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Hotel Jardin Cancun

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Jardin Cancun

Iron/ironing board, free WiFi, bed sheets
Lobby
Lobby sitting area
Front of property
Shower, free toiletries, towels, soap

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524
  • Mercado 23
    10 min walk
  • Tamales BeBe
    3 min walk
  • Cancun Bus Station ADO
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Jardin Cancun

Hotel with free parking, near Ultramar Ferry Puerto Juárez
Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a TV in a common area.
Hotel Jardin Cancun offers 28 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch plasma televisions come with satellite channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Jardin Cancun, you're just a quick walk from Séptimo Día Adventist Church. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Ultramar Ferry Puerto Juárez and 5 minutes from Plaza Las Americas
As a guest of Hotel Jardin Cancun, you'll find tour/ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Hotel Jardin Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 148 out of 390 reviews" "
Rating 8 - Good. 115 out of 390 reviews" "
Rating 6 - Okay. 57 out of 390 reviews" "
Rating 4 - Poor. 27 out of 390 reviews" "
Rating 2 - Terrible. 43 out of 390 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Noe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund. 2. The shower was leaking heavily all night. 3. The AC took over 30 minutes to cool. 4. There’s no way elevator. We had to carry out luggage four flights of stairs. 5. The fan was rattling all night. 6. The pillow cases were torn. 7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk. 8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Stayed 1 night in Jul 2024

8/10 Good

Monica, Apple valley

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water is not strong enough in my room number 30
Stayed 7 nights in Feb 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Stayed 15 nights in Dec 2023

2/10 Terrible

Mason

Travelled with family
Stayed 1 night in Dec 2023

6/10 Okay

TaeSik

Stayed 2 nights in Dec 2023

2/10 Terrible

Eskinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Stayed 7 nights in Dec 2023

8/10 Good

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Seungjin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Stayed 1 night in Dec 2023

8/10 Good

Aminta E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

10/10 Excellent

KEVIN IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, se los recomiendo muy cercano a todo y zona tranquila, la pase muy bien 💢

8/10 Good

Dayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

NATALIA

Travelled with family
Liked: Property conditions & facilities, room comfort
Jardin Cancun
Ubicado a 3 cdras de avenida muy buen servicio lo unico que no limpian la habitación diariamente
Stayed 5 nights in Aug 2023

10/10 Excellent

Catherine

Stayed 28 nights in Jul 2023

4/10 Poor

cheryl

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023