See all properties

Hotel Riu Palace Kukulkan - Adults Only

4.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only

4 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Exterior
Lobby sitting area
Sun deck

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Spa

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    4 min walk
  • The Azur
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (C)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

Building design

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.3 out of 5, Excellent, (781)
The price is €491
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

About this property

Hotel Riu Palace Kukulkan - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Kukulkan - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Kukulkan - Adults Only offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Hotel Riu Palace Kukulkan - Adults Only gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with body wraps, aromatherapy or massages at the spa
  • Amenities include convenience store, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from La Isla Shopping Mall and 6 minutes from Cancun Convention Center
Hotel Riu Palace Kukulkan - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only offers its guests 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

The luxury Hotel Riu Palace Kukulkan - Adults Only also features barbecue grills, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Riu Palace Kukulkan - Adults Only has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Cancun
Hotel Riu Palace Kukulkan - Adults Only Hotel
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Cancun
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Hotel Cancun

Hotel Riu Palace Kukulkan - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2104 out of 3062 reviews" "
Rating 8 - Good. 539 out of 3062 reviews" "
Rating 6 - Okay. 232 out of 3062 reviews" "
Rating 4 - Poor. 78 out of 3062 reviews" "
Rating 2 - Terrible. 109 out of 3062 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me dueron el swervicio de traslado de hotel al areopuero
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many RIU properties and they never disappoint. The staff was great, food was great, and all our needs were met.
Stayed 3 nights in Jul 2024

6/10 Okay

Desirae

Travelled with partner
Only two of the restaurants were open. Although they were open it was very small and very difficult to get a seating. We had to eat at the buffet most of the nights. We had ordered from room service and it took over an hour to get our food. All the restaurants closed early and there wasn't a lot of night time snacks/ food. It took almost all day for our room to get cleaned by house keeping. When they did come for house keeping they didn't fill up the soap or tissue box.
Stayed 5 nights in Sep 2024

10/10 Excellent

Zaia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing and very fun time!! I definitely did enjoy my time here. The staff were amazing! Food was awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zakia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Experience.Will be back again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent.
Stayed 5 nights in Jun 2024

10/10 Excellent

Nikkita

Stayed 4 nights in Sep 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Trudy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel great service very clean and cleaned up. Would definitely stay again.
Stayed 5 nights in Sep 2024

6/10 Okay

Osmany, West Miami

Stayed 5 nights in Aug 2024

8/10 Good

Katya

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a good experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved this property. It was our first time in Cancun and at a resort in general and this place set the bar super high. Super clean, organized, everything looked elegant, staff was incredible. Andrea at the front desk was amazing. Can’t say enough. We WILL be back.
Stayed 5 nights in Sep 2024

8/10 Good

CHRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOULD HAVE GIVEN A FIVE STAR BUT THE - LOBBY BAR. I WILL GO OVER THAT IN A SECOND. THE HOTEL WAS VERY NICE CLEAN GREAT STAFF. RESTAURANTS WERE GOOD - LEAST FAVORITE WAS MEXICAN. THE BUFFETT HAS TO ME THE BEST BUFFET YET I HAVE GONE TO AT ALL INCLUSIVE HOTEL. POOLS WERE NICE SOME WARMER THAN OTHERS AND THE OCEAN WAS GORGEOUS!!! THERE IS PLENTY OF SHOPPING ACROSS THE STREET DIDN’T NEED A BUS OR TAXI. OCEAN FRONT SWEET WAS AWESOME! 1) -BUT I HAVE TO SAY YOU HAD A MALE AND FEMALE BARTENDER AT THE LOBBY BAR IN THE EVENING THAT REFUSED TO SERVE ME AND MY WIFE - I HAVE NO IDEA WHY??? THEY GAVE US DIRTY LOOKS AND LOOK THE OTHER WAY EVEN WHEN THERE WAS NO ONE ELSE TO SERVE. SO WE SAT DOWN AT A TABLE AND THE WAITRESS SERVED US WAS GREAT. VERY DISAPPOINTING YOU HAVE STAFF LIKE THAT AT THE BAR. IT COST YOU A 5 STAR RATING. ALSO WE TIP VERY WELL AND A MISSED OPPORTUNITY FOR THEM. 2) I HAVE TO SAY YOUR INTERNET AND WIFI WAS HORRIBLE - 3 G NETWORK FOR A NEW HOTEL DOESN’T REALLY MAKE SENSE - MAYBE CUTTING CORNERS. BUT OVER ALL GOOD EXPERIENCE GREAT HOTEL!! AND THANK YOU FOR A GREAT / GORGEOUS 5 DAY STAY!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay food was great great staff throughout Hurricane Helen it was very well prepared and very well organized!!! Will come back anytime loved it
Stayed 3 nights in Sep 2024

10/10 Excellent

Martine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Not a party resort but a good amount people there to interact with. They transport you to the RIUs where parties are hosted. So that provided a good balance Of peace and quiet, but entertainment if you want it. The food was a 7/10 So better than most resorts. I’d come back. This was the first resort experience for my family and everyone said they’ll do it again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing Hotel, service is excellent, we were celebrating our 25Th anniversary and we couldn’t not picked a better hotel, they made so special for us, not only service but many food options and great location, we live it to the end!!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Mayra G Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is bilingual and friendly
Stayed 8 nights in Sep 2024

10/10 Excellent

Jacqueline Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was hit or miss. Overall we had a great time! Definitely recommend the RIU party it was so much fun.
Stayed 6 nights in Sep 2024

10/10 Excellent

Luis Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is Great
Stayed 5 nights in Sep 2024

8/10 Good

Oscar D Araiza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had 4 items in 24/7 hr menu
Stayed 4 nights in Sep 2024

4/10 Poor

Tasha

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
I booked through Expedia for ocean view! I got to resort they asked if we wanted to upgrade to elite so we agreed but wanted to keep ocean view. Well we got partial ocean view. I go downstairs to upgrade my other party and explain what they gave me nobody understands. Also not to mention the parties are off the resort and other ones, when I go to resorts I expect my activities to be on site, not load on bus and travel. The drinks are not what’s in the bottle, I know what Parton tastes like and it wasn’t patron. The best part is the pool and view from the pool. It’s amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a brand new hotel
Stayed 5 nights in Sep 2024

8/10 Good

Clarence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good hotel for adults.
Stayed 4 nights in Aug 2024

10/10 Excellent

Princeton

Stayed 3 nights in Sep 2024

10/10 Excellent

Shantel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this resort. Everyone was helpful polite and friendly. Made me and my guest feel at home and we will most definitely be returning
Stayed 4 nights in Sep 2024