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Superior Honeymoon Suite Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Two Bedroom Presidential Suite - Ocean View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Deluxe Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Junior Suite Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Governor Suite Partial Ocean View - King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Junior Suite Ocean View - Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Sun Palace Cancun - Adults Only - All-inclusive's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Italian cuisine at La Tratto, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Delfines Beach
  • Airport shuttle service available for a fee

About the Sun Palace Cancun - Adults Only - All Inclusive

Location Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All meals, snacks and beverages included
  • 24-hour room service

Not included

  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • All available drinks included
  • 24-hour room service
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Service charge included
  • Transport to offsite activities not included
  • Offsite tours not included
  • All non-motorized water sports included
  • All meals included

Property Features

Sun Palace Cancun - Adults Only - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sun Palace Cancun - Adults Only - All-inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4.5-star Cancun property is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature down duvets. Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • Jetted
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 11:30 AM.

La Tratto – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Aurora – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Fuego – This restaurant specialises in Latin American cuisine and only serves dinner. Reservations are required. Open daily.

Thai – This restaurant only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sun Palace Cancun - Adults Only - All-inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sun Palace Cancun - Adults Only - All-inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

  • Security system
  • Staffed front desk
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Sun
  • Sun Couples
  • Sun Palace Couples
  • Sun Palace Couples Only
  • Sun Palace Couples Only All Inclusive
  • Sun Palace Couples Only All Inclusive Cancun
  • Sun Palace Couples Only Cancun
  • Sun Palace Couples All Inclusive Cancun
  • Sun Palace Couples All Inclusive
  • Sun Palace Couples Cancun
  • Sun Palace Couples All Inclusive All-inclusive property Cancun
  • Sun Palace Couples All Inclusive All-inclusive property
  • Sun Couples Inclusive inclusi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.