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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
4 outdoor pools, pool umbrellas, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Isla Dorada
    ‪4 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

JW Marriott Cancun Resort & Spa

Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (1009)
The price is €934
for 1 room
includes taxes & fees
14 Feb - 15 Feb
JW Marriott Cancun Resort & Spa

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with ocean views at Oceano, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to detox wraps, body wraps or body treatments at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and 4 hot tubs -
  • Guests have great things to say about the helpful staff and the pool
  • Steps from La Isla Shopping Mall and 10 minutes on foot from Hotel Zone Beaches
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Oceano – Overlooking the ocean and garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Viento – This beachfront restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar – Overlooking the pool, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market – On-site café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 495 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • 4 spa tubs
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 20 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 495.00 per person
  • Rollaway bed fee: MXN 700.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1005 reviews" "
Rating 8 - Good. 198 out of 1005 reviews" "
Rating 6 - Okay. 66 out of 1005 reviews" "
Rating 4 - Poor. 28 out of 1005 reviews" "
Rating 2 - Terrible. 46 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Latorya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We went on a girls trip. There were 8 of us and we got 2 of the 2 room villas. There was plenty of space. We all had our own bed. The facility and our rooms were very clean. The resort is gorgeous. The pool was amazing! Ged was our concierge and he was so nice. He answered any questions we had about the best way to get around in Cancun and he even help organize a overnight trip for us in Tulum via the ADO which was only like $23 round trip vs $150 each way by way of any other transportation companies. Also, the weather around this time was amazing. Not too hot, just right!
Stayed 4 nights in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, it was big and had everything, full kitchen, washer dryer, etc
Stayed 1 night in Oct 2024

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place I would’ve love to stay longer the stuff was so friendly hotel was so Beautiful From Inside and Outside
Stayed 4 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly place. I highly recommend
Stayed 10 nights in Oct 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
October stay at the Westin
My partner and I had an enjoyable stay at the Westin Lagunamar hotel despite the rain! We managed to make the most of the resort, using the pools, jacuzzis, the fitness/wellness centre and the spa. We also tried all of the restaurants, which were a little overpriced for what they offered/the quality of food, but still pleasant enough. Our other issues stemmed from the fact that the floor in our room seemed to be always wet, and that our phone in our room kept ringing on the first night. The spa however, was the highlight, and we had a great couples massage which included use of the spa’s jacuzzi and other facilities, as well some chocolate strawberries & champagne afterwards. Overall, a nice stay just with a few points of improvement
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous. The rooms were very clean. The staff was so polite and helpful. The pools were clean and the food was delicious. I would highly recommend to my family and friends..
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was awesome. To be honest i dont have any complaints. It was an amazing experience and i will return again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Ariel B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

8/10 Good

Helen Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everothyng so nice and enjoyable
Stayed 4 nights in Sep 2024

10/10 Excellent

Jiarong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, totally worth it!
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little bit surprised about the pricing of the food. You did not get the quality Match for the price. In my opinion, the food was very subpar for what they were charging for it. Besides that, very friendly and knowledgeable hotel staff.The gym was really good and the staff in the gym was extremely accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Vivek

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

alejandra

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 11 nights in Sep 2024

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Marinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Judith

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property started construction 3 days after our arrival with no notice to us. No immediate elevator was available for use and had to go to another building to access. When addressed they offered to move me to another building the following day not equivalent to room I paid for. So we stayed and forced to listen to construction workers and noise. I provided property with a card and told them to zero out my balance and if I needed anything I would pay for it. They wanted you to attend a presentation when I paid full price to stay at the property and was absolutely not interested in becoming a member. They pressured for me to attend presentation after the terrible costumer service I had experienced. On day of check out I was provided with an invoice and stated they did not zero out balance. Property was nice overall but will not return.
Stayed 7 nights in Aug 2024