Dreams Natura Resort & Spa - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)
View from room
7 bars/lounges, swim-up bar, poolside bar
7 bars/lounges, swim-up bar, poolside bar
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Hot tub
  • Room service
  • All-inclusive

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Xoximilco
    ‪13 min drive‬
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Ocean View Double

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite - Deal of the Day

  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Tropical View King

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean View

  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front Double

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Dreams Natura Resort & Spa - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at World Cafe Buffet, one of the property's 9 restaurants and 7 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Indulge with body treatments, massages or manicures and pedicures at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the bar and room service
  • 15 minutes by car from Moon Palace Golf Club and 13 minutes from Xoximilco
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Natura Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

The property hosts a free manager's reception daily.
World Cafe Buffet – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Bluewater Grill – This poolside steakhouse specialises in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Oceana – Overlooking the garden, this restaurant specialises in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 spa tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (12,208 square foot of space)

Outdoors

  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 715 out of 1400 reviews" "
Rating 8 - Good. 317 out of 1400 reviews" "
Rating 6 - Okay. 155 out of 1400 reviews" "
Rating 4 - Poor. 114 out of 1400 reviews" "
Rating 2 - Terrible. 99 out of 1400 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Danetta

Stayed 4 nights in Oct 2024

8/10 Good

Olga

10/10 Excellent

Billie

Travelled with partner
Liked: Staff & service, property conditions & facilities
The food was great along with the service and amnesties. The only complaint I would have is the beach was a red flag day most days and the water was reddish brown. Obviously that is not in the resort’s control.
Stayed 4 nights in Oct 2024

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Cordell

Liked: Staff & service
I had a nice time there not bad for the price
Stayed 4 nights in Oct 2024

2/10 Terrible

Glib

Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Caridad

Liked: Cleanliness, staff & service
3 of 5 star
Stayed 7 nights in Oct 2024

10/10 Excellent

Brandon Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams natura is a good place to vacation. The beach was ok. Very brown and allot of seaweed. The atm unfortunately was down and you can take out minium 50 usd but you're charged 9.50 i believe. Other then that everything was good. I would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

michael

Stayed 4 nights in Oct 2024

10/10 Excellent

Richa

Stayed 4 nights in Sep 2024

8/10 Good

Ivan Ramon Betancourt

Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive except the Spa and convenience store. Very secure place on how people are checked in. Very fun and quite lively place. Multiple dining options but the Asian cuisine wasn’t all that great. Oceana was a great option, if you don’t like them, there’s always the buffet! Staff were very friendly and always offered to help. Make sure to check out the event/activity times. Activities that I enjoyed were the pool group dancing, silent disco and live music.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area not as expected
Stayed 4 nights in Oct 2024

2/10 Terrible

Harold

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was awful. The music was blasting until 11 every night. Had bed bugs the last 2 nights. Couldn’t go on beach because of crocodiles. Don’t waste your money.
Stayed 4 nights in Oct 2024

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great
Stayed 3 nights in Oct 2024

6/10 Okay

Leah

I came here for a solo R&R trip and because I was alone, it felt like I got less attention and service from the staff. Additionally, the food options for room service and World Cafe are severely lacking and mediocre quality. Preferred club is the only way to go here in my opinion. The steak at Bluegrill and Bordeaux were excellent. The spa is a must experience. Tony gave me an amazing deep tissue and facial. While the trip was not a bust, I likely wouldn’t come here a second time. I would definitely visit the spa again though!
Stayed 3 nights in Oct 2024

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexis

Stayed 3 nights in Sep 2024

8/10 Good

Yanelys

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Beach front plus lots of pools & lounge space. Room was lovely & well stocked. Espresso coffee maker in room. Balcony with jet tub. Lots of easy dining options.
Stayed 7 nights in Oct 2024

4/10 Poor

Lionel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There for a wedding but not what I expected, water down soda or pop funny smell by the lazy river, zip line and some water slides sometimes closed for maintenance, I asked for well done burger and got some barely cooked nasty burger, broken long mirror in our room that was preferred we needed for wedding, complained and told me I had to upgrade to master suite to get a mirror that in the first place should’ve been there but the people before me broke and I guess it’s my fault. Wow what a joke for all inclusive.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and kind. From valet parking, front desk, waitresses, kids club staff, bartenders, house keepers etc.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tuyet

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Oct 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a fantastic time at Dreams. We will definitely be back!
Stayed 4 nights in Oct 2024