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Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Exterior
NEW Preferred Club Indigo Junior Swim Out Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    4 min walk
  • Lemongrass
    1 min walk
  • Cancun Bus Station ADO
    33 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Master Suite Beach Front Swim Out King

  • 97 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

  • 57 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Master Suite Ocean Front King

  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Beach Front Swim Out Double

  • 48 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Beach Front Swim Out King

  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Junior Suite Tropical View

Terrace/patio

Preferred Club Family Junior Suite Tropical View

  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Junior Suite Tropical View

Terrace/patio

Family Junior Suite Tropical View

  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Governor Suite

  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Terrace/patio

Junior Suite, 2 Double Beds (Deluxe)

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Tropical View Double

Terrace/patio

Deluxe Junior Suite Tropical View Double

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Junior Suite Ocean Front King

  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Deluxe)

Terrace/patio

Junior Suite, 1 King Bed (Deluxe)

  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front | Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Master Suite Ocean Front

  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa | Terrace/patio

NEW Preferred Club Indigo Two-Story Villa

  • 120 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double | Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Junior Suite Ocean Front Double

  • 57 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day Preferred

Terrace/patio

Deal of the Day Preferred

  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out | Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

  • 114 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Suite Tropical View King

Terrace/patio

Deluxe Junior Suite Tropical View King

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double | Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

  • 57 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Terrace/patio

Deal of the Day

  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Aerial view

Dreams Riviera Cancun Resort & Spa - All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
4.3 out of 5, Excellent, (1079)
The price is €682
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Dreams Riviera Cancun Resort & Spa - All Inclusive

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 488 accommodations with iPod docking stations and free minibar items. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts, complimentary bicycles and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Dreams Spa by Pevonia has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Dreams Sapphire Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 7 restaurants, a coffee shop, a swim-up bar and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body treatments or detox wraps at Dreams Spa by Pevonia
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 4-minute walk from Arrecife de Puerto Morelos National Park and 13 minutes on foot from Puerto Morelos Beach
  • Dogs welcome for a fee (restrictions apply)
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 7 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1034 reviews" "
Rating 8 - Good. 248 out of 1034 reviews" "
Rating 6 - Okay. 151 out of 1034 reviews" "
Rating 4 - Poor. 59 out of 1034 reviews" "
Rating 2 - Terrible. 96 out of 1034 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a last minute deal to Dreams Sapphire and were so happy with our stay. Rooms were perfect, mini bar was great and stocked, resort food was very very good - perhaps one of the better we have ever had. We got a taxi into Playa Del Carmen one day and were helped by the VIP table. Ubers are not really a thing so its kinda expensive but fun for a day. Beach was taken care of, pool had alot of fun and lots of waiters, restuarants were awesome. We only waited one night and knew we would so had a salad at the buffet before. Overall- we would be back easily.
Stayed 4 nights in Sep 2024

4/10 Poor

Puneet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and checkout is horrible.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2024

6/10 Okay

Danielle

Travelled with partner
The beach had a lot of seaweed built up on beaches. It was not a very nice beach at all. The pictures were misleading. Although we understand it was low season, the bars closed early and only certain restaurants were open each night without warning as to which would be closed. This made planning where to go difficult. The buffet was also fairly minimal with poor options. The staff were great though and we had a very enjoyable excursion. The beach bar is also great but it took us a few days to find it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the indigo club and it was great. We will be back
Stayed 4 nights in Sep 2024

2/10 Terrible

sharon

Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica, Miami Gardens

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I would totally recommend.. it was awesome!!!
Stayed 3 nights in Sep 2024

8/10 Good

Satchel

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Valentin Lvovich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a main buffet a little bit too hot, but overall nice place, nice people, nice beach.
Stayed 6 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, kind staff, great food and pool and beach. Highly recommend
Stayed 3 nights in Aug 2024

2/10 Terrible

Alnawaz Fatehali

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Julio Ernesto Cardenas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amé las instalaciones el servicio 10/10 recomiendo este lugar
Stayed 3 nights in Sep 2024

10/10 Excellent

Taishima Cannie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I absolutely love the resort we stayed at. Didn’t know location was so far from convenient store. Other than that Everything was great!
Stayed 3 nights in Sep 2024

2/10 Terrible

Brooke Tiffany

Hard to reach and not understandable
Stayed 3 nights in Aug 2024

4/10 Poor

Amanda Gail

Stayed 7 nights in Aug 2024

10/10 Excellent

Yesenia

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a very nice getaway for a few days. The food was good, room was in a great location and clean, staff was very helpful and friendly. It was a great place to relax and enjoy our time together. It was safe. I wish the food options were visible and we did not need to use the app. Went to dinner a few days and the restaurant was closed that night. The entertainment was lame. No excitement at the pool during the day but was okay in the evenings. We truly enjoyed ourselves!
Stayed 3 nights in Aug 2024

10/10 Excellent

James Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really really enjoyed this hotel. Our 5 kids also had an amazing time. We went to celebrate my wife's 50th birthday and she also had a blast! Room service was available 24/7, te preferred club was one of our favorites. The rooms are clean and beautiful. The food is delicious, the drinks also delicious. The restaurants are nice and the employees do their best to make you feel great!! We will definitely be back. Thank you
Stayed 7 nights in Aug 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Service, everything in one place easy and convenient.
Stayed 4 nights in Aug 2024

6/10 Okay

Denise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants was very limited with it being an all inclusive hotel. There were some sort of work going on with the building. Staff was friendly though.
Stayed 3 nights in Aug 2024

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness, amenities
Algunos meseros y cocineros del buffet tenían mala actitud y se sentía descriminacion, cuando hicimos el check out el señor del escritorio de nombre Roberto, con una actitud muy mala especialmente cuando le dijimos que íbamos a pagar en efectivo los gastos extra.
Stayed 8 nights in Aug 2024

8/10 Good

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024