Grand Park Royal Cancun - All Inclusive

4.0 star property
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your current months are January, 2025 and February, 2025.
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February 2025

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Royal Suite Double | Free minibar, in-room safe, desk, laptop workspace
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    13 min walk
  • Forum Beach
    2 min drive
  • Cancun Convention Center
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Deluxe Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 4

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About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, facials or aromatherapy at Spa Fitness Center
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Cancun Convention Center and 5 minutes from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Flor de Sal – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Grand Prime Rib House – This steakhouse specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.
Café Sole – This café serves breakfast, lunch and dinner. Open daily.
El Mirador – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.
Koi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Luxury Resort All Inclusive
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Park Royal Cancun Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1151 out of 2350 reviews" "
Rating 8 - Good. 603 out of 2350 reviews" "
Rating 6 - Okay. 300 out of 2350 reviews" "
Rating 4 - Poor. 149 out of 2350 reviews" "
Rating 2 - Terrible. 147 out of 2350 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Frederic

Travelled with partner
Liked: Cleanliness
Was a nice property however food was basic, elevators didn’t work.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2024

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the buffet just amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Edgar Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great will come back for sure!!
Stayed 6 nights in Sep 2024

8/10 Good

kandice r, wynne

Travelled with family, Travelled with group
Disliked: Amenities
We have stayed in Mexico many times. This resort did not have a filtration system could not drink the water. Also you are required to wear long pants if you are male to visit all of the restaurants except buffet. Good food is half the fun in a vacation. We were unhappy with this because we do not bring long pants for my husband. We changed resorts and things were better
Stayed 5 nights in Sep 2024

8/10 Good

Jagjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 4 nights in Sep 2024

10/10 Excellent

Jann Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 days and was the best vacation we ever had! I barely remember peoples names but due their hospitality and service, I remembered a few! Claudia from front desk greeted us with her wonderful smile and helped us get the best room available. Our ocean view top floor is just breath-taking! (Room 3610) There’s another guy in the front desk who I had a small chat while he was waiting for the bus and he is very friendly and gave us tips on how to go around the hotel zone. Juvenito the bartender from the rooftop bar was very charming and helped us get a nice spot. He does occasionally check on you if your drinks are empty and he will bring a new one to your table. Cesar from Koi oriental restaurant gave us a good laugh as he knows some filipino phrases. Felipe from the Italian restaurant was great as well! I also want to give props to the lady who always make our beds! Love the way you come back to your room and its all nice and clean. No stuff missing! From the bell boy, room service, to whoever we interacted with, it was really an amazing experience. The food on all restaurant was fantastic! One thing I would suggest; the indoor bar should be more lively. People are there to have fun, party, and have a good time! Although there’s a Dj every friday and saturday, but any other day of the week its just a chill spot. Servers are great tho! Again, thank you so much Grand Park Hotel! Looking forward to seeing you again. :) -Jann and Mara Guevara from room 3610
Stayed 3 nights in Sep 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very family oriented. Can’t wait to go back 10/10
Stayed 7 nights in Sep 2024

8/10 Good

Arshdeep Singh

Stayed 4 nights in Aug 2024

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 4 days total. Our Butler Yaiahira provided us with amazing service. She really took care of us, and we are absulutely looking forward to coming back in a few months. Jose, who bartendered the adult pool provides exellent service! People who work at the snack bar were amazing too, and I am so greatful for the food accomodations they provided. My husband and I were treated amazing! I highly recommend this hotel as there are many activities throughout the day. I loved working out in their gym too. Has great equipment! Transportation is ver accessible. I highly suggest using the bus to get to the clubs as they will charge you $12 pesos vs $500 from a taxi. Uber is also another option. On another note, I wish room service food options were available from the Asian and other restaurants on site. Other than that. I look forward to coming back to this hotel and continue to have an exellent time!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, this is excellent property. I love it. That was my second time staying in this hotel people are so nice. I love everything food everything thank you I have a really good time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in other all inclusive venues, and I can tell that the quality of food is outstanding on this hotel, better than other options. The beach is incredible and the bar room near to the Asian restaurant is the best. I highly recommend to book a room with ocean view that is outstanding.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great on a beautiful stretch of the beach. I felt like cleanliness, size and comfort of the rooms was perfect. We had an issue with our ceiling fan not working on the first night we went to the front desk and they took care of it right away. The adult pool area is beautiful. We were there during hurricane Helene on our last night and ended up having our glass patio door break open and our room flooded the staff was great even under the conditions we were in they were doing their best to keep us safe. The only downfall I found was the concierge service our was Jessica who we only had contact with via message and would take hours to respond to our reservation requests. A special thanks to Hanssen who came out in the middle of the storm to help us out with the situation in our room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan, Shadyside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff is the best! I love all the games they play around the pool. They did do some on the beach but prefer them at poolside. The waiters are caring and helpful.
Stayed 7 nights in Jul 2024

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price, the view, the friendly staff and location are what make this a great resort. The food is just mediocre, but the unlimited all inclusive makes it all worth it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly! Will definitely be booking here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and their service is top tier. Extremely welcoming and polite. Made everything easy to enjoy
Stayed 5 nights in Sep 2024

8/10 Good

Abraham Kennette

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

8/10 Good

Marilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there during Hurricane Helen the staff was very good at keeping people calm and comfort and the clean up after if the property and the rooms was outstanding
Stayed 7 nights in Sep 2024

10/10 Excellent

Selvin, Los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we did not like is that the shower does not have a door so its visible for everyone in our room
Stayed 7 nights in Sep 2024

10/10 Excellent

Shauna l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Navdeep, Edmonton

Travelled with partner
Liked: Cleanliness, amenities
It was one of my best trip.
Stayed 7 nights in Aug 2024

4/10 Poor

Tia'Kendra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some of the staff was very rude! They do not take discover card! Our room flooded during the hurricane and we had to make a trip down stairs to notify staff. There was no compensation for food or shelter while the storm s was going on and we were trapped in pur rooms. The buffet was open but inconvenient for those who were not housed in the main building!
Stayed 5 nights in Sep 2024

8/10 Good

Leslie

Stayed 6 nights in Aug 2024