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Hotel Serra Canela

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serra Canela

Exterior
Exterior
Standard Double Room, 1 Double Bed | Blackout curtains, free WiFi, bed sheets
Breakfast area
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Cathedral of Our Lady of Lourdes
    20 min walk
  • Alpen Park
    3 min drive
  • Steam World
    5 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    107 min drive

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout curtains, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Blackout curtains, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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The price is €58
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includes taxes & fees
9 Dec - 10 Dec
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About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
A 24-hour front desk, tour/ticket assistance and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with free toiletries and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 77 reviews" "
Rating 8 - Good. 26 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

2/10 Terrible

Gabriela

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ariani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deise

Liked: Cleanliness, staff & service, property conditions & facilities
Funcionários muito gentis, ótimas acomodações.
Stayed 1 night in Jul 2024

8/10 Good

Camile

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bom, limpo e com café da manhã diversificado. Só pecou com o chuveiro, que era bem ruim, água totalmente espalhada, levei um bom tempo pra conseguir lavar meus cabelos.
Stayed 1 night in Jul 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Muito boa. Funcionários muito simpáticos e pelo custo benefício muito bom. Local tranquilo.
Stayed 1 night in Jul 2024

8/10 Good

Fernando

Stayed 1 night in Mar 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Guilherme

Liked: Cleanliness, staff & service
Nota 8 de 10. Custo beneficio.
Hotel custo benefício. Está passando por reformas, é o antigo Hotel Petrov. Contras:Cama casal simples e todos os móveis poderiam ter um protetor embaixo para evitar o barulho de móveis arrastando a todo momento, chegamos e encontramos 2 aranhas ( 1 no banheiro e outra ao lado do move de entrada ). Banheiro com a tampa do vaso rachada e bacia sanitária solta. Quartos não tem frigobar e secador porém se você precisar o secador e ferro de passar a recepção disponibiliza. Prós: Estacionamento gratuito sem manobrista no pátio e rua ( bem tranquila por sinal, sem barulho), fácil de chegar e sair, café da manhã simples porém muito bom, com várias opções de pães, bolo, frios, pães de queijo, folhado carne e frango e mini croissants de chocolate, café, água , sucos ( uva e laranja), iogurte, chás, ovos e molho de tomate e salsicha. Recepcionas e funcionários bem cordiais e simpáticos. Checkin e Checkout rápido e ágil. Em geral dou nota 8 pelo custo benéfico (valor baixo para o feriado de Páscoa). Acredito que agora que está passando por reformas venha a melhorar e possa trazer aos seus hospedes mais conforto, comodidades e segurança. Parabéns a equipe e família Hotel Serra Canela pelo empenho. Nos vemos em breve!
Stayed 2 nights in Mar 2024

8/10 Good

Joceli

Stayed 1 night in Jan 2024

10/10 Excellent

Cyro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi maravilhosa, hotel com estrutura mto boa, super limpo e com funcionários muito simpáticos e solícitos.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joao Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7,5/10
Quarto de qualidade razoável, acredito que o preço seja mais alto que pelo o que o quarto oferece, mas está ok. Limpeza e organização bons, porem o banheiro é bem apertado, sobretudo o box. café da manha bem gostoso e de qualidade
Stayed 1 night in Sep 2023

8/10 Good

Luis Filipe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Lisandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Solange

Stayed 1 night in Jul 2023

10/10 Excellent

MARIA

Stayed 1 night in Jun 2023

10/10 Excellent

Carlo Gustavo

Stayed 1 night in Jun 2023

2/10 Terrible

Michelle

Stayed 1 night in Jun 2023

8/10 Good

Lucas

Liked: Staff & service
Sugestão produtiva
Hotel em si nao é ruim, porem poderia disponibilizar frigobar nos quartos e ter tv a cabo. E fazer a manutenção preventiva do ar condicionado. Os quartos precisam ser mais ventilado se deixar tudo fechado fica mal cheiro quando entra.
Stayed 2 nights in Apr 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquilidade

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrante
Chegamos por volta das 15:30 hs e encontramos o cenário chocante da foto... voltamos na recepção para reclamar e o atendente disse que a limpeza era dessa forma e não tinha nada a fazer... nunca vi um hotel assim... alem da sugeira ficamos na dúvida sobre os lençois dobrados no degrau da escada se eram limpos ou sujos.. ja estava pago e não tinha mais opções a tempo tivemos que ficar.
Stayed 1 night in Jul 2022

10/10 Excellent

Nidio

Stayed 1 night in Jun 2022