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Hotel Kavia Cancun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kavia Cancun

Front of property
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Superior Room, Balcony, Tower | Pool | Outdoor pool, pool loungers
Business centre
Poolside bar

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Las Palapas Park
    2 min walk
  • Benito Juarez Municipal Building
    6 min walk
  • Mercado 23
    11 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Tower

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 6
  • 1 Double Bed and 2 King Beds

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Hotel Plaza Kokai Cancún

Pool
Kids pool
Free WiFi
Restaurant
3.7 out of 5, Good, (630)
The price is €39
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Hotel Plaza Kokai Cancún

About this property

Hotel Kavia Cancun

Hotel with free valet parking, near Plaza 28
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and a business centre.
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Kavia Cancun, you're just a quick walk from Las Palapas Park. Free WiFi in public areas, free valet parking and an outdoor pool are available.
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 13 minutes by foot from Plaza 28 and a 3-minute drive from Plaza Las Americas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Kavia Cancun. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Hotel Kavia Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Hotel Kavia Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 640 reviews" "
Rating 8 - Good. 219 out of 640 reviews" "
Rating 6 - Okay. 105 out of 640 reviews" "
Rating 4 - Poor. 44 out of 640 reviews" "
Rating 2 - Terrible. 53 out of 640 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER

Travelled with group
The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Stayed 1 night in Jun 2024

4/10 Poor

james raymond

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

Elvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Stayed 9 nights in Mar 2024

8/10 Good

Sonia

Stayed 1 night in Mar 2024

10/10 Excellent

Victor Alfonso Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown Cancun option
Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
Stayed 3 nights in Feb 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancun
As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
Stayed 2 nights in Jan 2024

4/10 Poor

Brandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If you want a Mexico style hotel, this is it smh
The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Stayed 4 nights in Jan 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know you can have alcohol in the romm

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel overall but the one gripe i had was the fees they charge you if you stain a pillow or towel which was so small.
Stayed 4 nights in Jan 2024

10/10 Excellent

Glendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Saul

Travelled with family
Liked: Cleanliness, staff & service
Is in the downtown area and you can walk and find small businesses close by.
Stayed 1 night in Dec 2023

10/10 Excellent

Madelin

Stayed 1 night in Jan 2024

2/10 Terrible

Terah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was cold and the staff doesnt speak english. TV didnt work. I wouldn't recommend staying here!
Stayed 6 nights in Dec 2023

10/10 Excellent

EDGAR

Travelled with family and small children
Good location. Fair service. You receive what you pay.
Stayed 1 night in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 5 nights in Aug 2023

8/10 Good

Tony

Travelled with group
Liked: Cleanliness
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Stayed 6 nights in Sep 2023

6/10 Okay

Elvira M

Travelled with group
Stayed 3 nights in Aug 2023

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's right in the center, close to the Plaza. Didn't look safe at night. But during the day was great to walk around. Close to the bus station and city buses, Chedraui is only a block away. They have a great "cafeteria" for breakfast, good food. We all liked the food and very reasonable! The hotel never answers their phone, that was bad. I called over and over for several days and no answer.
Stayed 1 night in Aug 2023

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained, the pool was nice and it's very walkable to other areas in the city. It's well positioned for nightlife and was very well priced. Beds were pretty comfortable and the pillows were ok, but the shower had very low water pressure. I'd totally stay here again if I was needing a spot in the area.
Stayed 1 night in Aug 2023

6/10 Okay

jarrod

Disliked: Staff & service, amenities
Pay a little extra and go to another hotel close by.No air con in the lobby,a dog on the corner across from the hotel that barks all night and the girl on reception is rude and doesn't comply with what you ask.My safe wasn't working and she said will send someone in 20 minutes but no1 ever come!.Useless wifi it only in lobby!
Stayed 2 nights in Aug 2023