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Ocean Coral & Turquesa All Inclusive

4.5 star property
VIP Access

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Poolside bar
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments
Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪14 min walk‬
  • Puerto Morelos Town Square
    ‪9 min drive‬
  • Ojo de Agua Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Royal Master

Privilege Royal Master | Premium bedding, free minibar, in-room safe, desk

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe Sea View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Sea View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

  • Sea view
  • 36.4 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite | Premium bedding, free minibar, in-room safe, desk

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Master Suite

Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk

Privilege Master Suite

  • Partial ocean view
  • 89 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Coral & Turquesa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, Access to hot tub, a sauna and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.
Our customers tell us they can't get enough of Ocean Coral & Turquesa All Inclusive's great location. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine at Casa del Mar, one of the property's 10 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages, thalassotherapy or manicures and pedicures at Despacio Spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square
  • Shopping centre shuttle service available for a fee
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 4.5-star Puerto Morelos property is smoke free.

Casa del Mar – This family restaurant specialises in local and international cuisine and serves breakfast, brunch and dinner.
Blue Moon – This bistro specialises in French cuisine and only serves dinner. Open daily.
Sensai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Hacienda Los Girasoles – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Route 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1053 out of 2195 reviews
Rating 8 - Good. 591 out of 2195 reviews
Rating 6 - Okay. 304 out of 2195 reviews
Rating 4 - Poor. 154 out of 2195 reviews
Rating 2 - Terrible. 93 out of 2195 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was very run down and old, but the property has a lot of potential. I should have paid attention to the reviews about the AC because its terrible in the rooms, we switched twuce. Rooms are also moldy but pretty if that makes sense. Staff is VERY VERY attentive!!
Stayed 7 nights in Nov 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bath tub didn't drain out the water in our two rooms. The vent in our bathroom made a loud noise.
Stayed 5 nights in Dec 2024

8/10 Good

Lisandra Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location. Good views, staff is friendly. But it needs retouch in some spaces. And an upgrade for the app for making reservations in specific restaurants, the spaces are limited. Overall the hotel is good
Stayed 7 nights in Dec 2024

4/10 Poor

Kristie

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful but you’ll need to pay lots of tips
We stayed here for 6 nights over the Christmas period. We booked a Privilege Package. Overall the resort is beautiful, our room was great and clean which I appreciated. We never had to fight for a chair at the pool or beach which was great - there was room for everyone. However, if you stay here expect to be constantly forking out additional cash. As soon as you arrive you have to pay an additional eco tax when you check in, then a reef tax if you want to do anything on the ocean and then the $50 resort credit you get when booking through this website can only be used on certain things and only to certain amounts and they only tell you that when you check out (at check in you’ll be told the credit can be used for any resort expense, just like cash). For example they would only let me use a max of $10 resort credit on a $185 spa appointment. The staff only work for tips! We missed tipping housekeeping one day because they came way earlier than other days and the job they did was barely acceptable. During that clean they took our room service bags outside the room and left them there. The raccoons then got into them and NO one cleaned it up for 3 days! Even though housekeeping was around and there was maintenance work going on in that area during the day. The staff works tips and if they weren’t going to get one to clean up the mess they precipitated then they were not interested in the work.
Stayed 6 nights in Dec 2024

4/10 Poor

Talina

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was old and outdated. Food choices were limited and not the greatest. Front desk staff was nice but could not get good housekeeping service. The rooms were old and musty. The showers smelled of mildew and the AC didn’t work. The beach was beautiful to look at but rocky and filled with seaweed. The pools were cold but our kids still enjoyed the mini water playground. Also disappointed in the night time entertainment, or lack there of. Be warned they discriminate against and mark you with different color wristbands if you purchase through Expedia (and it’s highlighted on your name when you check in). It’s more expensive to pay through sites like this and I could see they gave the better room to family that booked through the hotel directly and treated them better.
Stayed 3 nights in Dec 2024

8/10 Good

trinidad

Liked: Cleanliness
The staff were so nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Jared William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort. Definitely would go back
Stayed 6 nights in Dec 2024

8/10 Good

Thomas K

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good for the price.
Stayed 5 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The resort was very clean and comfortable. The staff were all very polite. The only regret is that several of my group got very sick from what we deduced was undercooked chicken from the hibachi restaurant.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Joselyn

Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time and may go back in the future. We would definitely recommend staying here. It is on the beach, has nice entertainment, nice restaurants, and great pools! It is also close to Cancun airport.
Stayed 5 nights in Dec 2024

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property especially because of the room upgrade. Thank you.
Stayed 5 nights in Dec 2024

2/10 Terrible

Chinmoy

Travelled with family, Travelled with group
Disliked: Staff & service
Let me start with the positives about the property. The quality and choices for the food at the buffet are good. Wet bar day staff during 22-26 were very nice. The food at the French, asian and ocean burger restaurants were good. Negatives - access road to the resort is unsafe and full of pot holes. Check in process is ancient and takes a long time. Josue, who checked us in was overwhelmed because he was checking in 3 rooms for us…really that is your entire job description. Most staff is rude, does not care for customers at all, and can’t speak English. They will do things wrong all the time and then will get mad at you for complaining. Restaurant reservations is nightmare. The only reason we got to try the restaurants was because we booked one room under priority. Butlers assigned to priority use up the priority and general quota in advance to book the reservations so when the general quota tries to book the restaurant on the day of (they are not allowed to reserve in advance), most reservations are gone. General Reservation process is a joke. If you do get the reservation, prepare to sit for a two hour meal. Service is painfully slow. Food in Italian restaurant was awful. Ocean burger staff made a sexist comment to my friend. If you ask for towels or anything for your room, be prepared to wait for an hour. For sure not returning or recommending this resort ever!

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

ROBERTO Tatsuya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Beautiful place (beach). Beautiful buildings. A lot of things to do
Stayed 5 nights in Dec 2024

10/10 Excellent

Fabiola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don’t care to spend time in the ocean waves then this is a great resort
Stayed 3 nights in Dec 2024

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The buffet was good, lots of variety, the fruit was not super fresh. The mixed drinks were okay. Our room was on the very end of the facility so it was a little walk to the pool. The shower did not drain properly, and the air conditioner was squeaky.
Stayed 4 nights in Dec 2024

10/10 Excellent

ROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the beach, good food, excellent restaurants. Check in was kind of late, almost at 330pm. Would recommend the hotel to do an express check out Had to pay for the kayaks activity, which I thought was included but overall was good. Excellent service of the hotel staff
Stayed 4 nights in Dec 2024

8/10 Good

kannan

Travelled with family
Liked: Cleanliness, amenities
Good and safest place to stay we enjoyed lots, but only thing is some staff severing food not politely. Washroom smells bad.
Stayed 5 nights in Dec 2024

8/10 Good

Judith, Port Elgin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, medium sized property with wonderful staff and many dining options. Had an excellent stay!
Stayed 9 nights in Dec 2024

4/10 Poor

lyubov, Chester

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very crowded ,limited beach towels ,beach chairs awful condition ,hard to reserve a restaurant,line for buffet ,workers not friendly
Stayed 3 nights in Dec 2024

4/10 Poor

Catalina

Stayed 7 nights in Dec 2024

6/10 Okay

Philip Andrew

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Benjamin Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

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