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Hotel NYX Cancun All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, beach cabanas, sun-loungers
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Superior Suite | Beach/ocean view
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Cancun Convention Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

  • 42.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with a safe and a hairdryer. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the property include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hotel NYX Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Deck, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and volleyball
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes on foot from La Isla Shopping Mall
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive such as an outdoor pool, a fitness centre and a steam room.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Deck – This beachfront restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1188 reviews
Rating 8 - Good. 265 out of 1188 reviews
Rating 6 - Okay. 130 out of 1188 reviews
Rating 4 - Poor. 46 out of 1188 reviews
Rating 2 - Terrible. 56 out of 1188 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jian, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 6 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel NYX Cancún
We really enjoyed our stay… amazing view of the ocean, beach was steps away, food was delicious. We could’ve done without the attempted vacations stay sales pitch when we exited the breakfast restaurant. Overall, really liked this place and would stay here again.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location hotel
Hotel located good area. Room was spacious. Bath room door was stuck and couldn't open suddenly ,middle of night. Room light couldn't turn on suddenly. Restaurant umami was excellent. Restaurant Deck service and breakfast service was disappointed. There are limited food availabilities in mune for all inclusive.
Stayed 4 nights in Dec 2024

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 6 nights in Dec 2024

6/10 Okay

Fridania M, Denton

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie Carmel, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great customer service Only problem is a very horrible smell at many areas and the foods menu are not enough varieties
Stayed 4 nights in Dec 2024

8/10 Good

Angele

Stayed 7 nights in Dec 2024

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everyone was very polite!
Stayed 7 nights in Dec 2024

10/10 Excellent

alfredo

Stayed 3 nights in Nov 2024

8/10 Good

Ausra

Travelled with group
Liked: Cleanliness, staff & service, amenities
We went to NYX for girls weekend, once we walked it the hotel seemed stuck in 1970's the checkin and common area was outdated. The only bathroom in front lobby very small and pitch black you cant see anything, had to use my phone several times. Second common bathroom was by pool, where water was not fushing in one, so it was a bit of the mess. We upgraded to ocean view room, it was clean and large for 3 of us. Cleaning ladies took good care of us. We had one friends bday , staff decorated brought prosecco bottle and chocolate cake. That was very sweet. Food was amazing! Breakfast not much choice but definitely enough. Italian restaurant phenomenal! Sushi we forgot to try. We ate at the Deck rest of the nights. Beach is beautiful, one of the reasons why we picked this hotel, no seaweed just beautiful water and sand. Staff is very nice, entertainment was nice few nights. We went out from the hotel to another place called Taboo, expensive but impressive few minute ride by taxi, must visit.
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Clara

Travelled with family
Liked: Staff & service, amenities
I loved the staff, the cleaning of all areas, the music andd the beaty of the environment. Because I am an elderly with mobility and health issues, the access from my room to the restaurants, swimming pool, beach and other areas, required to take long stairs because there is no elevator. Still they have long ramps, and staff available to assist with a wheel chair, after three days using it, I felt unsure to take them and decided to move around slowly and carefully. The view of all around wa beautiful, the staff very good, the food was not what I like, non GMO, non chemical and organic, but it tasted good. I would recommend to incorporate some organic, non chemical juices, food and beverages and more typical fruits. I strongly recommend Nyx Hotel for young and healthy peole. For me, overall, it was a good experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yesica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is beautiful. The pictures do not do it justice. The Rooms are huge!! The staff is super friendly and get to know you personally. The Deck restaurant- the food was really good. This restaurant has a menu that changes every day. If you are here on Monday (Asian night) you must try the chicken teriyaki. (sooo good) If you go for lunch, you must try the calamari rings if you are into seafood. The Hibachi place-food was great the staff super friendly-the only con for me was that the reservation was too late (10:00pm) we had a long day and would have liked an earlier dinner other than that, food was great Chianti-Italian restaurant- very good! if you go try the lasagna and the calamari. The portions are huge!! Please keep in mind the specialty restaurants (Italian Hibachi) have limit to how many days you can dine and also is only available if you stay longer than 3-4 nights I believe. You must reserve prior to eating. The hotel has computer in the lobby where you can reserve your dinners. Rooms- Rooms are HUGE! They are supper clean too. I love modern decor, and the rooms are very modern! Staff- the staff is super friendly and welcoming they get to know you since it is a smaller resort. I told them it was my bday and they decorated my room with balloons and gave us a bottle of wine and a piece of cake (at NO charge!!) I was very impressed since most hotels charge for this. The beach-the ocean is super blue!! So pretty! I am coming back next year!!!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Allyson, Forest City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a small hotel so I was a little worried I would get bored staying for a week. If you go here with the understanding that there is not much to do at the actual resort you will be fine. This is within walking distance of a shopping mall and the Cancún Ferris wheel so that was good. The beach was nice and we got front row chairs everyday and we went after breakfast everyday. The food was AMAZING for an all inclusive. Best all inclusive food I have had in Mexico. Dining options are limited and there is only a buffet at breakfast but the restaurants food was great and quick. I would say this is not a resort for kids as there isn’t anything to do. I would definitely come back. We had a great relaxing time
Stayed 6 nights in Nov 2024

6/10 Okay

Oksana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Only one pool, only one buffet for breakfast, had to wait because line was huge
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeanlice, BROOKLYN

Stayed 5 nights in Nov 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The hotel is not huge which is really nice so not crazy busy, the perfect amount of people, I never felt crowded at all. I was so pleasantly surprised that the all inclusive did not mean buffet for every meal. You get to sit down with a menu and be served everything but breakfast. One thing I’ll say is they ask about allergies every time you go to eat but they don’t actually do anything/ advise you what is safe to eat. For example at the Italian restaurant we put my allergies in the reservation but given they brought out bread with sesame seeds I figured I should mention my allergies (nuts and sesame) before dessert. At that point our server went to check and I couldn’t eat most of the deserts. Not a huge deal because I am cautious but it is important for other people to know. The ocean was so beautiful, not to mention being served margaritas in front of the ocean. When we arrived our room was upgraded as well and it was newly renovated and gorgeous. There was a problem with a slight power outage one day but most places had generators, we noticed our room still didn’t have working lights but all other power was working, we stopped to the front desk to let them know, then stopped by the pool to have a drink and by the time we got back to the room they had already sent someone in and fixed it. Overall we had a fantastic stay and every staff member was so friendly, I absolutely recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Hotel staff very accomodating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort and incredibly friendly staff.
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
We felt we were treated special
Stayed 5 nights in Nov 2024

10/10 Excellent

SAMUEL FLOYD, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

6/10 Okay

Libby

The best food was the Italian restaurant. The beach was lovely. We did have to switch rooms twice but they upgarded us to a master suite do that was very nice. It's on the smaller end with limited dining options but the food was decent just wish there were more options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This poace was clean, right on the beach as stated. Not a catfish of a hotel. I loved it! Theres a pool, the beach, lovely hammocks. The food can be a bit bland, but its made in bulk, and there could have been more activities. But i when i stayed (Nov. 20 to 25th) it was a bit slow demographic wise. Lots of older adults. So im not sure about the fun youll have with kids here but it was a great location for all else! Love love loved it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had the pleasure of staying at the Nyx Hotel Cancun from November 20th to 30th, and we can wholeheartedly recommend it! From the moment we arrived, check-in was quick and smooth. We stayed in the Sunset Suite with a beautiful view of the lagoon. While we were offered an upgrade to a beachfront room, we opted to stick with the lagoon view since we didn’t spend much time in the room during our stay. The room itself was simple but comfortable, with two queen beds and everything we needed for a relaxing stay. Our room was just one floor above the main lobby, where most of the live entertainment took place in the evenings. While we could hear the music from our room, it never disrupted our stay and only added to the lively atmosphere of the hotel. What truly made our experience exceptional was the outstanding service. Edguardo and Julio took care of us at the restaurants, offering excellent service with a smile. Estafina, the front hostess, always greeted us warmly and made us feel welcome. Mauricio and Daniel, who worked at the beach, were fantastic—always on hand to provide food and drinks whenever we needed. And Martha, our housekeeper, was incredibly thoughtful, always checking in to see if we needed anything or if our room should be cleaned. While Nyx is a smaller resort compared to other all-inclusive hotels, its level of service is unmatched.
Stayed 10 nights in Nov 2024