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"Rooms are ok, but smallish. Water in the shower unpredictable hot! Staff in the restaurant and pool area super friendly. Breakfast great. Staff at ... " More
22 Feb 2024 by Félix Ruano General Manager.
Dear Cladia, Thanks for selecting Presidente InterContinental as your home during your travel to Cancun.I'm glad to learn you enjoyed your stay surrounded by the beauty of our beach and all the facilities you could find in the hotel. I offer you a sincere apology we are very sorry for the misunderstandings, your feedback is very important and please be sure we will take in into account. Cordially,
30 May 2024 by Felix Ruano, General Manager
Dear Daniel,Thank you very much for choosing Presidente InterContinental Cancun. We are delighted to hear that you found our resort clean and tranquil, enjoyed our beautiful beach facilities, and experienced good service during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Cordially,
25 Oct 2023 by Félix Ruano General Manager.
Dear André, Thank you for selecting Presidente InterContinental Cancún and for sharing your score with us, it is very valuable as it gives us an inside view into our guests' experience and helps us identify the areas we must improve in order to achieve our guests complete satisfaction. Hopefully, you will consider us for your next getaway, so you can see the improvements we have made with your comments in mind. Until then, our best regards
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking is available. This 5-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and a safe. Tempur-Pedic beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
Le Cap – This restaurant is located on the beach.
El caribeño – This restaurant is located by the pool. Open daily.
Café Urbano – On-site restaurant. Open daily.
Deck Bar – This bar is located by the pool. Open daily.
Epicentro – On-site lobby lounge. Open daily.
24-hour room service is available.
2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
