Hotel Riu Palace Kukulkan - Adults Only

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only

4 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Lobby sitting area
Exterior
Sun deck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Room service

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪4 min walk‬
  • Marlin Beach
    ‪5 min walk‬
  • Hotel Zone Beaches
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (M)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (C)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (U)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Hotel Riu Palace Kukulkan - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Kukulkan - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Kukulkan - Adults Only offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Hotel Riu Palace Kukulkan - Adults Only gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with aromatherapy, massages or body wraps at the spa
  • Amenities include convenience store, laundry facilities and a lift
  • Guests have great things to say about the pool and the location
  • Just a 2-minute drive from La Isla Shopping Mall and 7 minutes from Iberostar Cancun Golf Course
Hotel Riu Palace Kukulkan - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only offers its guests 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

The luxury Hotel Riu Palace Kukulkan - Adults Only also features barbecue grills, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Riu Palace Kukulkan - Adults Only has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Cancun
Hotel Riu Palace Kukulkan - Adults Only Hotel
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Cancun
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Hotel Cancun

Hotel Riu Palace Kukulkan - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2203 out of 3201 reviews" "
Rating 8 - Good. 563 out of 3201 reviews" "
Rating 6 - Okay. 244 out of 3201 reviews" "
Rating 4 - Poor. 78 out of 3201 reviews" "
Rating 2 - Terrible. 113 out of 3201 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Spring Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been in others all inclusive hotels, but this one took me for surprise. Hotel looks brand new, staff amazing, attention 5 stars and food delightful. We definitely will come back. Thank you for the amazing days that we spent there.
Stayed 5 nights in Oct 2024

10/10 Excellent

MARK R, MARION

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

sidney

Travelled with group
Disliked: Property conditions & facilities, room comfort
Scam
The scammed us for money saying i broke my door frame to my room. It was like that when we checked in. They help me hostage for 4000 pesos and wouldnt let me leave. Very sad i have stayed at a bunch of places in cancun this was by far the WORST. Stay far awat
Stayed 4 nights in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, nice friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities around the pool were very nice!!! As well as the entertainment. The only down was that we only get 1 pool towel per person
Stayed 5 nights in Oct 2024

8/10 Good

Mashelia

Travelled with partner
The services was very good the resort is very clean. The food was edible but could be better. We got there early wand could not get anything to eat until 12:00 noon because everything was shut down. It would be help if we could we get a snack var
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time! Staff was extremely friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Francky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an AWESOME experience for my wife and I. Extremely clean, lots of food, drink choices & all delicious. Great location for shopping & night life. Love the option of the four swimming pools. Excellent staff, they were all super friendly. We will be returning soon.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yengibar

Liked: Cleanliness
Awesome
Stayed 7 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Abid

Liked: Cleanliness, staff & service, property conditions & facilities
It was best experience very nice place good size of rooms very clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Creia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and well maintained property with good food for an inclusive property with friendly staff great location for people that like to shop at luxury designer stores the luxury mall is walking distance plus good restaurants off property nearby and lots of excursion options plus no seaweed or rocks on the beach 😊
Stayed 3 nights in Oct 2024

10/10 Excellent

Misti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!! Everyone was so nice and made Sure you had everything you wanted and needed . Staff is so friendly, food and drinks were delicious.
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. They keep the entire hotel clean 24/7 it was spotless. The staff was amazing took great care of us.
Stayed 5 nights in Oct 2024

10/10 Excellent

elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this resort, thanks to the outstanding staff—Roger, Ilece, Jorge, Julio, Daniel, Rudolpho, Arturo, and Cocom. Jackie’s yoga class was a lovely highlight. While the Elite Club offers nice perks, I found it frustrating that drinks were only served by staff at the elite pool. Pepe’s could use more variety, and allowing buffet food poolside would be great. The silent disco was fun, and the lounge bar upstairs from La Latina has amazing views. The lobby bar's espresso martinis were fantastic, though the pool bar drinks were too sweet. Food was mostly excellent, especially the Asian street food and breakfast tacos. The buffet had a good variety, but the restaurants are small, leading to long waits. This resort is perfect for a relaxing getaway, but not for those seeking a party atmosphere. The oceanfront room was a highlight, and the late 1 PM elite checkout was a bonus. Just be cautious of the slippery buffet floors! Overall, a great choice for a laid-back vacation!
Stayed 5 nights in Oct 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, food, view, beach was super clean, everything was exceptionally great. My only complaints are that they shut the pools down at 7pm which seems early to me and the transportation service from and to the airport sucked. I would recommend booking your own transportation or using a taxi/uber service. Other than that, I would highly recommend this hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Catalina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, cleanliness was very good, the reception area floors are very slippery an accident is waiting to happen, I use a cane and many times I was about to fell but my companion was able to hold me . Should have some runners in the middle to prevent accidents.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed The view to the water from my room, so convenient I will just get out of my hotel room and walk four minutes and I was on the beach Playing with the waves. The people do a great job, keeping the hotel very clean. The people that work in the dining area: Saul, Edirson, Viridiana, Ana, Abraham,and Andrea. They do a fantastic job with the guest. I will definitely go back, all of them provide great service!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kishea

Stayed 4 nights in Oct 2024

10/10 Excellent

Jessenia, Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lee

Stayed 5 nights in Oct 2024