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The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    ‪4 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪5 min walk‬
  • Ballenas Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(135 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.6 out of 10
Exceptional
(77 reviews)
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(27 reviews)
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.8 out of 10
Exceptional
(7 reviews)
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.8 out of 10
Excellent
(45 reviews)
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas and a free area shuttle.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Just a 2-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served a free self-service breakfast daily from 7:00 AM to 11:00 AM.
La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1512 out of 2565 reviews" "
Rating 8 - Good. 571 out of 2565 reviews" "
Rating 6 - Okay. 282 out of 2565 reviews" "
Rating 4 - Poor. 105 out of 2565 reviews" "
Rating 2 - Terrible. 95 out of 2565 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Stayed 7 nights in Sep 2024

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning was good .
Stayed 4 nights in Oct 2024

10/10 Excellent

Airin, Caldwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to come stay with a family. Great service, friendly staff, great pools, beautiful beach.
Stayed 6 nights in Oct 2024

8/10 Good

DEBORAH

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff can be more nicer and explain all surcharges up front
Stayed 5 nights in Oct 2024

8/10 Good

Debra, Lafayettw

Stayed 6 nights in Sep 2024

10/10 Excellent

Anel

Stayed 5 nights in Sep 2024

2/10 Terrible

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Alena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with 3 kids. Very CLEAN, beautiful, safe and fiendly place. Area of the beach and pool were cleaned every single day. The food was amazing. And for kids is also big variety of food. Rooms were clean and had everything what you need dishes, papertowels, refrigerator full of beer, soda and water. They also have different activities for kids including Aqua Park. Very recommend that place for family stay!!!.
Stayed 6 nights in Sep 2024

8/10 Good

Sandra

Stayed 5 nights in Sep 2024

10/10 Excellent

Ashkaroohi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great except for the dinner show buffet. Skip that. Property is super clean and well maintained. We will come back !!
Stayed 4 nights in Sep 2024

10/10 Excellent

Bibi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it here , everyone were so nice and friendly, the kids has a blast as well.The food was so delicious!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 7 nights in Aug 2024

10/10 Excellent

Johnathan N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Rita

Travelled with partner
Disliked: Staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Richard, El paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 4 nights in Sep 2024

6/10 Okay

Minnie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Cancun
The place was great except for the food. The food was bland, not much of a choice
Stayed 3 nights in Sep 2024

4/10 Poor

mario

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The royal sands was sold to holiday inn, the quality of the beer and food collapsed, we had 4 reservations and we decided to buy beer at the convenience store instead of what they had, even asking to pay for it they didn’t have choices. Elevators not working, some for more than 6 months there are 5 elevators 3 not working, service elevator 2. 1 out of service. Less personnel to assist near the pool We went there 2 years ago and like it, now “ WE WILL NOT BE BACK “ Closed the captains cove forever
Stayed 7 nights in Sep 2024

6/10 Okay

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough restaurants, restrictions on food and drinks even though they said all inclusive
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands is always a great experience. This vacation was no exception. The only negative was one waiter Fansico in the Club Bistro our small party did not figure to provide as large of a tip and he made no effort to provide even the minimum amout if service. So unfortunate because the meal was outstanding in spite of Francisco.
Stayed 14 nights in Sep 2024

10/10 Excellent

Elmedina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4th time to this property we love everything about it.
Stayed 7 nights in Sep 2024

6/10 Okay

Sanjiv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
**Review of The Sand Resort** I recently stayed at The Sand Resort and overall, I found the experience to be quite good. The service was attentive and friendly, creating a pleasant atmosphere. The resort itself was relaxing, and the staff really contributed to a welcoming environment. However, I felt the dining options were lacking in variety. While the food was decent, it could greatly benefit from incorporating a broader selection, such as Japanese, Indian, and Mediterranean cuisines. I was surprised to find no burritos or hard tacos, especially considering this is Mexico and the resort claims to specialize in those dishes. Additionally, the drinks were quite watered down, and premium alcohol options came with extra charges—I ended up paying $10 for each drink. I also want to mention the beach conditions. While Cancun typically boasts beautiful weather, we encountered a significant amount of seaweed in the ocean during our stay. Unfortunately, there didn’t seem to be any efforts to clean it up, which might be off-putting for those hoping to swim in clearer waters. In summary, The Sand Resort offers a pleasant stay with great service, but there are areas that need improvement, particularly in food variety and beach maintenance. If you enjoy a laid-back vibe and don’t mind the seaweed, this resort could still be a decent choice for your vacation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annette Marie

Liked: Cleanliness, staff & service, property conditions & facilities
There needs to be more dining options at the Veranda for dinner.
Stayed 5 nights in Sep 2024