from the last time I visited. the waiters and bartenders were great. The front desk needs to have better staff, friendly staff. I will not be staying at this resort or recommending it to anyone I know.
Stayed 3 nights in Jan 2025

10/10 Excellent

Latoya Monique

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Elis

Stayed 10 nights in Jan 2025

6/10 Okay

seyfettin

Travelled with family and small children
Liked: Staff & service
Staff was good and that’s all
Stayed 4 nights in Jan 2025

2/10 Terrible

Tonja

Travelled with family
Disliked: Staff & service
When you ask housekeeping or front desk for anything it takes 1 hour 30 minutes to 2 hours to get your service request filled. I had so many bad experiences I hate to relieve them. It makes me cry.
Stayed 4 nights in Jan 2025

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has the best beach!!
Stayed 8 nights in Jan 2025

6/10 Okay

Ruchir

Travelled with family
Disliked: Staff & service

Lots of potential but too much cost cutting

The location and views of the property are great. There's a lot of potential but its very clear that cost cutting is rampant through out the property. Limits on bottles of water provided (we traveled with an infant who needed water for making formula which became difficult); buffet lines were long and poorly managed. Food ran out constantly and the front of house staff at the restaurants were also rude. The concierge provided little to no help when asked for transportation options etc. The servers, bar tenders and pool/beach servers were great. Overall a lot of potential.
Stayed 5 nights in Jan 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here 4 time even once when hurricane delta hit and they always have taken good care of me and my family I will continue to keep staying there thanks crown paradise….
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort for the price. Restaurants were good! Especially the mexican. Resort currently is lacking shade at the pools not sure why as the structures are there for the canvases. Buffet is good for breakfast, lunch doesn’t have much options. Smaller resort which makes getting around easy. Night entertainment was decent. Over all happy with the trip for the price
Stayed 7 nights in Jan 2025

10/10 Excellent

Amy M, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time! Kids had a blast with all the activities! Great resort!
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The hotel is very family-friendly, and the atmosphere was great. The only thing I’d love to see is a bit more of a Latino touch—maybe playing some Latino music. Overall, a wonderful experience!
Stayed 5 nights in Jan 2025

6/10 Okay

Kelsey

Travelled with family and small children
Liked: Staff & service
Not much night entertainment and the meals were ok
Stayed 5 nights in Jan 2025

8/10 Good

william joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The lobby doesnt really have a quite hour so it tends to be loud late. The food is really good. Nice staff. Very helpful.
Stayed 5 nights in Jan 2025

4/10 Poor

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Linda Joyce

I have been coming to this property for 35 years. I like the location I like the beach. I was just here for Thanksgiving holiday I noticed that the management was different and the management did not put both our rooms close together. Also, we did not receive the perks that we were supposed to get for the VIP which was one of the reasons I enjoyed coming to this hotel. I like the staff here and it is clean, but the management doesn’t seem to care about the clients now and they are not giving you what you use to get , this month. I was excited because I I returned booked the honeymoon. Suite to enjoy it Jacuzzi on the oceanfront balcony, but I was told when I arrived that even though I booked my trip and paid for it six months ago, my suite was not available, I was extremely disappointed and upset. They put me facing the construction with no Jacuzzi with an extra bathroom and an extra TV and a kitchen which I have no use for the reason I booked the honeymoon. Suite was so that I could enjoy the Jacuzzi on the balcony and then they wasted an entire day of my vacation because they told me I had to move the next day and I waited for that to happen as I couldn’t plan to leave the hotel . I lost an entire day of my vacation and was extremely upset by this. I will not return to Paradise because they did nothing to try to make me feel better or happy or compensate me. They tried to tell me they were giving me a better room, which was not true .
Stayed 3 nights in Jan 2025

8/10 Good

Jose M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience overall
Stayed 10 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Janice

Stayed 5 nights in Jan 2025

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