17 Nov 2023 by Ignacio R. General Manager
Dear ReiterWe woul greatly appreaciate if you could provide us with your feedback in order to improve and provide you with the 5 star service you deserve. Hope to see you back very soonBest regards
5 Jun 2023 by Ignacio R. General Manager
Dear Iva!Thank you for your 5/5 score! We hope to see you back very soon!Best regards!
15 Apr 2023 by Ignacio R. General Manager
Dear Tania!Thank you for your 4/5 score! If you can provide us with your feed back so we can improve and provide you with a 5/5 service in your next visit, we will really appreciate it. We hope to see you back very soon!Best regards!
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Wyndham Alltra Cancun All Inclusive Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
The property hosts a free manager's reception daily.
Casa de Rosa – On-site restaurant.
Viaggio – On-site restaurant. Open daily.
Ventanas – This buffet restaurant overlooks the ocean. Open daily.
Azul – This restaurant overlooks the ocean. Open daily.
At Sunset – On-site restaurant. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to renovations, the Kids Water Slide is not available until December 15, 2024.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.