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Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
Front of property
On the beach, white sand, beach towels, beach massages
Front of property
On the beach, white sand, beach towels, beach massages

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Air conditioning
  • Gym

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪8 min walk‬
  • Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Grand Ocean View

Minibar, iron/ironing board

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, iron/ironing board

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Grand Standard | Minibar, iron/ironing board

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (1595)
The price is €454
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Emporio Cancun Optional All Inclusive

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free WiFi in public areas and free self-parking, plus 8 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures or massages at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This Art Deco Cancun property is smoke free.

Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Service fee: USD 5.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
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Cancun Grand Oasis All Inclusive
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Grand Oasis All Inclusive
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Grand Oasis Cancun All Inclusive
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Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 333 out of 1511 reviews
Rating 8 - Good. 256 out of 1511 reviews
Rating 6 - Okay. 296 out of 1511 reviews
Rating 4 - Poor. 238 out of 1511 reviews
Rating 2 - Terrible. 388 out of 1511 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shukura

Stayed 7 nights in Oct 2024

2/10 Terrible

ANA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs to be shutdown and reconstructed from the rooms to the service and the staff. First time I stay as a last minute option would never go back. Rooms old and linens over washed and dingy Shower stalls rusted No dresser or drawers Tv on and no remote. I called 6 times to get a remote and never received it Chairs in the room rusted and dirty Balcony door stuck couldn’t open it. Food was terrible. Wait staff do minimal work and are not helpful
Stayed 4 nights in Nov 2024

2/10 Terrible

Demond, Spring

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
My stay was 11-14-24 to 11-18-24 The staff very friendly. This hotel room is hot, humid and I couldn’t sleep well. They only caterers to Mexican's. I thought all exclusive hotels should have food options that is for all nationalities, food is not good. Only the burgers and fries was the best option in my opinion. The beach was beautiful. I would only suggest that place to my Mexican friends.
Stayed 5 nights in Nov 2024

8/10 Good

GURSEV

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Kevin Ray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a DUMP! Everyone we spoke to were complaining. We had to switch rooms because it was so bad. The second room was horrible! After 3 refrigerators not working and multiple complaints we just gave up. Broken windows in the skylights in the main lobby. If it rained the shows were cancelled. Horrible food. If you tried getting into one of the “all inclusive”restaurants you were turned away because they “weren’t taking anymore tables” the buffet was nasty. There were extremely long waits just to get a soda (25 minutes) the staff were rude. We tried exchanging our pool towels for 3 days and they were always out. We had to track down maid service to get new towels for the room, toilet paper, or water. Room service was advertised, but it didn’t exist. Check in time was supposed to be 3:00. Our room STILL wasn’t ready at 4:00. The in room safe costs extra. They tried to get us to take a tour to buy a timeshare. We declined because of the condition of the property. We could not get into the show at the Kinky place. We could not get into the sports bar because the wait was too long. We ended up leaving the “all inclusive” resort and going to a different restaurant 2 separate times because the food was so horrible. We ordered Dominos pizza another night, and bought a FOURTEEN DOLLAR bag of chips from the gift shop. Needless to say, we will never be going back in our lifetime, or recommending the resort to any of our friends or family members.
Stayed 7 nights in Nov 2024

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Mexico 4 times to different hotels and I can say for sure that this resort is the worse by far, felt unsafe due to a lot of locals, bathrooms with bad smell and entertainment is terrible, after 12:00 go to sleep because there is nothing open to have a drink but even if you do, the drinks are horrible, sure resorts use cheap liquor but most know how to mix even with cheap liquor, if you do want a nice drink the. You have to pay! If you booked and have a blue bracelet they will try to make you upgrade because the blue bracelet has 8 restaurants available but the black bracelet has 40 but most are booked, please scroll a lil more and spend 2-300 hundred more as go somewhere else!
Stayed 3 nights in Nov 2024

2/10 Terrible

Bernardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Nov 2024

2/10 Terrible

America

Liked: Cleanliness
Disliked: Staff & service, amenities
I was very disappointed with this resort. From check in to check out. To start the greeting was very unenthusiastic. Later the staff was very uninformed and dismissive. It was not welcoming to say the least. I how things would get better, unfortunately it did not. Food was unflavored, with the exception of the placita, ehich was decent for fast food. Overall, horrible experience. Would not recommend to amyone!
Stayed 4 nights in Nov 2024

2/10 Terrible

Ana Delis

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff was very rude
Stayed 3 nights in Nov 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is outdated, the rooms are dirty and smell like mold, the food is trash and always served cold, they bombard you at arrival with someone trying to sell you packages, the alcohol is garbage. I’m sure when it first opened it was nice however poor maintenance and lack of improvements have deteriorated this property. I saw so many guests complaining about their rooms. I don’t recommend!
Stayed 3 nights in Nov 2024

4/10 Poor

Anibal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, too congested, room and bathroom was old need update.
Stayed 2 nights in Nov 2024

4/10 Poor

Myra

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Mariana

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Las habitaciones son viejas, huelen a humedad, el lavamanos no servía y el baño tenía moho en el techo.
Stayed 6 nights in Nov 2024

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not recommend this place
Stayed 1 night in Nov 2024

2/10 Terrible

Alejandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La comida muy mala demasiadas limitaciones y!!jamas regreso a ese hotel
Stayed 6 nights in Nov 2024

4/10 Poor

Wei

Travelled with family
Disliked: Property conditions & facilities
This is our second time staying here. The last time experience which was 9 years ago was great, however, this time was pretty bad. Understood that you get what you pay, but still I don't recommend it. The dining option was horrible. They combined a couple of restaurants into one buffet. The buffet quality is bad. Not many choices, most meat is chicken. Breakfast does not have bacon. There is one steak house. The steak is the worst that I ever had in my whole life.
Stayed 5 nights in Nov 2024

4/10 Poor

Jose A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Algunos empleados no atienden bien especial mente en las barras de alcohol no me gustó la verdad mucho los restaurantes tampoco no está buena la comida
Stayed 3 nights in Nov 2024

4/10 Poor

Lucero

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Guest service sucked communication was poor I upgraded bands room it felt like a rip off . The room was very outdated a lot things not working and wouldn’t move me from room. Marimar restaurant was amazing food was good. Yudith was amazing she was very knowledgeable and polite very warm and welcoming.
Stayed 5 nights in Nov 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL EXPERIENCE
Stayed 3 nights in Oct 2024

6/10 Okay

glen is

Stayed 1 night in Oct 2024

2/10 Terrible

evelyn, streamwood

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no food option. We were there for 6 days not even a single day that there is bacon nada
Stayed 3 nights in Oct 2024

2/10 Terrible

Jannette, streamwood

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unless u are upgrading to pyramid there is no option for u the food is terrible the beach is wild u can even swim there. Palm oasis we check it out it’s the worst beach so dirty
Stayed 5 nights in Oct 2024

6/10 Okay

Paola Andrea

Travelled with group
Disliked: Staff & service
Women staff were not really friendly The bathroom water pressure was not good , if you used the bathroom you would have to wait to flush for about an hour. Buffet food was okay , best food wa the steak house.
Stayed 4 nights in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Dawn

I won’t go back
Stayed 8 nights in Oct 2024