Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
Front of property
Front of property
On the beach, sun-loungers, beach towels
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pool
  • Gym
  • Room service

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    13 min walk
  • Forum Beach
    2 min drive
  • Cancun Convention Center
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 4

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About this property

Grand Park Royal Cancun - All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, aromatherapy or body wraps at Spa Fitness Center
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Forum Beach and a few minutes from Cancun Convention Center
  • Local-area shuttle service available for a fee
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Flor de Sal – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Grand Prime Rib House – This steakhouse specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.
Café Sole – This café serves breakfast, lunch and dinner. Open daily.
El Mirador – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.
Koi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
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Grand Park Royal Caribe All Inclusive
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Grand Park Royal Luxury Resort All Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1153 out of 2332 reviews" "
Rating 8 - Good. 602 out of 2332 reviews" "
Rating 6 - Okay. 291 out of 2332 reviews" "
Rating 4 - Poor. 140 out of 2332 reviews" "
Rating 2 - Terrible. 146 out of 2332 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Moises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the food options, the buffet food was lackluster and you couldn't go into any restaurant without having a reservation
Stayed 5 nights in Aug 2024

10/10 Excellent

Zaevel

Stayed 4 nights in Aug 2024

8/10 Good

Favio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome time, pros everything, cons can’t set your own ac, overall a great stay, thank you!
Stayed 5 nights in Aug 2024

8/10 Good

Leslie Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and the food had always been great but this trip unfortunately the buffet food was not like before. Every single time we went there was no variety of food and it was always fish.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it the staff here is absolutely amazing very welcoming from the moment you walk in very attentive to you every bar and restaurants any where around the resort the food was amazing in all four restaurants beach is few steps away i would definitely be back to this resort love how great they treated me during my stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful our stay at Grand Park Royal, from the moment you walk in till the end, the Staff are just WONDERFUL!!!
Stayed 5 nights in Aug 2024

4/10 Poor

Sumeetraaj Singh

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not a lot of restaurants. Got food poisoning. Uncooked chicken.
Stayed 6 nights in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I absolutely loved this place!! Thank you!!
Stayed 3 nights in Aug 2024

6/10 Okay

Jackson Shihao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like other reviews mentioned, they try very hard on advertising their hotel. Upon arrival after a long flight day, you’d expect to check in and settle down in your hotel room. But after checking in, they pull you aside and proceed to give you a presentation for about 30-40 min and then asks you to join them in an hour long complementary breakfast tour the next morning where they can continue to try to sell you. After that, they send us off to our room situated in the furthest building from the main hall despite being vip status from Expedia. Food was good, nothing too memorable. DUDES REMEBER TO BRING LONG PANTS AND SLEEVE SHIRTS. ALL of their evening ‘specialty’ dinings REQUIRE long pants for guys. And for their buffet dining, I was refused entry when I wore a tank tee when I arrived for breakfast. I had to walk back to my hotel room and change to a shirt to be allowed in for breakfast. When I got in, I realized there was only dress code for men. I see ladies in their bikini tops in the buffet but I was turned away with a tank tee.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Stayed 7 nights in Jul 2024

10/10 Excellent

Gen

Liked: Cleanliness, staff & service, property conditions & facilities
We would go here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

ARLENE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this resort! The staff was friendly and helpful, the food was amazing, and the views from our room in the VIP building were breathtaking!!! This was our first time in Cancun, and we're already thinking of when we can go again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hernán, Lawrenceville

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our butler was a VIP benefit and she was wonderful! Her name was Yajahira and she was super helpful in getting us reservations and answering our questions. I also got a great discount at the spa!
Stayed 6 nights in Aug 2024

10/10 Excellent

Sonali S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful resort
Stayed 4 nights in Aug 2024

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Aug 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was top notch. My private butler Jessica was the icing on the cake for me. Celebrating my 50th at Grand Park Royal was what my soul needed. It the little details for me
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Stayed 3 nights in Aug 2024

8/10 Good

Rebeca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso con vistas espectaculares!!! Estuvimos 4 días muy bonito hotel grand park royal limpio y personal muy amables!
Stayed 4 nights in Aug 2024

6/10 Okay

Aleksandri

Travelled with partner
Liked: Property conditions & facilities
old and stale food that was left to be served at the next meal
Stayed 6 nights in Aug 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a nice property and staff were friendly. I did utilize my vip access and got a free room upgrade for my family. Lobby was a bit small and crowded during check in but other than that it is not too bad. Jessica who was our personal butler was very thorough with us as vip guess and personally came out to greet us and look for us.
Stayed 4 nights in Aug 2024

8/10 Good

Elizabeth, Vineland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations, restaurants & buffet were great & the staff was wonderful, especially Myriam & Chris at the “presentation” The 90 minute “presentation” turned into 2 1/2hrs of my wasted time. I was very annoyed with them. They push a membership on you & I wasn’t vacationing for a vacation membership similar to a time share. I was able to prove that my trip for 3 adults with airfare, accommodations & insurance was cheaper than the membership monthly cost & that stopped the pushiness. Other than that it was a nice place to relax, with great views. They should more adult activities, like dance classes & provide music at adult only pools.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this resort, a very friendly staff added to the experience. We would definitely recommend this place for a vacation get away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fatuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this resort. The beach was really nice and the pools were great. Our butler Jessica was the best. She made our stay very memorable. There wasn't much entertainment at the resort tho. I would come back again for sure
Stayed 4 nights in Aug 2024