InterContinental Presidente Cancun Resort, an IHG Hotel

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Dates

January 2025

February 2025

On the beach, white sand, beach umbrellas, beach towels

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Bar

Pet-friendly

Hot tub

Breakfast available

Room service

Explore the area

Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

Plaza Caracol Mall
9 min walk
Cancun Golf Club at Pok Ta Pok
11 min walk
Cancun Convention Center
13 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
29 min drive

Room options

Signature Suite, 1 King Bed, Oceanfront

154 sq m
Partial sea view
Sleeps 3
1 King Bed

Free toiletries, hair dryer, dressing gowns, slippers

Club Room, 1 King Bed (Signature)

60 sq m
Partial sea view
Sleeps 3
1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Suite (Intercontinental)

60 sq m
Sleeps 2
1 Single Bed

Classic Room, 1 King Bed, Lagoon View

34 sq m
Lagoon view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

34 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Queen Beds

34 sq m
Sleeps 4
2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

34 sq m
Lagoon view
Sleeps 4
2 Queen Beds

Classic Room

34 sq m
Sleeps 2
1 Single Bed

Room, 2 Queen Beds, Accessible

34 sq m
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed, Ocean View

34 sq m
Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed, Club lounge access, Lagoon View

34 sq m
Lagoon view
Sleeps 4
1 King Bed

Club Suite, 2 Queen Beds, Ocean View

60 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Club lounge access, Lagoon View

34 sq m
Lagoon view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View

34 sq m
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds (Signature)

60 sq m
Partial ocean view
Sleeps 4
2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

200 sq m
Sea view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

65 sq m
Lagoon view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

65 sq m
Ocean view
Sleeps 2
1 King Bed

Classic Room, 1 King Bed

34 sq m
Sleeps 2
1 King Bed

Club Room, 2 Queen Beds, Terrace, Ocean View

60 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Oceanfront (Caribbean)

60 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

60 sq m
Sea view
Sleeps 4
1 King Bed

Club Suite, 1 King Bed, Ocean View

60 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Luxury resort on the beach, with 2 outdoor pools

Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort, an IHG Hotel's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and a safe. Tempur-Pedic beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

Our customers tell us that they can't get enough of the breakfast at InterContinental Presidente Cancun Resort, an IHG Hotel. During your stay, you're just a quick walk from Playa Ancha. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.

Free WiFi and wired Internet in some public areas
Free self-parking
For dining with a beachfront location, stop by Le Cap, one of the property's 3 restaurants
Buffet breakfast served daily for a fee
Take a swim in the 2 outdoor pools or soak in the 5 hot tubs
Indulge with manicures and pedicures, body treatments or massages at the spa
Services include a lifeguard on-site, dry cleaning/laundry and a concierge
On-site recreation includes a 24-hour gym, a playground and bicycles to rent
Guests have great things to say about the location and the beach
13 minutes by foot from Cancun Convention Center and a 2-minute drive from Tortuga Beach
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and litter trays

Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.

Le Cap – This restaurant is located on the beach.

El caribeño – This restaurant is located by the pool. Open daily.

Café Urbano – On-site restaurant. Open daily.

Deck Bar – This bar is located by the pool. Open daily.

Epicentro – On-site lobby lounge. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
3 restaurants
A bar/lounge
A beach bar
Snack bar/deli

Restaurants on site

Café Urbano
Deck Bar
El caribeño
Epicentro
Le Cap

Things to do

2 outdoor pools
24-hour gym
5 spa tubs
Beach club
Bicycle rentals
Ecotours
Full-service spa
Playground
Shopping centre
TV in common areas

Family friendly

2 outdoor pools
Free cot
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
8,142 square feet of conference space
Business centre

Outdoors

Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Body wraps
Facials
In-room massages
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Lift
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Pool access ramp on site
Pool hoist on site
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding
Tempur-Pedic mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 20 lb per pet)
Pets cannot be left unattended
Food and water bowls and litter trays are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.57 per accommodation, per night
Resort fee: USD 12 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Beach towels
Business centre/computer access
Concierge service
Fitness centre access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental

Cancun InterContinental Presidente Resort

InterContinental Cancun Resort

InterContinental Presidente Cancun

InterContinental Presidente Cancun Resort

InterContinental Presidente Resort

InterContinental Presidente Resort Cancun

Presidente Cancun Resort InterContinental

Presidente InterContinental Resort Cancun

Presidente Resort Cancun

Intercontinental Presidente Cancun Hotel Cancun

InterContinental Presidente

Intercontinental Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

John, Austin

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and they took care of us. The housekeeping was top notch. The small details that we were not expecting brought a smile to us both. The property & staff I give a 5 star rating!

Stayed 8 nights in Sep 2024

10/10 Excellent

JeanPaul

Travelled with family

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super relaxing, clean, great pool and beach. Even better service. 10/10

Stayed 3 nights in Sep 2024

4/10 Poor

CRISTIAN

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The shower has no hot water for 3 days the sink will not drain very very noisy on hallways basically like you stay in the lobby not recommend this hotel

Stayed 7 nights in Sep 2024

10/10 Excellent

Cecilia

19 Sept 2024

Stayed 7 nights in Aug 2024

8/10 Good

Maru

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent, but we could hear all the people walking in the aisle to and from their rooms with and without luggage, too noisy. Need better doors with noise reduction.

Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

15 Sept 2024

Stayed 8 nights in Sep 2024

10/10 Excellent

Ifeoluwa victor

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entrance was amazing and it’s overall beauty was intriguing

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time to stay at El Presidente. Our experience on both occasions has been awesome! Their service especially at the Sunshine Club has been what we have been coming back for. Happy to say our children sort of grew up in this hotel with memories of Cancun vacations..We also enjoy that this is a smaller hotel that doesnt get crazy busy during meal times.

Stayed 6 nights in Aug 2024

10/10 Excellent

Gavriel

11 Sept 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Daryle D

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

ACCESSIBLE AND CONVENIENT

Stayed 3 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has a great beach and the dinner options were excellent.

Stayed 3 nights in Aug 2024

10/10 Excellent

Faisal

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give the property one suggestion. Please change all TVs to Smart TVs so that us Non-Spanish speaking guests can entertain ourselves. Currently, most of the channels are in spanish and even the American Channels have spanish overdubbing. With a name like Intercontinental, I would expect the property to have the budget to change TVs into Smart TVs. Other than that we really enjoyed this hotel. This was our second stay with them this year and were totally satisfied with the value for our money.

Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa Veronica, morgan hill

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The caribbean restaurant excellent buffet and Antonio and Nai(girl) waiter's exceded their service with us and everyone, specially ANTONIO, Maribel the captain very nice with us but very rude with her employees, put Flan dessert back on menu, PLEASE keep Abraham and beautiful Venus at the hotel for many years!!! loved eating there both do excellent job keeping birds out of the restaurant Thank you for this beautiful hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Lille

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed 6days/5 nights in Rm 608. We were pleased with Club Suite Rm with balcony- ocean view. Shout out to the following staff : Valeris from front desk- for always welcoming and accommodating all the time. She sent me a surprise bday cake up in our room! Also to Spider-Man -Joseu, Cesar and Giovanni. For our cocktails and my micktIls! Piñada! To Reuben for our lunch by the beach! Catch of the day and Tokoya were delicious! Thanks to All of you. You are All the Best! We will be back -soon! And to Jean for taking time to chat on his daily rounds in the resort. This is an Oasis for us. We found our place here! God Bless All! - (Fridays)

Stayed 5 nights in Aug 2024

2/10 Terrible

Victoria Monique

Travelled with family and small children

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I was unable to stay at this property because my flight was cancelled due to a hurricane. The hotel is not responding to my request for a refund or a at the very least a credit. The flight cancelation is completely out my my control, there’s no sense of compassion or understanding and I will be making a report with the Better Business Bureau

Stayed 3 nights in Aug 2024

10/10 Excellent

Kellyn

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service

Stayed 5 nights in Aug 2024

10/10 Excellent

Alfonso, Hoover

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach ! The food is great and the service excellent 👍

Stayed 1 night in Aug 2024

10/10 Excellent

andres

31 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Taye Akinwale

Travelled with partner

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an awesome experience staying here. The staff are really friendly, great cusyomer service, clean environment, lovely fragrance and amazing facilities.

Stayed 3 nights in Aug 2024

2/10 Terrible

Aileen

30 Aug 2024

Disliked: Cleanliness, amenities

Friendly staff. Huge roaches and bugs in room.

Stayed 10 nights in Jul 2024

4/10 Poor

Aileen

30 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Huge roaches in room and flying bugs

Stayed 2 nights in Aug 2024

8/10 Good

GIUSEPPE

Travelled with family

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern, clean. But the beach should be cleaner.

Stayed 6 nights in Jul 2024

10/10 Excellent

Janet Marilyn

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Been staying at Intercontinental Presidente since 2011 an it's always been an awesome experience

Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and services. Beach was very nice and there is a convenience store (Go Mart) below the hotel within three minutes walk.

Stayed 5 nights in Aug 2024

10/10 Excellent

Leticia

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great Beach

Stayed 4 nights in Aug 2024

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InterContinental Presidente Cancun Resort, an IHG Hotel

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront

View all photos for Club Room, 1 King Bed (Signature)

Club Room, 1 King Bed (Signature)

View all photos for Deluxe Suite (Intercontinental)

Deluxe Suite (Intercontinental)

View all photos for Classic Room, 1 King Bed, Lagoon View

Classic Room, 1 King Bed, Lagoon View

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Classic Room, 2 Queen Beds, Lagoon View

View all photos for Classic Room

Classic Room

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Club lounge access, Lagoon View

Room, 1 King Bed, Club lounge access, Lagoon View

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

View all photos for Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

View all photos for Club Room, 2 Queen Beds (Signature)

Club Room, 2 Queen Beds (Signature)

View all photos for Presidential Suite, 1 King Bed (Coral)

Presidential Suite, 1 King Bed (Coral)

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Suite, 1 King Bed, Terrace, Lagoon View

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Club Room, 2 Queen Beds, Terrace, Ocean View

View all photos for Suite, 1 King Bed, Oceanfront (Caribbean)

Suite, 1 King Bed, Oceanfront (Caribbean)

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Club Room, 1 King Bed, Terrace, Ocean View

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

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About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More