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Arco Maya

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arco Maya

Pool
Standard Room | Free WiFi, bed sheets
Balcony
Lobby
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509
  • Las Palapas Park
    8 min walk
  • Plaza 28
    8 min walk
  • Mercado 23
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Outdoor pool
Suites Cancun Center Cancun
Pool
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (164)
The price is €37
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Suites Cancun Center Cancun

About this property

Arco Maya

Hostel with free parking, a short walk to Plaza 28
Along with a 24-hour front desk, this hostel has a computer station and an arcade/games room. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance.
Arco Maya offers 17 air-conditioned accommodations, with a ceiling fan. Satellite televisions are provided.

Bathrooms include a shower. This Cancun hostel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Arco Maya, you're just a quick walk from Plaza 28. You'll find features such as free WiFi in public areas and free self-parking, plus an arcade/games room.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • 8 minutes by foot from Plaza 28 and a 3-minute drive from Plaza Las Americas
As a guest of Arco Maya, you'll find a terrace, an arcade/games room, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Arco Maya also features express check-in and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hostel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arco Maya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun

Arco Maya Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

8.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Stayed 1 night in Feb 2020

2/10 Terrible

Maohnri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Me cambiaron de hotel
Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Stayed 2 nights in Dec 2020

2/10 Terrible

Ma. Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuve estadía el hotel desde hace meses está cerr
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Stayed 1 night in Mar 2020

8/10 Good

Maribel

Liked: Cleanliness
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten eine Tolle Zeit.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019