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Ski Plaza Hotel & Wellness

4.0 star property

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Photo gallery for Ski Plaza Hotel & Wellness

Lobby
Spa
Spa
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Ctra General s / n., Canillo, AD100
  • GrandValira
    ‪5 min walk‬
  • TC8 Canillo Ski Lift
    ‪6 min walk‬
  • Palau de Gel
    ‪7 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

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About this property

Ski Plaza Hotel & Wellness

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site.
Ski Plaza Hotel & Wellness offers 111 accommodations with minibars and a safe. 20-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers, bidets and hairdryers. This Canillo hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Ski Plaza Hotel & Wellness, you're just a quick walk from Incles Valley. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at La Granja, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from GrandValira and 12 minutes by car from Caldea Spa
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Ski Plaza Hotel & Wellness offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Ski Plaza Hotel & Wellness.

This 4-star Canillo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
La Granja – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Bar del Hotel Ski – On-site bar. Open daily.
La Fonclette – This restaurant serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 15 per night)
  • Ski shuttle nearby
  • Limo/town car service
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar del Hotel Ski
  • La Fonclette
  • La Granja

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 30 August and 17 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.75 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15.75 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 6 years old are allowed in the spa from noon to 3 PM and must be accompanied by an adult.

Property is also known as

Hotel Ski Plaza
Hotel Ski Plaza Canillo
Ski Plaza
Ski Plaza Canillo
Ski Plaza Hotel Andorra/Canillo

Ski Plaza Hotel & Wellness Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 52 reviews
Rating 8 - Good. 16 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Stayed 1 night in Aug 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay.
This hotel has a great feel. Big, warm and comfortable rooms. Super clean, the entrance and reception smelt amazing. We didn’t use the facilities as it was a short stay but I would certainly go back with more time. Lots of shops and restaurants around. A great stay.
Stayed 1 night in Dec 2021

10/10 Excellent

JOSEP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

francisco j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remendado para viaje Familiar
Excelente en todos los sentidos, alojamiento en habitación tipo duplex. Buena variedad y calidad en el desayuno. Incluyen descuentos en entrada a la pista de patinaje que está frente al hotel. Definitivamente vamos a repetir
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The dinner could be better, in fact years ago it was amazing
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in Canillo. We stayed here for 6 nice while skiing. We we first put it a top floor room, which while nice, was quite small and impractical with sloping a sloping roof which caused a few bumped heads! The water pressure was also terrible so far up the building. We mentioned this to reception and they were absolutely fantastic with helping us to another room which was brilliant. The breakfast was good and it’s an easy 5 minute walk from the ski lift.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel enjoyed our stay good location would go back
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel very good location for gondola etc. Nice café close by called jimmys
Stayed 7 nights in Jan 2019

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for skiing! Buffet for breakfast and dinner is excellent. Much better than expected and so much choice and variety every day. Great staff, lovely bar, parking right next to hotel. Only downsides, were twin beds put together rather than queen/double and noise in the corridor very night quite late by guests coming or leaving. Would stay again, highly recommend for good value!
Stayed 7 nights in Jan 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Best breakfast at a hotel ever, Amazing bath tub but terrible shower, and the bath for some reason stank of sulphur
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ski hotel
We were given a room in the front of the hotel. There was a lot of road noise. The bus stop is right by the hotel. There are restaurants and food markets near by. The ski lift and rental shop are about a 5 minute walk. The town of Canillo is between Encamp and Soldeu. Canillo elevation is 1500m or 5000ft. We had problems sleeping due to the elevation.
Stayed 6 nights in Jan 2018

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Room comfort
Hotel needs AC it's 90 deg in August in Andorra. Had to have the windows open and tolerate noise all night. Not a great experience at all.
Stayed 1 night in Jul 2017

10/10 Excellent

Alexei, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish to stay longer
It was one night stay on our road trip, we did not know what to expect, but everything was beyond expectation. We wish stay there for another night or two.

8/10 Good

Hiu Yan Lowell, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel really sick to stay in the smoking room.
The smoking room make me feel i am in the toilet for the first 2 days, actually, i didnt remember i have required a non smoking room or not, so the smell really make me sick. especially it mixed with the air fresheners. Apart from that, everything is very good, nice and friendly staff and the room is really clean. and the location is very good too.

4/10 Poor

MARK, SE London ENGLAND

Liked: Cleanliness
Hotel Ski Plaza Canillo ANDORRA
The biggest disappointment is that this is shown as 5* hotel. No way. We are physically able, but no one to help carry luggage to our rooms. If you pay a 3* price and think in terms of a 3stars then the hotel is acceptable. Decor is tired, the bar is totally unusable if you are a non smoker. We had a problem with a barking dog on our corridor which to be fair was dealt with within 5minutes of complaint, but really it wouldn't be a problem if dogs weren't allowed in a building designed for accommodating human beings. The parking arrangements were unsatisfactory with a credit card type ticket to a parking area(not very secure)across the road. One time the entrance machine consumed our ticket which required nearly 15mins for car park operator to arrive. Worse was a 10minute delay on departure because the exit barrier didn't recognise our ticket. The best part of the hotel was undoubtedly the restaurant with a very fine buffet Sunday lunch(and we turned up at closing time)and super enormous variety buffet breakfasts.

6/10 Okay

Monique

Liked: Cleanliness, property conditions & facilities
Hôtel correct
Chambre très correcte et propre Literie confortable Par contre l’isolation entre les chambres n’est pas très bonne! Restaurant fermé ce jour là mais possibilité de restauration à proximité Grand buffet de petit déjeuner varié et excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Amenities
Es siempre un placer alojarse en el Ski Plaza. Te hacxen sentir como en tu casa de la montaña. Gracias a todo el equipo, Ah, y las fondues de la Fonclette son deliciosas, igual que las ensaladas !
Stayed 1 night in Dec 2023

10/10 Excellent

Mundo de Niel y Emma

Travelled with family and small children
Liked: Amenities
A destacar la atención del personal un 10, sin duda volveremos en cuanto podamos, muchas gracias
Stayed 1 night in Dec 2023

10/10 Excellent

Jose Luis, Sant Andreu de Llavaneres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, céntrico bien comunicado, personal muy agradable
Stayed 3 nights in Aug 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres propre,agreable Personnel tres accueillant, souriant profeßionnel
Stayed 2 nights in Aug 2023

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Petit-déjeuner fantastique !!! Accueil parfait avec offre boissons arrivée et départ. Juste un bémol pour bruits le matin sous les fenêtres des paysans et tracteurs
Stayed 1 night in Aug 2023

6/10 Okay

Carlos

Travelled with group
Liked: Property conditions & facilities
El alojamiento si, la recepción no

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Yolanda

Stayed 1 night in Apr 2022