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Imperial las Perlas

3.0 star property

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February 2025

Photo gallery for Imperial las Perlas

Aerial view
Outdoor pool, pool umbrellas
Outdoor treatment area
Outdoor pool, pool umbrellas
View from property

Reviews

6.0 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • On private beach
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Kukulc n Km. 2.5, Cancun, ROO, 77500
  • Aquaworld
    11 min walk
  • Ballenas Beach
    17 min walk
  • Oasis Arena
    2 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Standard Room

Standard Room | Living room | Flat-screen TV, pay films

Standard Room

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Interior detail

Solymar Hotel - All Inclusive

On private beach
Pool
All-inclusive
Kids pool
2.8 out of 5, (587)
The price is €312
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Solymar Hotel - All Inclusive

About this property

Imperial las Perlas

On private beach with outdoor pool, near La Isla Shopping Mall
At Imperial las Perlas, hit the private beach, relax by an outdoor pool or spend the day at a marina.
Imperial las Perlas offers 118 accommodations with free toiletries. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Imperial las Perlas, you'll be within walking distance of La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine at La Palapa, a family restaurant with a beachfront location
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, volleyball and a playground
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Local-area shuttle service available
Imperial las Perlas is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Imperial las Perlas such as a marina, an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
La Palapa – This beachfront family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: MXN 150 per person
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Palapa

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool umbrellas
  • Terrace

Spa

  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately MXN 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Imperial las Perlas
Imperial las Perlas Cancun
Imperial las Perlas Hotel
Imperial las Perlas Hotel Cancun
Hotel Imperial Las Perlas
Imperial Las Perlas Cancun Mexico
Imperial Perlas Cancun
Imperial Las Perlas Resort Cancun
Imperial Las Perlas Resort
Imperial las Perlas Hotel
Imperial las Perlas Cancun
Imperial las Perlas Hotel Cancun

Imperial las Perlas Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 572 reviews" "
Rating 8 - Good. 134 out of 572 reviews" "
Rating 6 - Okay. 173 out of 572 reviews" "
Rating 4 - Poor. 103 out of 572 reviews" "
Rating 2 - Terrible. 91 out of 572 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet. Overlooking ocean and beach on three sides. Waiters so attentive with delicious coffee. White sand beach with sparkling clean pool. No ice machine. Ice at bar for small price.very comfortable beds. So so AC. Cant leave doo open at night when noise at pool or bar.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is affordable price for the good location. Will go back again.
Stayed 7 nights in Feb 2019

4/10 Poor

Silvia

Disliked: Staff & service, property conditions & facilities, room comfort
Two stars hotel
The room smelled like mould, needs new beds and bedding. Nice location. Averall clean.
Stayed 1 night in Jan 2019

6/10 Okay

Yolanda, New york

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was ok overall. Arrived about 3 hrs early and wasn't able to do early check in ...they made us wait until 3pm. Pool is not so big but nice...the beach was full of seaweed and looked real dirty. The room was ok as well but had a moist feeling on the floor..which made it slippery..the room felt muggy.
Stayed 1 night in Sep 2018

4/10 Poor

yeongkang, edmonton

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The building is too old. There is no elevator. I had to go up the narrow stairs to the third floor. The room smelled badly. I had to exchange the room. The room I had changed was on the first floor but I could not sleep because I heard a lot of machine noise. It was booked at a low price in Expedia and I could not change it to a good location. I think this place should never be booked at a low price. This trip was very ruined.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioner was not working and when it was working, it made this laud terrible noice
Stayed 9 nights in Jul 2018

4/10 Poor

Luis, New Jersey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I book this hotel through Expedia and I waited for about 35 min at front desk because they couldn't find my reservation. They told me that I could stay but I had to leave about $50.00 for ''deposit'' It was raining that day and water got in the room even though the window was closed.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel rooms little clean but need lots of upgrade.. bed mattress is hard and uncomfortable, bathroom shower sewer bin had unpleasant smell and if possible to have little fridge .
Stayed 3 nights in May 2018

10/10 Excellent

Matty, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Right on the beach
Loved this hotel so much. Right on the beach and firendly staff even though I didn't speak spanish. Just an awesome experience and didn't want to leave.
Stayed 1 night in Mar 2018

2/10 Terrible

Mac, Memphis

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
This hotel is terrible. The bed was so hard that my wife was having lots of back the next morning. The food was cold and tasteless and the alcohol didn’t have any liquor in it. There was lots of disturbing noise and banging going on all the time. The staff were very friendly however this place is for the locals and not tourists. We ended up checking out after 1 day and booked somewhere else immediately!
Stayed 3 nights in Mar 2018

8/10 Good

Patty

Liked: Cleanliness, property conditions & facilities, room comfort
The ones who want to sell you some type of tour are very aggressive, but they are not rude about it. The private beach is very pleasant.
Stayed 2 nights in Jan 2018

2/10 Terrible

jonna, maui

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very loud
Beds very uncomfortable. Very loud drunks all night long. We did not have a comfortable stay. They serve basically the same food every meal and put on a different sauce.
Stayed 14 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
방은 그나마 싼맛에 외곽이랑 주위는 마음에준비를 하고 쉬세요 셀하나 다른 관광하는날은 추천 아닌날은 완전 비추
Stayed 2 nights in Dec 2017

6/10 Okay

teresa, Los Angeles, California

Disliked: Property conditions & facilities
reasonable price
I was looking for a hotel resort for a great beach to swim. This place has a nice beach, but not for swimming.
Stayed 1 night in Dec 2017

4/10 Poor

Jason, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rundown shack
Looked decent online but in person a hole in the wall. Food not great they reuse the same stuff from last-night. Service was not good you have to flag them down for a drink. Margaritas were the only thing that was good. and its closed to the boats and jet ski where you can easily take advantage of water activities. I will not stay here again.
Stayed 1 night in Nov 2017

8/10 Good

Maurquitta, Alabama

Liked: Cleanliness, room comfort
Advantages and disadvantages!
The hotel was a good hotel for the price! It's in need of remodeling/renovations because it's very old but the rooms were spacious and clean! The staff were very accommodating and friendly! However, the security was rude and accused me of smoking on the property and I do not smoke. I also noticed a few items missing from me and my guest's suitcases and I know it had to be house-keeping so beware of leaving valuables in the rooms! The staff needs to be bi-lingual so they can understand customers that speak English. The food was good and the pool was beautiful! The beach was nice and relaxing but parts of the water seemed to be polluted so take caution when swimming in the ocean on this side of the hotel zone. You would have to take the bus to get to downtown Cancun and other places to have fun and party because this hotel is reserved and quiet. Overall it was an ok hotel if you are on a budget!
Stayed 5 nights in Nov 2017

8/10 Good

Alex

Disliked: Property conditions & facilities, room comfort
From desk bad service
I did not like the staff from from desk and all the vendors they have in this hotel. The lady in the front desk is not polite or well educated to deal with tourist. The vendors they have there they are very aggressive and not good ethical.
Stayed 1 night in Nov 2017

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever!
Staff at entrance Check in was very rude, room was dirty and had a terrible smell. We paid 4 nights at this hotel but we had to leave at the 2nd day, my family and i coulnt stay more time at this place. Im my opinion this Hotel doesnt even deserve to show up on the Cancun All inclusive hotel alternatives. Place was bad, will NEVER return, i wouldnt recommend this place to no one. Run Run Awaaaay!
Stayed 4 nights in Sep 2017

6/10 Okay

Lexi, United States

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
The food is ok, the rooms are outdated and not comfortable but they have a nice view. We are not picky people and didn't expect a 5 star resort so we enjoyed our stay. The staff is amazing and do their best to make your stay memorable
Stayed 5 nights in Sep 2017

4/10 Poor

James , USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
On the beach but needs lots of work
Stayed at this hotel with my fiancé and parents. The pictures of the property are definitely not the reality of the hotel. The property needs a lot of maintenance. Pictures look OK, but when you get there, surprise!!! Lobby staff was very friendly, but restaurant staff was not. They would never come to our table to talk to us. Just strange. The food is terrible and I'm not exaggerating. We bought all inclusive and ended up eating out every day. No coffee for breakfast. All juices tasted awkward. Just bad quality food, really bad. Cigarette butts all over pool deck and on the beach area too. Very basic rooms with hard mattresses. No quilts, just two thin bed sheets. We weren't looking for luxury at all, but we could clearly see a place being mismanaged. We've stayed in simple hotels before and experienced nice simple rooms, upkept rooms, and most importantly, good food. You won't even get what you pay for at this property. You'll not eat there, trust me on this. Good luck and hopefully the hotel could improve some of these things.
Stayed 4 nights in Aug 2017

8/10 Good

Anna, Colorado. Denver.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location. Calm seashore is very close.
Friendly staff and good food. Various of activities. Great photographer and experienced animator. Good for whole family.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service
It's a little hotel and they are trying to revamp it. The service is great everybody works hard to make your stay really cormfortable. It's close to the beach in Kukulcan hotel zone. Close to Cocobongo. It's cheaper than any other hotel and the food y drinks are good enough.
Stayed 5 nights in Aug 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Basic hotel with great location near Cancun town
Basic hotel with great room views , nice beach and limited buffet in a floating palapa.
Stayed 2 nights in Jul 2017

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality
The food at the buffett could be better. The quality and choices where not that good.
Stayed 3 nights in Jul 2017