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Grande Hotel Canela

3.5 star property
VIP Access

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Photo gallery for Grande Hotel Canela

Front of property
Indoor pool, pool loungers
Exterior
Children’s play area – outdoor
BBQ/picnic Area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000
  • Cathedral of Our Lady of Lourdes
    ‪16 min walk‬
  • Gramado Covered Street
    ‪9 min drive‬
  • Mini Mundo
    ‪10 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪108 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Luxury Double Room, 1 Bedroom

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Chalet

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Chalet

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Grande Hotel Canela

Hotel in Canela with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a business centre.
Grande Hotel Canela offers 94 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Grande Hotel Canela, you're just a quick walk from Canela Automobile Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Within a 10-minute walk of Canela Automobile Museum and Joao Correa Square
Grande Hotel Canela offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Grande Hotel Canela. Free self parking is available.

This 3.5-star Canela hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Grande Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Grande Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 153 out of 237 reviews
Rating 8 - Good. 67 out of 237 reviews
Rating 6 - Okay. 13 out of 237 reviews
Rating 4 - Poor. 3 out of 237 reviews
Rating 2 - Terrible. 1 out of 237 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marcus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin.
Stayed 2 nights in Jan 2022

10/10 Excellent

veridiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo beneficio, a localização é muito boa
Stayed 3 nights in Dec 2024

10/10 Excellent

Valério Benjamim de Olive

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café muito fraco para o nível do hotel,fora isso tudo ótimo.
Stayed 5 nights in Dec 2024

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Àrea externa show !!
Espaço interno , quarto, banheiro e uma ante sala , muito bom!! Unica coisa indesejável, e que não se tinha autonomia, era o funcionamento direto , noite e dia, da calefação, e com temperatura na cidade, de mais de 30 graus e a noite não mais que 17 graus . Foi feito pedido a recepção p/desligar mas sem sucesso!! Acho que deveriam dar mais atenção na manutenção externa dos chalés, limpeza e pintura . Area externa bem sujas . Colchão da cama de casal longe de ser box king, super mole,, resultou numa baita dor nas costas por 2 dias de hospedagem! Atenção, não condiz com.o preço pago !!
Stayed 2 nights in Nov 2024

10/10 Excellent

catia N

Stayed 1 night in Nov 2024

10/10 Excellent

Fabricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência
Hospedar-se no ícone Grande Hotel Hanela é uma viagem na história, local com alma. Propriedade linda, ampla, com museu e Athos Bulcão. Um local que merece mais zelo.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Katielle

Stayed 1 night in Aug 2024

10/10 Excellent

Yasmim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, ambiente agradável e paisagens de tirar o fôlego! Quarto amplo e com uma sacada linda, atendimento nota 10. Serviço de quarto rápido e comida maravilhosa.
Stayed 1 night in Oct 2024

10/10 Excellent

Daliane Mayellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar lindo, cama confortável, café da manhã maravilhoso...tudo perfeito!
Stayed 1 night in Sep 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar excelente!
Eu e meu esposo adoramos a estadia. Lugar tranquilo para descanso. Atendimento ótimo, o pessoal foi muito educado, solicito. Foram ótimos os nossos dias!
Stayed 3 nights in Sep 2024

6/10 Okay

Vanderlei

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel diferenciado por estar inserido em local fantástico em meio a natureza da grande propriedade. Café da manhã razoável. Hotel necessidade de manutenção e revitalização.
Stayed 1 night in Sep 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom mas precisa de atenção em alguns pontos
De modo geral, a experiência foi positiva. O hotel é muito bonito, com jardins e áreas bem cuidadas. No entanto, alguns aspectos do quarto não corresponderam às nossas expectativas, especialmente considerando que escolhemos um quarto de valor agregado: TV: A imagem era de baixa qualidade e havia poucos canais disponíveis. Ar-condicionado: O aparelho era antigo e fazia bastante barulho. Além disso, o box do banheiro apresentava pontos de sujeira e mofo, especialmente nos rejuntes e cantos. Uma limpeza mais profunda poderia resolver esse problema. O hotel também conta com um restaurante, mas as opções de refeição são limitadas e os preços são elevados, o que desestimulou o consumo no local. O box do banheiro havia alguns pontos de sujeira mais grossa e mofo, pelos rejuntes e cantos. Uma limpeza mais pesada já poderia resolver. Também o hotel possui um restaurante, porém com poucas opções de refeição e valores bem altos, não viabilizando o consumo.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

HENRIQUE

Stayed 1 night in Aug 2024

8/10 Good

Luana

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel
O hotel é antigo, mas bem conservado. Café da manhã simples, mas bom, produtos frescos. Funcionários gentis. Quarto confortável. Único problema que eu sugiro que seja resolvido é o ar condicionado que estava em curto, com uma luz forte piscando de forma intermitente atrapalhando o sono. Tive que cobrir o aparelho para poder dormir. No mais tudo tranquilo. Recomendo o hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

antonio de padua

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel muito bem localizado , ao lado do centro de canela , lugar agradável e arborizado. O quarto deixou a desejar , armário mofado e colchão velho e mofado , tá na hora de uma boa reforma. Hotel de fácil acesso e bom estacionamento para carros , equipe educada e cordial.
Stayed 4 nights in Apr 2024

10/10 Excellent

Flavio

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel. Muy linda ambientacion. Antiguo. Lago pileta limatizada, excelente comida, bicis para recorrer el predio
Stayed 1 night in Apr 2024