Grand Oasis Cancun - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
Front of property
Aerial view
Exterior
Outdoor banquet area

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • Maya Museum of Cancun
    8 min walk
  • Iberostar Cancun Golf Course
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

Room (Grand Standard, Non Refundable)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Standard

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • 35 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Triple Room Standard With Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Oasis Cancun - All Inclusive

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free WiFi in public areas and free self-parking, plus 8 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, deep-tissue massages or body scrubs at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This Art Deco Cancun property is smoke free.

Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • Sanitation services: USD 4.57 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

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Grand Oasis Cancun Reviews
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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 325 out of 1452 reviews" "
Rating 8 - Good. 248 out of 1452 reviews" "
Rating 6 - Okay. 277 out of 1452 reviews" "
Rating 4 - Poor. 227 out of 1452 reviews" "
Rating 2 - Terrible. 375 out of 1452 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jync

Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful, great staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Marie D.

Travelled with family
Disliked: Property conditions & facilities
I hate this property. I paid 178.00 extra per person for a grand ocean view. When we arrived to check in we were referred to a woman trying to get us to go to a presentation for 90 mins. I could barely see the ocean. The room was passed dated. The balcony was in desperate need of a paint job. The bathroom was from the 60’s. The hallway needed updating. Let’s see we’re I should start. My husband an I are early morning people we had to wait 9:09 am to get towels to go to the beach. I walk into one of the inclusive restaurants for breakfast to find dinner foods like stew chicken and chicken nuggets. I asked if they had bacon they said they don’t serve bacon or pancakes for breakfast. The juice and ALL THE DRINKS WERE WATERED DOWN. So we had to pay 24 dollars person to have a decent breakfast. We go to the presentation they show us the other side of the hotel that was decent. The Cobanas mattresses were worn and the linen was dirty. The beach is not cleaned in the morning so it was full of branches and debre from I don’t know where. I cut my toe on something in the sand so I had to limp around the resort is huge so that was so annoying. I did like the steak house with the 3 potatoes and the half of a half of piece of corn on the cob. I complained to the front desk. I also complained at the presentation the man said because I booked thru EXPEDIA there was nothing they could I needed to speak with EXPEDIA A VERY Unsatisfied CUSTOMER I WILL NEVER BOOK THRU EXPIDA AGAIN
Stayed 4 nights in Aug 2024

6/10 Okay

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

SHAHENDRA NARAYAN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at this resort has been nothing short of a nightmare, and I’m shocked that this place is still in business. I’m writing this to save others from the horrendous experience we’ve had. Where do I even begin? The sight of cockroaches crawling around the elevator button was enough to make me sick. When I reported it, I was told they would "pass it to customer service." As if an empty apology and a shrug could possibly make up for it. It's insulting how little they care. The issues didn’t stop there. The toilets and showers in our room were constantly blocked, and the fans in the bathroom didn’t work at all, making the whole place feel disgusting and unsanitary. Every single day, I complained to the front desk, and every day, they took no urgency to fix it. Let’s talk about the fridge, which was supposed to be stocked—it wasn’t. After several requests, nothing was done. The staff simply didn’t care, and the management couldn’t be bothered to address any of the issues. We were treated as if our complaints were an inconvenience to them, rather than legitimate concerns from paying customers. This place is not family-friendly in the slightest. It’s filthy, poorly managed, and the staff's indifference to guests' problems is appalling. I’ve spent thousands of dollars on this vacation, and all I’ve gotten in return is frustration and disappointment. Expedia, you need to do better. It’s disgraceful that this resort is even an option on your platform. Read the reviews
Stayed 5 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. I never stay anywhere else
Stayed 5 nights in Aug 2024

4/10 Poor

Russel

Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Pravdeep Singh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s mold on the ceiling. I can attach pictures if needed. No room service. Called many times but they pick up, leave the phone on the side, but don’t ever answer. I waited 45 mins on hold at 11pm. No answer. Towels were not replaced after the third day, I started for 5 days. Not a good experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Asmi

Stayed 4 nights in Aug 2024

4/10 Poor

ronald

Disliked: Property conditions & facilities
average service
Stayed 4 nights in Aug 2024

2/10 Terrible

Ted

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. Customer service is not a priority here.
Stayed 5 nights in Aug 2024

6/10 Okay

Lilia

Liked: Staff & service
Good
Stayed 10 nights in Aug 2024

4/10 Poor

Cache

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms look like a motel. there was a dead bug on my the bed. Food was great
Stayed 5 nights in Aug 2024

4/10 Poor

michael

Disliked: Staff & service, amenities
This place is a giant turd wanna be mega resort sub par in quality and service just save your money and stay somewhere else. This place is a prime example of stretching yourself too thin the property is huge and drinks are trash literally isn’t worth it
Stayed 1 night in Aug 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Case was really sweet she made me stay amazing !
Stayed 4 nights in Aug 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
It was okay. Mexican restaurant wait was forever. We stayed 2 nights and weren't able to get any reservations to the nicer restaurants. Bar lines were pretty long most of time. Beds and rooms were comfy enough though. Line for breakfast was super long sometimes.
Stayed 2 nights in Jul 2024

6/10 Okay

Bertha

Disliked: Property conditions & facilities
Property is very deteriorated , the main buffet was not the best place for eating
Stayed 5 nights in Aug 2024

8/10 Good

REZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. But all you can eat buffet at tatish need to add more beef and chicken products for people that don’t eat pork products. All other restaurants was really good but need to stand in a long long. But overall was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ortice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s fun lots off pools
Stayed 3 nights in Aug 2024

2/10 Terrible

david

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
upon arrival, we discovered there was an A-class of customers and a b-class, which we did not know about at booking. 3/4 of dining locations was unavailable due to being one of the b-class. The daily schedule was neutral at best, overall pretty bad. The alcohol was very low grade, and lines were rampant. My room had holes in the seal of the shower, which means we had bugs crawling up. On an attempt to do room service, we discovered that it took hours. The sheets were clean.
Stayed 3 nights in Aug 2024

2/10 Terrible

Edith Guadalupe Morales

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay accommodation.
The stay was average. I was very disappointed that although they had the ability , they would not change US$20 so I could give a tip to my shuttle driver.
Stayed 2 nights in Aug 2024

10/10 Excellent

Palak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 4 nights in Aug 2024

6/10 Okay

Yosleidy

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024