Paradisus Cancún – All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

March 2025

April 2025

4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Premium bedding, free minibar, in-room safe, desk

9 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
All-inclusive
Spa
Room service
Laundry

Explore the area

Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

Aquaworld
‪5 min walk‬
La Isla Shopping Mall
‪4 min drive‬
El Rey Ruins
‪5 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪18 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

The Reserve Junior Suite Sunset View Adults Only

44 sq m
Lagoon view
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite Sunset View

44 sq m
Lagoon view
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite Ocean View

44 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Junior Suite Sunset View

34 sq m
Lagoon view
Sleeps 4
1 King Bed

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

102 sq m
Lagoon view
Sleeps 4
2 Double Beds and 1 King Bed

Premium Master Suite Sunset View

61 sq m
Lagoon view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Suite Sunset View

52 sq m
Lagoon view
Sleeps 4
1 King Bed OR 2 Double Beds

Grand Junior Suite Ocean View

44 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Ocean View

44 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite – Ocean View

60 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds

Family Concierge Master Suite Ocean View

55 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite – Ocean View

44 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds

The Reserve Master Suite Sunset View Adults Only

60 sq m
Lagoon view
Sleeps 3
1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite – Ocean View

55 sq m
Ocean view
Sleeps 3
1 King Bed

The Reserve Suite Sunset View Adults Only

55 sq m
Lagoon view
Sleeps 3
1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Pet-friendly

for 1 room

includes taxes & fees

23 Mar - 24 Mar

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools

Spend the day relaxing at the beach, practising your swing on Paradisus Cancún – All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.

Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Paradisus Cancún – All Inclusive's great beach location. During your stay, you're just a quick walk from Aquaworld. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.

Free WiFi
Free self-parking
Enjoy international cuisine with garden views at Malva Food Bazar, one of the property's 9 restaurants and 7 bars/lounges
Take a swim in the 4 outdoor pools
Indulge with manicures and pedicures, reflexology or body scrubs at YHI Spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes a golf course, tennis courts and a gym
Guests like the restaurant and bar
Just a 3-minute drive from Luxury Avenue Shopping Mall and a few minutes from Museo Maya Trailhead
Local-area shuttle service available

Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

Malva Food Bazar – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Sal Steak Cave – This fine-dining restaurant specialises in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Cielo – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Sante – This restaurant specialises in Mediterranean cuisine. Open daily.

Lemon Fish – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Premium alcoholic drinks included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Land activities

Fitness facilities

Tennis

Children's club

Lessons/classes/games

Aerobics

Cooking

Dancing

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Area shuttle
Free self parking on site

Food and drink

7 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cielo
Lemon Fish
Malva Food Bazar
Sal Steak Cave
Sante

Things to do

4 outdoor pools
9-hole golf course
Arcade/game room
Books
Children's pool
Evening entertainment
Free children's club
Full-service spa
Games
Golf
Health club
Sauna
Shopping
Tennis
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting room

Outdoors

Beach towels
Beach umbrellas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

Lift

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

50-inch LED TV with cable channels

Food and drink

Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

All Inclusive Paradisus

All Inclusive Paradisus Cancun

Cancun All Inclusive Paradisus

Cancun Paradisus Resort

Paradisus All Inclusive Resort

Paradisus Cancun

Paradisus Meliá Cancun All Inclusive Resort

Paradisus Cancun Resort

Paradisus Cancun Resort All Inclusive

Paradisus Resort Cancun

Cancun Gran Melia

Gran Melia Cancun Hotel Cancun

Grand Melia Cancun

Melia Cancun

Paradisus

Paradisus Meliá All Inclusive Resort

Paradisus Meliá Cancun All Inclusive

Paradisus Meliá All Inclusive

Paradisus Meliá Cancun All Inclusive All-inclusive property

Paradisus Meliá All Inclusive All-inclusive property

Paradisus Cancun All Inclusive Resort

Paradisus by Meliá Cancun All Inclusive Resort

Paradisus by Meliá Cancun All Inclusive

Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

WEN QI

9 Dec 2024

Stayed 6 nights in Nov 2024

10/10 Excellent

Amaury Sanchez, miami

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super big hotel good for adults and kids too

Stayed 1 night in Dec 2024

8/10 Good

shandera, North Miami

Travelled with family and small children

8 Dec 2024

Liked: Cleanliness, staff & service, amenities

Everything was great about the property besides the food. The food was not good at all at all at all.

Stayed 1 night in Dec 2024

10/10 Excellent

Sandra Hernandez De

Travelled with family

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Property is in a good location, great beach and good food. Love guest service

Stayed 5 nights in Nov 2024

8/10 Good

Klodjan

Travelled with family

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great but not sure the reserve was worth it.

Stayed 4 nights in Dec 2024

6/10 Okay

Metin

7 Dec 2024

Liked: Cleanliness, staff & service, amenities

It was ok overal, not great not bad.

Stayed 5 nights in Nov 2024

6/10 Okay

Martin

Travelled with family

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Nov 2024

8/10 Good

Angeliki

6 Dec 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

Veronica Elizabeth

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

2/10 Terrible

Yoshihara

6 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Monica

Travelled with family

5 Dec 2024

Liked: Cleanliness, staff & service

The property needs improvements. Everything closed after 11.00 pm .

Stayed 4 nights in Nov 2024

6/10 Okay

Natalia

Travelled with family, Travelled with partner

4 Dec 2024

For 5 days stay we haven’t had one single day when we can sit on beach chairs next to the pool or even towel ( few times a day they were out if towels)…. Lunch and dinner in buffet were very limited and dinner in restaurants very small portions

4/10 Poor

Dinesh

Travelled with family

4 Dec 2024

Disliked: Staff & service, amenities, property conditions & facilities

Huge difference from moon palace. Other than lemon fish, food was of poor quality. Expensive spa. We came for tropical food. Papaya, Guava, Pineapple were limited. Coconut water cost was exorbitant like Europe. Too expensive for average quality. Hats off to all hardworking staff there. Not sure if they make enough money to justify their hard work.

Stayed 4 nights in Nov 2024

10/10 Excellent

Hiren Gopalbhai

Travelled with family, Travelled with group

4 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The flight and airport transportation were excellent—smooth, punctual, and hassle-free. At the resort, checking in at the front desk was a bit disappointing. Despite booking in advance and repeatedly requesting a specific bed preference (even submitting the arrival form three times with the details clearly mentioned), the request could not be accommodated. I understand room assignments are subject to availability, but it was frustrating given the multiple attempts to ensure this detail was addressed. Eventually, they offered a room on a different floor, but it took some effort to resolve. On a positive note, the dinner options were fantastic, and reserving through Expedia was incredibly convenient. However, the all-inclusive buffet experience left much to be desired. The food quality was average, and there was always a rush during breakfast and lunch, requiring long waits in line. That said, everything else about the resort was exceptional—the service, property, and location were truly 5-star.

Stayed 6 nights in Nov 2024

2/10 Terrible

Jason

Travelled with family

4 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Awful resort. Rooms are extremely dated, old, run down, disgusting. Rooms and bathrooms feel like a subway station. You won't be able to sleep at night as you will here loud music until 4 am. Food is also terrible. The buffet has limited seating, service, and food selection. All the food is old recycled food from the previous days including the specialty restaurants. For kids, there's almost nothing for them here. Restaurants and buffet dont even serve kids food.

Stayed 5 nights in Nov 2024

6/10 Okay

Silvia

3 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Servicio normal

- Ibamos por celebrar aniversario y fue un dato que nos pidieron antes de llegada, no tuvieron ningun detalle sobre ello. - Todo lo quieren cobrar extra - La comida dejaba que desear, algunas cosas recalentadas, he estado en otros resorts con mucha mejor calidad - Algunas personas fueron muy amables pero otras no, incluso no saludaban y andaban como molestos, no daban guia, nada excepcional. - Personal mal capacitado, al consultar cosas sencillas unos decian una cosa, otros otra

Stayed 3 nights in Nov 2024

4/10 Poor

Shaun

3 Dec 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 7 nights in Nov 2024

10/10 Excellent

Adenike Oluwabunmi

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a great place. I will be visiting again soon.

Stayed 4 nights in Nov 2024

10/10 Excellent

victoria

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

4/10 Poor

Andrew Michael, Scarborough

2 Dec 2024

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 7 nights in Nov 2024

2/10 Terrible

Martin

2 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The concierge only contacted me the next day of my arrival. The restaurants were very difficult to book ( concierge will initially tell you that is all booked until you insist and complain when suddenly finds space), Malva food is very low quality with long lines for the reasonable dishes, and very limited protein, the included excursion did not have space ( found space only after complain), the service at the beach is very slow ( 2 drinks in 5 hours), no refill in minibar if you don’t call. Very low level service for a beautiful hotel.

Stayed 3 nights in Nov 2024

10/10 Excellent

Mairelis

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

2/10 Terrible

Vladimir

Travelled with family

2 Dec 2024

Disliked: Staff & service

They wouldn’t stop bothering me to sell me a membership,fail to aid Us on getting MTS to pick us on time,we had to call a taxi so we wouldn’t miss our plane,bad experience

Stayed 6 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone that works here goes above and beyond to make sure that you were having a wonderful time. The property is amazing. The restaurant are divine.

Stayed 4 nights in Nov 2024

10/10 Excellent

Ravi Shankar

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the ambiance and the entire experience overall.

Stayed 5 nights in Nov 2024

Paradisus Cancún – All Inclusive

Choose dates to view prices

Photo gallery for Paradisus Cancún – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

View all photos for Junior Suite Sunset View

Junior Suite Sunset View

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

View all photos for Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

View all photos for Premium Two Bedrooms Master Suite

Premium Two Bedrooms Master Suite

View all photos for Premium Master Suite Sunset View

Premium Master Suite Sunset View

View all photos for Premium Suite Sunset View

Premium Suite Sunset View

View all photos for Grand Junior Suite Ocean View

Grand Junior Suite Ocean View

View all photos for Family Concierge Junior Suite Ocean View

Family Concierge Junior Suite Ocean View

View all photos for The Reserve Adults Only Master Suite – Ocean View

The Reserve Adults Only Master Suite – Ocean View

View all photos for Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

View all photos for The Reserve Adults Only Junior Suite – Ocean View

The Reserve Adults Only Junior Suite – Ocean View

View all photos for The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only

View all photos for The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

View all photos for The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

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About this property

Paradisus Cancún – All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know