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Hotel Roc Meler

4.0 star property

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Photo gallery for Hotel Roc Meler

Pub
Terrace/patio
Children’s play area – indoor
Indoor pool
Children’s play area – indoor

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100
  • GrandValira
    ‪1 min walk‬
  • TC8 Canillo Ski Lift
    ‪15 min walk‬
  • Meritxell Sanctuary
    ‪7 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪29 min drive‬

Room options

View all photos for Quadruple Room (3 Adults + 1 Child)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (3 Adults + 1 Child)

  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (4 Adults)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (4 Adults)

  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children) | Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double Room

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child) | Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room (2 Adults + 1 Child)

  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room (3 Adults)

Triple Room (3 Adults) | Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room (3 Adults)

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children) | Premium bedding, memory-foam beds, minibar, in-room safe

Design Suite, Jetted Tub (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Family Suite

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Roc Meler

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Roc Meler for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Roc Meler offers 80 accommodations with minibars and a safe. Memory foam beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Roc Meler. During your stay, you're just a quick walk from GrandValira. Free breakfast, free WiFi in public areas and a free ski shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from GrandValira and 15 minutes on foot from TC8 Canillo Ski Lift
  • Free ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This Mediterranean hotel also offers an indoor pool, a children's pool, and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canillo hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
La Cabana – This restaurant serves breakfast and dinner.
Dagda Irish Pub – On-site pub. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (120 centimetre high)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 12 November and 16 November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number L-712224-A

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Hotel Roc Meler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 179 reviews
Rating 8 - Good. 51 out of 179 reviews
Rating 6 - Okay. 17 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 1 out of 179 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The VIEW!
As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 1 night in Aug 2024

10/10 Excellent

khaled el

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and beds are super comfortable, however the rooms are so warm which made a comfortable night's sleep hard. We stayed twice in the space of two weeks and it was the same both times. We stayed on half board basis and the food was very good and lots to choose from. Could really do with having air-conditioning in the rooms for the hot summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Desislava, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados. La comida abundante y de muy buena calidad. El internet es mejorable porque habia que rellenar los datos continuamente. Sin duda volveremos ;)
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for ski holiday
Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Beautiful view, clean/comfortable rooms and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic,awesome food and staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.
Stayed 3 nights in Jan 2018

6/10 Okay

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ask for tap water...
I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.
Stayed 3 nights in Jan 2018

6/10 Okay

Hans

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Svårt att sova i en dålig säng
Modernt och snyggt hotell med trevlig personal och bra frukost. Det dåliga var att sängen var väldigt mjuk och nedlegad. Man sjönk ner på mitten som i en hängmatta. Det blev ännu sämre av att kudden var jättehård och tjock så att det blev svårt att hitta en bekväm ställning att sova. Lite retsamt att det också var slut på shower gel och toalettborste saknades. Synd på ett så fint hotell i allt övrigt.
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 1 night in Oct 2024

10/10 Excellent

Timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno paikka!
Todella hieno hotelli uskomattomalla paikalla! Henkilökunta erittäin ystävällistä. Parkkipaikat olemattomat, mutta lisämaksusta olisi löytynyt matala parkkitalo, ei suksiboxin kanssa kulkevalle!
Stayed 1 night in Oct 2024