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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, pool loungers
Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view
Front of property
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Room service

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min walk‬
  • Garrafon Natural Reef Park
    ‪1 min walk‬
  • Joysxee Floating Bottle Island
    ‪4 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | Egyptian cotton sheets, premium bedding, minibar, in-room safe

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 94.8 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Room

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  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1008)
The price is €229
for 1 room
includes taxes & fees
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Izla Beach Front Hotel

About this property

Hotel Beló Isla Mujeres - All Inclusive

Beachside hotel to enjoy 2 outdoor pools and white sand beach
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the pool at Hotel Beló Isla Mujeres - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the beach and the location
  • Just a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal
Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities such as a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 838 reviews
Rating 8 - Good. 155 out of 838 reviews
Rating 6 - Okay. 103 out of 838 reviews
Rating 4 - Poor. 50 out of 838 reviews
Rating 2 - Terrible. 52 out of 838 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2024

6/10 Okay

Mohamed

Stayed 6 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jeannie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the staff and cleanliness. Food was good for all inclusive. The jacuzzis weren’t working our whole entire stay which was a bummer since we chose based off amenities. The gym had great equipment but couldn’t use it due to a super strong ammonia smell.
Stayed 5 nights in Nov 2024

8/10 Good

John, Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, quiet, relaxing.
Stayed 4 nights in Nov 2024

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property with friendly and attentive staff. The food and drinks were mediocre. We ended up eating most of our dinners at other places, which somewhat defeats the benefit of an all inclusive resort. But on balance, we were satisfied with our stay and would recommend the property to others.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2024

2/10 Terrible

Jeffery

Travelled with family
Liked: Amenities
Poorly Managed!
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in Oct 2024

2/10 Terrible

Hina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Eric

Stayed 4 nights in Oct 2024

10/10 Excellent

matthew

Stayed 5 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was an excellent conditions. The food was amazing and the service perfect.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandyn

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
Stayed 5 nights in Oct 2024

2/10 Terrible

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 4 nights in Oct 2024

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very laid back and quit
Stayed 7 nights in Sep 2024

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Air conditioning in our room was not working and they would not fix it. Food was below average at best.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel surrounded by beautiful welcoming people. Loved the stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica Matallana

Liked: Cleanliness, staff & service, property conditions & facilities
Service it was great
Stayed 4 nights in Sep 2024

10/10 Excellent

BRITTANIE

Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The concierge greeted us with a drink and helped with checking into our room. Room service was always great and delivered fast. The entire hotel staff were extremely friendly and attentive. Highly recommend this hotel.
Stayed 2 nights in Jun 2024