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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Down duvets, pillow-top beds, iron/ironing board, free wired Internet
Interior detail
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Elevation Place
    6 min walk
  • The Grande Kitchen + Bar
    1 min walk
  • Banff Station
    21 min drive
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Guest Room, 2 Double Beds (not in main lodge)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View One Bedroom King Suite

  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View Two Bedroom Suite

  • 71 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Guest Room, 1 King Bed (not in main lodge)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Self parking is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self-parking, plus an indoor pool and a restaurant.
  • Free wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Elevation Place and Canmore Mountain Market
Grande Rockies Resort - Bellstar Hotels & Resorts offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 2 meeting rooms are available. A fitness centre, a vending machine, and ski storage are also featured at the family-friendly Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Ski storage
  • Spa tub
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Solara Resort 187 Kananaskis Way, Canmore]
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Solara Resort 187 Kananaskis Way, Canmore
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1002 reviews" "
Rating 8 - Good. 302 out of 1002 reviews" "
Rating 6 - Okay. 188 out of 1002 reviews" "
Rating 4 - Poor. 112 out of 1002 reviews" "
Rating 2 - Terrible. 76 out of 1002 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having a kitchen, fireplace, grill, and washer and dryer in our room. The room was very comfortable and quiet.
Stayed 7 nights in Sep 2024

4/10 Poor

Marce

Travelled with family
Disliked: Property conditions & facilities
Very noisy/squeaky beds, you can’t move/turn without everyone in the room noticing. Leak in the bathroom from the vent on top of the toilet seat so it looked like dirty all the time. My daughter is allergic to cats and it seemed like they didn’t clean very well after the previous customers. Her allergy symptoms started when we enter the room. Super cool waterslide, pool area and hot tub.
Stayed 1 night in Sep 2024

10/10 Excellent

John R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

BERCEL ANN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great self contained units, everything you need including washing machine and drier. Close to highways and town. The pool and spa a bonus.Terrible customer service at reception. Found two of the young ladies to be rude, abrupt and not pleasant to deal with when checking in. One was on her phone while I was asking a question. Not a very nice welcome.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
from Toronto
nice view
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip, Louisville

Liked: Cleanliness, staff & service
Nice setting and like a b& b
Stayed 1 night in Sep 2024

6/10 Okay

Colleen

Stayed 1 night in Sep 2024

6/10 Okay

Tomas

Stayed 2 nights in Aug 2024

6/10 Okay

corey

Business traveller
Dated building. Over priced.
Stayed 1 night in Aug 2024

8/10 Good

Hiral

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Aug 2024

6/10 Okay

Kyung won

Disliked: Amenities
This resort was pretty average. The parking can be a bit tight, the ceiling was a bit low, and the place was generally dark and gloomy. It was starting to show its age but the bathroom seemed like it was newly renovated. The waterslide in the pool area is also pretty fantastic.
Stayed 2 nights in Aug 2024

4/10 Poor

Sydney

Travelled with family
Liked: Cleanliness, staff & service
I was not aware that I would be staying the annex when I booked. It was a building off of the main hotel and had to walk across the parking lot to use the pool abs hot tub. I wish this was more clear. Happy it was not winter as would not have wanted to walk across the parking lot to go swimming. Room was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with group
Nice modern room
Stayed 1 night in Aug 2024

6/10 Okay

Munamato

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Property conditions & facilities
To be fair construction for town made some of xtra work to walk off property. But still good location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Eminent

Travelled with family
Disliked: Staff & service, amenities
Check in mediocre. Front staff are not very friendly and don’t like to smile. Parking is $26 on the gravel pad as they assign one stall. Parking is scarce with the construction going on out front. Swimming pool is ok the bathroom to it is very dirty and unsanitary. Rooms were clean. The fan in the room and bathroom are very loud. Our room smelled like fish when we entered we had to air it out. Smell was coming from the fan in the room. For the price we paid for the room I wouldn’t return.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite small. Parking was a challenge with a truck with a kayak rack. Spots at the hotel were quite small. The restaurant in the main hotel was delicious. Great location for accessing city amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Liked: Cleanliness
Disliked: Staff & service, amenities
Check-in and out times were not shown prior to booking. We were in town to attend a wedding and because this hotel decided so be “different” and rip guests off by two hours with a 4pm check in and a 10am check out we were not able to check in prior to the wedding. During our evening celebrating with friends we were told that the front desk of our hotel closes at 11pm so we would need to check in at some other resort and then get a second cab over to our actual hotel. This further added to the inconvenience of the whole experience. When we arrived in our room, overall it was nice and felt new but quickly noted the door to the patio did not have a black out blind. Our sleep was less than ideal as we woke up with the sun give the window let in all the light. Got up and out of our room promptly at 9:59am. When the front desk asked me how my stay was, I responded with “not good” to which she replied with silence. Stay away from this hotel. Pay the extra few dollar to be somewhere else even for a short stay.
Stayed 1 night in Aug 2024

4/10 Poor

Carolyn, Fort Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room in the annex, which isn’t terrible in itself. But we were placed in the room right next to the conference centre and the public washrooms. Bright and early all we heard was doors opening then crashing closed, water running, toilet flushing and conference attendees conversing in the hallways. It was awful. There are no walls delineating the conference space to the main floor rooms. These room should not be occupied on conference days. It was not worth the $350 per night that we paid. Avoid the annex.
Stayed 2 nights in Aug 2024