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Hotel Plaza Caribe

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Superior Room, 2 Double Beds | Down duvets, desk, iron/ironing board, free WiFi
Front of property
Executive Room, 2 Double Beds, Pool View, Executive Level | Down duvets, desk, iron/ironing board, free WiFi
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Las Palapas Park
    4 min walk
  • Mercado 23
    5 min walk
  • Benito Juarez Municipal Building
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Tower

Down duvets, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Tower

  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down duvets, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level | Down duvets, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Pool View, Executive Level

  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower | Down duvets, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Pool View, Tower

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level | Down duvets, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Executive Level

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower | Down duvets, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Tower

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

Front of property

Krystal Urban Cancun & Beach Club

Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1264)
The price is €99
for 1 night
includes taxes & fees
16 Jan - 17 Jan
Krystal Urban Cancun & Beach Club

About this property

Hotel Plaza Caribe

Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool and concierge services are on-site.
Hotel Plaza Caribe offers 134 accommodations with air conditioning. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the public transport around Hotel Plaza Caribe. During your stay, you're just a quick walk from Cristo Rey Church. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a playground
  • Guests speak favourably about the helpful staff and the location
  • Just a 4-minute walk from Cristo Rey Church and 4 minutes on foot from Las Palapas Park
Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The family-friendly Hotel Plaza Caribe also features a garden, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cancun hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:30 AM.
Hotel Plaza Caribe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 1005 reviews" "
Rating 8 - Good. 345 out of 1005 reviews" "
Rating 6 - Okay. 212 out of 1005 reviews" "
Rating 4 - Poor. 98 out of 1005 reviews" "
Rating 2 - Terrible. 66 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

YULIA

Stayed 1 night in Jul 2024

8/10 Good

Mariselee Diaz

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel con excelente ubicación para la trasportación ADO o taxi. También tiene cerca casa de cambio de moneda y varias tiendas. Es un hotel básico para descansar. Si tiene niños pequeños, disfrutarán de su parquecito acuático. Estoy satisfecha por lo que pagué.
Stayed 7 nights in Jul 2024

2/10 Terrible

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t stay in this hotel, cockroaches all over that place. I pay for two nights and we have to leave the hotel and I don’t get any money back Blankets and towels was disgusting, old with holes and stains. Smell bad.
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

François

Liked: Staff & service
The bath towels were dirty. The door to the shower was broken. The room was rather dark, with a small window looking at a pedestrian corridor near the pool
Stayed 1 night in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight at this property before an international flight. Conveniently located across the road from Cancun ADO bus terminal, this was a huge bonus, with the large luggage I had to transport. Also located close to a supermarket and dining options. Check-in was seamless, room was basic, however clean, safe and quiet with comfortable bedding. The staff I interacted with all appeared unhappy and uninterested in their role, which was the first time I had encountered this throughout my month in Mexico.
Stayed 1 night in Jun 2024

10/10 Excellent

Dursun

Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and easy access to everything.
Stayed 5 nights in Jun 2024

8/10 Good

Stu

Travelled with partner
Disliked: Amenities, property conditions & facilities
Close to ADO bus station
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Rudolf

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from bus station. Hotel was a best western at one time. Felt safe
Stayed 3 nights in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a Best Western at one time. It’s a good one nighter
Stayed 1 night in May 2024

10/10 Excellent

Tara

Stayed 1 night in Apr 2024

8/10 Good

THERESA

Liked: Cleanliness, staff & service
It was well situated with the Ado bus terminal and airport restraunts and shops
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I will stay there again thank you
Stayed 1 night in Apr 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great kids water park and parrots!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 4 nights in Mar 2024

8/10 Good

Louis

Liked: Property conditions & facilities
Stayed 14 nights in Mar 2024

8/10 Good

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service at restaurant is terrible.
Stayed 1 night in Mar 2024

6/10 Okay

Marte

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The main goal for me and family was to sleep over night. This is not the first time and probably not the last one. I like it is in front the bus station (ADO) which is the main reason for me. There are some few places to eat but donnto ex0ect good restaurants. The hotel is aged and their best times are long gone. Clean enough but nothing above average. If you look a simple place to sleep and fine to simole food. Here is the place.
Stayed 1 night in Mar 2024