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Enigmatic Hotel Experience

3.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Enigmatic Hotel Experience

Outdoor pool
Exterior
Interior entrance
Deluxe Room | Individually decorated, bed sheets
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
14 Calle Mero, Cancun, QROO, 77500
  • Benito Juarez Municipal Building
    3 min walk
  • Las Palapas Park
    11 min walk
  • Mercado 23
    12 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Individually decorated, bed sheets

Standard Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, bed sheets

Deluxe Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Enigmatic Hotel Experience

Hotel with a 24-hour front desk, near Plaza Las Americas
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site.
Enigmatic Hotel Experience offers 13 air-conditioned accommodations, with complimentary bottles of water. Each accommodation is individually decorated. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Enigmatic Hotel Experience, you're just a quick walk from Benito Juarez Municipal Building. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Plaza Las Americas and 14 minutes from La Isla Shopping Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at Enigmatic Hotel Experience.

This 3-star Cancun hotel is smoke free.

Enigmatic Hotel Experience has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 1000 per stay
  • Destination fee: USD 3.8 per accommodation, per night.
  • Service fee: USD 2 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Enigmatic Experience Cancun
Enigmatic Hotel Experience Hotel
Enigmatic Hotel Experience Cancun
Enigmatic Hotel Experience Hotel Cancun

Enigmatic Hotel Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though!
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente Adrian es super amable explica muy bien todo Un lugar tranquilo y bonito Muy agradable todo
Stayed 2 nights in Oct 2024