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"the hotel is nice and clean i like it and it was good located i will come back there again " More

By arturo c. on Wed 26 Aug 2015

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Classic Room, Balcony, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Imperial Laguna Faranda, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy French cuisine at La Palapa Belga, a fine-dining restaurant with a poolside location
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Cancun Convention Center and a few minutes from Tortuga Beach
  • Airport shuttle service available for a fee

Hotel Imperial Laguna Faranda ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Imperial Laguna Faranda

Couples (1) Business (1) Family (1) Friends (1)
4 out of 5

good trip

the hotel is nice and clean i like it and it was good located i will come back there again

Posted by on 26 Aug 2015

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4 out of 5

Good location and value

Eddy in reception was very helpful and spoke English - use the safety deposit box in reception. Room clean but tired and worn furnishing. Quiet but within walking distance of supermarket, cheap eateries, beach, shops, transport and nightspots. Need to run the shower hot water tap for at least 5 minutes before you get hot water. Book excursions through the woman in reception in mornings and save a fortune. Its excellent value for money for its two star rating if you are prepared to tolerate rooms a bit rundown..

Posted by on 12 Feb 2014

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3 out of 5

Just ok

First of all I have to say that there's no "multilingual staff of ranslation services" as it says on the site. I booked a room with balcony and full kitchen and first night we spend on the first floor without kitchen or even a terrace. Luckily I speak Spanish a bit so we got another, better room the next day. But still no kitchen. You have to have a voucher to access the beaches so make sure to ask for it because they don't offer it. But the view is amazing if you get a room on the third floor. I can recommend this hotel if the price is low.

Posted by on 21 Jan 2014

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1 out of 5

Nicht zum empfehlen!!!!

Die Lage war ok ansonsten alles in dem Hotel ist war extrem abgenutzt teilweise Kaput. absolut alles!!! Während unseres Aufenthalts würden Außenwände gestrichen also ganze Außenanlage war voll dreckig inklusiv Eimer mit Farben ,Gerüsten und 20 Arbeiter die ständig rum geschrien haben. Vom Hotel keine Entschuldigung absolut nix !!!! 480€ für 2 Wochen viel zu viel .Andere waren auch sehr Enttäuscht.

Posted by on 16 Feb 2016

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About the Hotel Imperial Laguna Faranda

Location Calle Quetzal No.11, Km 7.5, Cancun, QROO 77500

Property Features

There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Imperial Laguna Faranda. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 62 guestrooms or units
  • 3 levels
  • 4 buildings
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Imperial Laguna Faranda offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

La Palapa Belga – This poolside fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Celuisma Imperial Laguna
  • Celuisma Imperial Laguna Cancun
  • Beach House Imperial Laguna Faranda Hotels Hotel Cancun
  • Celuisma Imperial Laguna Hotel Cancun
  • Celuisma Laguna Imperial
  • Hotel Imperial Laguna
  • Imperial Laguna
  • Imperial Laguna Hotel
  • Celuisma Imperial Laguna Cancun Hotel Cancun
  • Imperial Laguna Cancun
  • Beach House Imperial Laguna Faranda Hotels Hotel
  • Beach House Imperial Laguna Faranda Hotels Cancun
  • Hotel Imperial Laguna Faranda Cancun
  • Hotel Imperial Laguna Faranda
  • Imperial Laguna Faranda Cancun
  • Imperial Laguna Faranda
  • Hotel Hotel Imperial Laguna by Faranda Cancun
  • Cancun Hotel Imperial Laguna by Faranda Hotel
  • Hotel Hotel Imperial Laguna by Faranda
  • Hotel Imperial Laguna by Faranda Cancun
  • Celuisma Imperial Laguna Hotel
  • Beach House Imperial Laguna by Faranda Hotels
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  • Imperial Laguna Faranda Cancun
  • Hotel Imperial Laguna by Faranda
  • Hotel Imperial Laguna Faranda Hotel
  • Hotel Imperial Laguna Faranda Cancun
  • Hotel Imperial Laguna Faranda Hotel Cancun

You should know

  • Pool access available from 8:00 AM to 8:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.