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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Punta Sam Ferry Terminal
    ‪8 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪85 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillow-top beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SLS Playa Mujeres – ALL Inclusive Collection

On private beach
Pool
All-inclusive
Spa
4.5 out of 5, Wonderful, (118)
The price is €678
for 1 room
includes taxes & fees
15 Feb - 16 Feb
SLS Playa Mujeres – ALL Inclusive Collection

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, facials or massages at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2295 out of 3241 reviews" "
Rating 8 - Good. 492 out of 3241 reviews" "
Rating 6 - Okay. 255 out of 3241 reviews" "
Rating 4 - Poor. 105 out of 3241 reviews" "
Rating 2 - Terrible. 94 out of 3241 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting this resort. Check in was quick and was offered upgrade. While checking in we asked what would be the price to extend by one night and was advised check in could not provide us the rate and to check with our butler.Waited over 30 minutes for a butler to get us as others that came after us were taken to their rooms. Unfortunately our butler was not responsive to any of our requests, and we ended up having to request a new butler. Our new butler we received for the second half of our 3 day trip was excellent. Very responsive and helped save our trip. Resort is beautiful. Restaurants and shows were good as well. Only issues is first butler for first half of trip and spa charges us for second hydrotherapy even though our first butler stated it was going to be free and he would book them. Minor detail wish pools were warmer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dhefaf

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jul 2024

10/10 Excellent

MONIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment, good food and beautiful beach
Stayed 6 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing missing was good music
Stayed 5 nights in Aug 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Marleny Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful. Our butler Omar was the best. He was professional, attentive and eager to help. I would ask for him every time .
Stayed 5 nights in Oct 2024

10/10 Excellent

Lance Cameron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this resort and loved it just as much.
Stayed 5 nights in Oct 2024

8/10 Good

Olta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are very small. the resort is not a family resort, there are no children's pools. The rooms smell of dampness . We asked for an espresso coffee in the room and they didn't bring it to us, we were told that only the adult building has espresso. I rate this resort with 8.5, probably the hotel employees or managers wrote the 9 Wonderful rating.
Stayed 7 nights in Oct 2024

10/10 Excellent

Courtenay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanest property I’ve been to. The spa was amazing and included in the package. The pool and hot tub on the balcony were very nice. Would definitely recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Cyndi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was fantastic. Chan our butler was very helpful. Our rooms were constantly cleaned. The dining options were amazingly good for a resort. There were entertainment in the evenings but that might be the only thing to improve on otherwise it was great. would highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complain about my vacation at MAJESTIC it was absolutely amazing can wait to come back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
size of room was large and loved spa tub outside on deck
Stayed 5 nights in Oct 2024

6/10 Okay

Nnenna

Travelled with family
Liked: Cleanliness, property conditions & facilities
We requested for certian rooms and they were not available. We booked three rooms together and were spilt up. The food was not terrible but not the best either. Didnt really get a sense of being on a resort. Service was sometimes fast and sometimes slow. Our view was horrible, nothing but construction. The rooms were clean but the property itself needed to be maintained better. Shower leaking and jacuzzi not working.
Stayed 4 nights in Oct 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Every single day i was asked to leave at 3 o’clock the nicest pool because of weddings, I was asked many times to wait and not pass by because staff was taking pictures . Food was good.
Stayed 7 nights in Oct 2024

8/10 Good

TRUC TRUNG

Stayed 6 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler, Chang was amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Bernard

The room and the property nice but the resort is boring there’s not much to do !
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenden

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
From the start to finish our stay was amazing. We were upgraded to "THe Club" which gave us access to everything and unlimited food and beverage options. Every member of the staff was extremely friendly and courteous. We enjoyed the infinity pool great, easy beach access. Manicured beaches! The Kabuki restaurant is a must. Edwin was an amazing cook and absolutely hilarious. I didn't want to leave.
Stayed 5 nights in Oct 2024

10/10 Excellent

Viggo

Stayed 5 nights in Aug 2024