4/10 Poor
Shawn
Travelled with partner
1 Nov 2024
Disliked: Staff & service, amenities
View from room was good, partial ocean view. There’s zip line for kids. But… Elevators were slow. Very noisy when it’s raining. All inclusive but we can’t request some liquor to our room. I had to pay to take a bottle in my room, expensive like 3x or 4x the price. Unlike other resorts, when you can request for bottles of liquor to deliver to your room. Also room service has a charge of $12. Food is free but for the delivery they charge you. So they kinda discourage you to eat and drink in your room to relax. The hallway on the ground floor between the restaurants wasn’t designed for the amount of rooms they have. Restaurants for dinner were ala carte, but serving is very small and lukewarm. Main buffet has very small variety of food. No handwash station behind the buffet service area where the cooks work, or anywhere. For breakfast you have to go before 9:00, or else you will have to wait in line, and it’s not even busy inside. And no bacon. If you hate someone, recommend this resort.
Shawn
Stayed 3 nights in Oct 2024