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Hotel Bahia Chac Chi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bahia Chac Chi

View from property
Minibar, in-room safe, individually decorated, individually furnished
Balcony
Meeting facility
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    2 min walk
  • Marina Bartolomé
    1 min walk
  • Cancun Bus Station ADO
  • Isla Mujeres, Quintana Roo (ISJ)
    11 min walk

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Bay View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Bay View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

About this property

Hotel Bahia Chac Chi

Bayside Isla Mujeres hotel in Centro - Supmza 001 with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Bahia Chac Chi. During your stay, you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Isla Mujeres Ferry Terminal and 8 minutes on foot from North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Sport Bar El Rey – On-site bar. Happy hour is offered.
Restaurante Bahia – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults and USD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1002 reviews" "
Rating 8 - Good. 381 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and 6 days. Had no trouble at all. Staff was patient and polite. Highly recommend for family’s. Close to the ferry and food. Playa Mia was just a few minutes away. You can walk or grab a taxi for 100 pesos.
Stayed 6 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and easy and clean place to stay in the city. super close to ferry
Stayed 3 nights in Jul 2024

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night, so I can’t give a fair review. The staff was friendly and our room was acceptable. Good location and view.
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and location was extremely convenient
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good location.
Stayed 7 nights in Jul 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness
We enjoyed the location of the property.
Stayed 1 night in Jul 2024

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Close to ferry.
Stayed 1 night in Jul 2024

10/10 Excellent

Dustin Joseph Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in May 2024

10/10 Excellent

Syn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivismary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this property
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everyone else said, it’s like a 2 min walk from the ferry, as well as the beach, it’s near CI Banco about 10 mins or less by walk, 20 or less, to Playa Norte, all in all, everything is walkable and in the north touristy part of isla mujeres, it’s one of the affordable stays. A major plus, my entire stay, I did not once worry about the mosquitoes (I only did when they moved me to another hotel due to the storm, in which I was plagued with 4 mosquito bites). On that note, my stay wasn’t as long as I hoped for, I was moved to chac chi, a little more inland/south due to the hotel not being deemed safe for the storm. I like that they were able to accommodate me so quickly to another place. No microwave btw, yes to a fridge, I did not use the pool, double check with them to see if they take visa, because at first I was told yes, then I was told no ??? Anyways, the Wi-Fi is the best out of the 3 hotels I stayed on the island, imo. Rose is super nice, along with the other staff I encountered. I did not use the pool, my shower head was detachable, also if you’re new to Mexico like I was, apparently you’re not supposed to flush the toilet paper u use to wipe — it goes in a separate bin, just an FYI, that’s about it, it’s a get what u pay for kinda place, so don’t expect absolute perfection, but it’s pretty good. U can even see the hotel sign as u enter on the ferry!

10/10 Excellent

Robert, ponte vedra beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Jul 2024

10/10 Excellent

Nichon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View and Great Hotel!
Room was very clean and comfortable. The view of the bay was absolutely beautiful. There was no microwave in the room but there is a refrigerator and they will heat up your food downstairs if you ask. There were only 2 english speaking channels with really old movies. They give you nice sized beach towels for the beach so that is nice. The hotel is directly off the ferry so that was a real plus. We really enjoyed our stay and would definitely stay here again.
Stayed 3 nights in Jun 2024

6/10 Okay

Branka

Disliked: Property conditions & facilities, room comfort
ok for one night
The benefit of this hotel is that it is a few minutes from the ferry terminal, lower priced than others nearby, and you're also within a short walk of playa norte and all the restaurants there. The cons: the room is not super well insulated so it is difficult to get the AC to do well. You can see water stains on the walls. The room is very bare, no microwave and not many plug ins. The bathroom mirror and sink looked old and there were a few ants around, probably because the actual bathroom has a vent to the outside (so be sure to keep the door closed so your AC has any impact) and the shower was not good. The handheld shower was the only part that worked well. The shampoo and body wash provided did not seem to be of high quality. This is fine if you're staying for one night but would not recommend a longer stay.
Stayed 3 nights in Jun 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! It is a central location, but we enjoyed that. You can walk to everything. Please have breakfast on the top floor and enjoy the view!!! So beautiful! Quick tip: keep your bathroom door shut to keep the room cool.
Stayed 5 nights in May 2024

10/10 Excellent

Rory

Stayed 2 nights in Jun 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price if you just want to sleep. Nothing fancy but it was clean AND I was able to watch Netflix. I chose it bc it was super close to the ferry and the clear boat activity we were scheduled for.
Stayed 1 night in Jun 2024

10/10 Excellent

philip

Stayed 3 nights in May 2024

10/10 Excellent

Linda F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an interior room with a tiny deck overlooking the pool. First stay at Bahia after many stays on Isla. We were a little concerned about noise after reading another review. I’m happy to say that with a/c on for background noise, neither of us light sleepers had any problem. We felt it was a very walkable area. Room was clean, staff very courteous and helpful. We both agreed we would definitely go back! Hopefully very soon!
Stayed 9 nights in May 2024